OpenText UFT Digital Lab vs SmartBear TestComplete Mobile comparison

OpenText and SmartBear are both solutions in the Mobile App Testing Tools category. OpenText is ranked #5 with an average rating of 8.3, while SmartBear is ranked #9 with an average rating of 8.0. OpenText holds a 3.6% mindshare in MTT, compared to SmartBear’s 0.6% mindshare. Additionally, 82% of OpenText users are willing to recommend the solution, compared to 100% of SmartBear users who would recommend it.

OpenText UFT Digital Lab

Read 17 OpenText UFT Digital Lab reviews

545 Views
317 Comparison Views

82% willing to recommend

SmartBear TestComplete Mobile

Read 3 SmartBear TestComplete Mobile reviews

85 Views
46 Comparison Views

100% willing to recommend

OpenText UFT Digital Lab

SmartBear TestComplete Mobile

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

OpenText UFT Digital Lab and SmartBear TestComplete Mobile are competing in the mobile application testing space. Data comparisons show SmartBear TestComplete Mobile has a competitive edge due to its feature set and user satisfaction in value metrics.

Features: OpenText UFT Digital Lab supports a wide array of devices, facilitates robust integration capabilities for continuous testing, and offers cloud-based testing. SmartBear TestComplete Mobile stands out with its low-code environment, enabling quick test creation, execution, and an extensive library of plugins and extensions. This versatility makes it efficient and flexible for development teams.

Ease of Deployment and Customer Service: SmartBear TestComplete Mobile offers a straightforward deployment model with comprehensive support for smooth integration and responsive customer service. OpenText UFT Digital Lab requires a more complex initial setup but provides detailed documentation and proactive support channels.

Pricing and ROI: OpenText UFT Digital Lab presents a higher initial setup cost with ROI dependent on extensive use across varied testing environments. In contrast, SmartBear TestComplete Mobile offers a more affordable pricing structure and significant ROI potential by reducing test cycle times, appealing to organizations with budget constraints seeking optimized testing processes.

To learn more, read our detailed OpenText UFT Digital Lab vs. SmartBear TestComplete Mobile Report (Updated: March 2025).

Buyer's Guide

OpenText UFT Digital Lab vs. SmartBear TestComplete Mobile

March 2025

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Helped 842,388 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText UFT Digital Lab

Ranking in Mobile App Testing Tools

5th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Functional Testing Tools (17th)

SmartBear TestComplete Mobile

Ranking in Mobile App Testing Tools

9th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Mobile App Testing Tools category, the mindshare of OpenText UFT Digital Lab is 3.6%, down from 4.2% compared to the previous year. The mindshare of SmartBear TestComplete Mobile is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mobile App Testing Tools

Featured Reviews

Robinson Caiado

Sales Leader at a computer software company with 1,001-5,000 employees

Automates mobile solutions while boosting productivity and fostering innovation

It allows multiple devices to be used and gives flexibility in adding devices when a project is needed. Most of the time, I have several devices where it is predefined. We can use it, but sometimes, we must scale it in a particular situation. It's very flexible. It is very important because we can use a different approach to software testing, for example, to find a way to execute UFT software testing with only one execution. This reproduces all the platforms that we need.

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AhmedAllalen

Development team leader / APPR at a government with 501-1,000 employees

Clicking playback and detecting application needs improves functionality

There are complaints about not detecting all objects in the browser. I have to check and verify, and sometimes I have to bypass certain steps, which is a problem. I need to check the solution to understand why it's too detailed to detect or think of the browser. I use Chrome. Sometimes in Chrome, it doesn't detect certain elements in the web application. That's the problem. Also, when I run tests, I cannot export different types of logs in the same document. When I run different tests, it provides different logs, and these logs cannot be put in the same document. I have to compile them manually. Additionally, the tool can manage WinRamp scripts. I would say SilkTest also allows me to run tests, and I can challenge the sequencing, but it doesn't always do this correctly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of this solution is virtualization."

"For automation testing, the tool provides the record and playback option, which helps with object detection easily."

"It is a complete solution for mobile application testing."

"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."

"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."

"The product is easy to use."

"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."

"It is very effective for detecting breaks and also for verifying the needs of the application before deploying it or when introducing a new product."

"The features I find most valuable is the automatic remapping of aliases, because it is really helpful."

"I like that it offers internal methods for supported controls. It is very easy to code the tests. Object Spy is also a good feature."

Cons

"I would like to see more integration with automation tools."

"The documentation and user interface both need improvement."

"They should introduce a pay-per-use subscription model."

"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."

"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."

"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."

"The product's object detection method needs to be improved since it can help testers do perfect testing."

"The mapping is pretty complicated because there are a lot of controls that are the same and if you have a long name with the object mapping it is easy to get confused."

"There are complaints about not detecting all objects in the browser."

"It is very difficult to use the aliases on old software."

Pricing and Cost Advice

"The product could be more affordable."

"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."

"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Financial Services Firm

21%

Manufacturing Company

Non Profit

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Micro Focus UFT Mobile?

For automation testing, the tool provides the record and playback option, which helps with object detection easily.

See all answers

What needs improvement with Micro Focus UFT Mobile?

Sometimes, it's challenging to have relations with OpenText support.

See all answers

What is your primary use case for Micro Focus UFT Mobile?

We use it in financial services companies to automate mobile solutions and applications.

See all answers

What needs improvement with SmartBear TestComplete Mobile?

See all answers

What is your primary use case for SmartBear TestComplete Mobile?

The application is smaller than the transaction applications. It's a very delicate, complex application. Now I use it, however, it's just a test function for functional testing. I use TestComplete ...

See all answers

What advice do you have for others considering SmartBear TestComplete Mobile?

It's straightforward to use. I'd rate the solution eight out of ten.

See all answers

Comparisons

Perfecto vs OpenText UFT Digital Lab

Compared 25% of the time

OpenText UFT One vs OpenText UFT Digital Lab

Compared 16% of the time

Sauce Labs vs OpenText UFT Digital Lab

Compared 15% of the time

BrowserStack vs OpenText UFT Digital Lab

Compared 13% of the time

Appium vs OpenText UFT Digital Lab

Compared 12% of the time

More OpenText UFT Digital Lab Competitors

No data available

Product Reports

Buyer's Guide

OpenText UFT Digital Lab

March 2025

Download OpenText UFT Digital Lab product report

Buyer's Guide

Mobile App Testing Tools

February 2025

Download SmartBear TestComplete Mobile product report

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center

No data available

Overview

Our enterprise-level solution is a complete, centralized lab of real mobile devices and emulators. With remote access, developers and testers can develop, debug, test, monitor, and optimize mobile apps from anywhere.

OpenText

AUTOMATE UI TESTING FOR ANY IOS OR ANDROID APP

Use script-free record and replay or choose from six languages, including Python and JavaScript, to create test automation scripts. Record repeatable and consistent gestures across any mobile device. Get full device control when creating automated UI tests. There is no modify or jail-break the app.

Separate the UI object identification from the test logic to build stable, easy-to-maintain automated tests. Seamless integration available with build server, source control systems, and defect management tools allows you to run automated mobile UI tests around the clock.

SmartBear

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit

Buyer's Guide

OpenText UFT Digital Lab vs. SmartBear TestComplete Mobile

March 2025

Free Report: OpenText UFT Digital Lab vs. SmartBear TestComplete Mobile

Find out what your peers are saying about OpenText UFT Digital Lab vs. SmartBear TestComplete Mobile and other solutions. Updated: March 2025.

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