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OpenText UFT Digital Lab vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
8.0
Sauce Labs boosts ROI by optimizing release cycles, reducing costs, enhancing test efficiency, and enabling broader device testing.
 

Customer Service

Sentiment score
6.9
OpenText UFT Digital Lab's support is effective with helpful service, though response time for enhancements and online-only documentation can challenge.
Sentiment score
8.0
Sauce Labs' customer service is praised for responsiveness, friendliness, and efficiency, with most users highly satisfied despite occasional delays.
 

Scalability Issues

Sentiment score
7.6
OpenText UFT Digital Lab's scalability receives mixed feedback, praised for flexibility yet critiqued for decentralized device management limitations.
Sentiment score
6.9
Sauce Labs is scalable but faces challenges with cost, VM limitations, outages, and requires more data centers for extensive scaling.
 

Stability Issues

Sentiment score
7.2
OpenText UFT Digital Lab is stable, mature, and effective, with minor device issues and initial deployment challenges noted by users.
Sentiment score
6.8
Sauce Labs offers stable, reliable cloud testing with occasional issues, but improvements and timely support enhance user satisfaction.
 

Room For Improvement

OpenText UFT Digital Lab requires improvements in connectivity, integration, customization, multi-tenant support, and enhanced compatibility for better user experience.
Users want clearer documentation, faster processing, better reports, improved integrations, more device coverage, accurate logging, and responsive support.
 

Setup Cost

OpenText UFT Digital Lab's pricing is competitive despite additional costs, with ratings ranging from three to seven out of ten.
Enterprise users find Sauce Labs pricing flexible but costly, recommending starting small and scaling to manage costs effectively.
 

Valuable Features

OpenText UFT Digital Lab enhances testing with real and emulated devices, seamless tool integration, and global device pool support.
Sauce Labs offers cross-browser compatibility, video recording, and parallel test execution for scalable testing across multiple platforms and devices.
 

Categories and Ranking

OpenText UFT Digital Lab
Ranking in Functional Testing Tools
19th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Mobile App Testing Tools (6th)
Sauce Labs
Ranking in Functional Testing Tools
10th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (15th)
 

Mindshare comparison

As of December 2024, in the Functional Testing Tools category, the mindshare of OpenText UFT Digital Lab is 0.9%, up from 0.7% compared to the previous year. The mindshare of Sauce Labs is 6.7%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Robinson Caiado - PeerSpot reviewer
Automates mobile solutions while boosting productivity and fostering innovation
It allows multiple devices to be used and gives flexibility in adding devices when a project is needed. Most of the time, I have several devices where it is predefined. We can use it, but sometimes, we must scale it in a particular situation. It's very flexible. It is very important because we can use a different approach to software testing, for example, to find a way to execute UFT software testing with only one execution. This reproduces all the platforms that we need.
Savio De Souza - PeerSpot reviewer
Enables us to have a fully functional CI/CD process while saving time and cutting down on the training required for individual testers
When we were in development, it was a bit of a pain because we have onshore and offshore development. One of our development shops is in India, and we were running tests over there. When some of the users tried to log in, it was slow for them or we didn't have enough licenses. That was during the core development before we even launched. We got around that by purchasing more seats, tinkering with some of the virtualization pieces, and scaling. Now we don't have that issue, because we scaled back the offshore team significantly, so when we run it overnight, there's really no effect. We come in the next morning and review the results. It doesn't affect the overall business or the offshore team. There were also some bottlenecks because of the amount of time testing takes, so we started using more tunnels and running it in parallel. That was the main issue that we faced initially, but now that it's all set up, we're good to go. We were struggling with the volume of tests, and Sauce Labs suggested we run everything in parallel. Sauce Labs isn't lacking any features that we want, and it has several we're not using, like mobile and API testing. They've also introduced a ton more features since we launched, so I don't see anything missing on their end.
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
19%
Manufacturing Company
7%
Retailer
6%
Financial Services Firm
19%
Computer Software Company
16%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
Sometimes, it's challenging to have relations with OpenText support.
What is your primary use case for Micro Focus UFT Mobile?
We use it in financial services companies to automate mobile solutions and applications.
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. For example, in my current project, we reduced the time it took to complete user...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java. I have also worked with Docker integration on AWS. Additionally, I have experie...
 

Also Known As

Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
No data available
 

Overview

 

Sample Customers

Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about OpenText UFT Digital Lab vs. Sauce Labs and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.