OpenText UFT One and OpenText UFT Digital Lab compete in the test automation category, with UFT One focusing on desktop and web testing, while UFT Digital Lab specializes in mobile app testing. UFT Digital Lab seems to have the upper hand in mobile testing adaptability due to its advanced features justifying its cost.
Features: OpenText UFT One offers robust cross-browser compatibility, seamless integration capabilities for diverse environments, and powerful object recognition tools for desktop and web testing. UFT Digital Lab provides real device access, cloud-based testing labs, and enhanced mobile app testing features.
Room for Improvement: OpenText UFT One could improve by enhancing mobile testing features, increasing scalability for cloud integrations, and reducing setup complexities for non-desktop applications. UFT Digital Lab could benefit from reduced initial setup costs, improved cross-browser testing capabilities, and better integration with third-party testing tools.
Ease of Deployment and Customer Service: OpenText UFT One is known for its straightforward on-premises deployment with excellent customer support, ideal for enterprises. UFT Digital Lab offers cloud-centric deployment, which allows for easy scalability and competitive support, excelling in adapting cloud resources quickly compared to UFT One's traditional infrastructure needs.
Pricing and ROI: OpenText UFT One is attractive due to its competitive initial setup cost and favorable ROI from its broad testing abilities. UFT Digital Lab, while having a higher setup cost, justifies this with significant ROI from advanced mobile testing features, offering potential greater long-term returns.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
The tool can be installed on all computers used by developers or test automation engineers.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
The OpenText solution is the best of breed and the best solution on the market for large customers.
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