Sophos EPP Suite and Cortex XDR by Palo Alto Networks are leading endpoint protection solutions. Users are happier with the features and cost-effectiveness of Sophos EPP Suite, while Cortex XDR is praised for its robust capabilities and advanced threat detection.
Features: Sophos EPP Suite stands out for its user-friendly features, efficient malware detection, and comprehensive security management. Cortex XDR offers advanced threat analysis, integration with other security infrastructures, and superior detection abilities.
Room for Improvement: Users suggest that Sophos EPP Suite could benefit from improvements in its centralized management tools and reporting features. Cortex XDR users desire better integration with third-party tools and enhanced behavioral analysis features.
Ease of Deployment and Customer Service: Sophos EPP Suite is appreciated for its straightforward deployment and reliable customer service. Cortex XDR presents a steeper learning curve but is supported by excellent technical assistance and detailed documentation.
Pricing and ROI: Sophos EPP Suite is considered cost-effective with a good balance between price and performance, offering substantial ROI. Cortex XDR is perceived as more expensive, but many users believe the advanced features justify the higher cost, leading to a compelling ROI in high-security needs.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Every vendor has similar support; it depends on how the case is handled and raised.
The Sophos people here in South Africa are very helpful.
Cortex XDR is stable, offering high quality and reliable performance.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
The enterprise integration is very poor, requiring a lot of manual work.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
With the reseller management, I can manage multiple clients without having to log in to each client.
Cortex XDR by Palo Alto Networks delivers comprehensive endpoint security, integrating well with other systems to offer robust threat detection and real-time protection through AI-driven analytics.
Cortex XDR by Palo Alto Networks offers advanced endpoint protection and threat detection through AI and behavior-based analytics. Its user-friendly design simplifies integration with firewalls, delivering multi-layered protection with low resource consumption. Valued for policy management, USB control, and incident correlation, Cortex XDR enhances threat management and real-time threat hunting capabilities. However, users note challenges with third-party integration, reporting, and dashboard automation. Agent performance across operating systems and memory consumption are areas for improvement, alongside reducing false positives and simplifying endpoint management and setup.
What features does Cortex XDR offer?Cortex XDR is crucial in industries requiring robust endpoint protection, such as finance, healthcare, and technology. It supports malware detection, behavioral analysis, and ransomware mitigation across endpoints, including remote work environments, providing comprehensive threat visibility and security policy management. The solution's integration with firewalls and specialized industry requirements enhances security posture in diverse operational settings.
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