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SentinelOne Singularity Complete vs Sophos EPP Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
SentinelOne Singularity Complete enhances efficiency by reducing costs, streamlining management, and consolidating tools, boosting security and savings.
Sentiment score
7.7
Sophos EPP Suite enhances productivity and security, offering ROI within 12-16 months through integration, encryption, and effective response times.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
 

Customer Service

Sentiment score
7.2
SentinelOne Singularity Complete's support is knowledgeable and quick, but users desire more transparency and interactive options like chat.
Sentiment score
7.6
Sophos EPP Suite support is mixed; some praise responsiveness and expertise, others cite delays and lack of communication.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
The Sophos people here in South Africa are very helpful.
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Complete adapts and scales effortlessly, providing seamless protection and flexibility for businesses of all sizes.
Sentiment score
8.5
Sophos EPP Suite offers excellent scalability with seamless expansion, especially for cloud deployments, but integrates mainly with Sophos products.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete offers stable, reliable performance with minimal downtime and effective updates, despite occasional legacy system issues.
Sentiment score
8.5
Sophos EPP Suite is rated highly for stability, with minor issues like resource consumption and occasional system lags.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
 

Room For Improvement

SentinelOne Singularity Complete needs improvements in UI, reporting, integration, support, and resource management for enhanced user experience.
Sophos EPP Suite needs improvements in migration ease, resource usage, support efficiency, console usability, performance, and integration.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
The enterprise integration is very poor, requiring a lot of manual work.
 

Setup Cost

SentinelOne Singularity Complete offers competitive pricing with robust features, favorable comparisons, and flexible licensing, justifying its enterprise value.
Sophos EPP Suite offers competitive pricing with three-year discounts, often cheaper than others, especially with annual payment options.
If you want protection, you have to pay the price.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
It’s cheaper than other competitors.
 

Valuable Features

SentinelOne Singularity Complete excels in AI threat detection, seamless integration, and real-time protection with minimal false positives.
Sophos EPP Suite offers strong virus protection, seamless integration, centralized management, ransomware rollback, and advanced threat detection with AI.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
With the reseller management, I can manage multiple clients without having to log in to each client.
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
197
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (2nd)
Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SentinelOne Singularity Complete is 4.3%, down from 6.3% compared to the previous year. The mindshare of Sophos EPP Suite is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
Sherwin De Claro - PeerSpot reviewer
The solution provides endpoint detection and response with a nice-looking dashboard
The solution is easily scalable because it's in the cloud and we can push the agents using our Cafea solution. We can even deploy the applications to our remote branches easily. We currently have four people using the solution and if the number of computers increases we can scale up by increasing the number of licenses.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Computer Software Company
18%
Financial Services Firm
11%
Educational Organization
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What needs improvement with Sophos EPP Suite?
The automation side of the setup is a pain. I have to run the installers manually. The enterprise integration is very poor, requiring a lot of manual work. I need an on-premises Active Directory th...
 

Also Known As

Sentinel Labs, SentinelOne Singularity
EPP Suite
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
EK Services
Find out what your peers are saying about SentinelOne Singularity Complete vs. Sophos EPP Suite and other solutions. Updated: March 2025.
842,466 professionals have used our research since 2012.