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Palo Alto Networks VM-Series vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Palo Alto Networks VM-Series improves security, agility, and ROI, simplifying management with efficient deployment and minimal setup.
Sentiment score
7.5
SentinelOne Singularity Identity offered high return on investment with enhanced protection, efficiency, and time savings, justifying higher costs.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
7.5
Palo Alto Networks VM-Series customer service is praised for knowledge and speed but criticized for inconsistency and weekend delays.
Sentiment score
7.8
SentinelOne Singularity Identity provides responsive customer service with higher tiers offering 24/7 support and prioritizing user success.
The support quality could be improved.
The technical support is very good.
It is very hard to reach, and the process can be lengthy and frustrating because support involves several layers.
They have been responsive to our needs as integrators and those of the client.
 

Scalability Issues

Sentiment score
7.4
Palo Alto Networks VM-Series is praised for scalability, adaptable licensing, and effective deployment, despite some resource management challenges.
Sentiment score
8.3
SentinelOne Singularity Identity is praised for scalability, despite occasional integration and deployment challenges, often rated nine or ten.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
If I were to rate it on a scale, it would receive nine out of ten, and with two-factor authentication, it would be ten.
 

Stability Issues

Sentiment score
8.4
Palo Alto Networks VM-Series is praised for stability and reliability, despite occasional interface sluggishness and update challenges.
Sentiment score
8.5
SentinelOne Singularity Identity is highly stable with minimal CPU usage, excellent performance, and effective support for installation issues.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
 

Room For Improvement

Palo Alto Networks VM-Series struggles with interface, integration, pricing, scalability, Zero Trust, network configuration, documentation, and threat detection.
SentinelOne Singularity Identity needs better management, enhanced features, user-friendly policies, improved support, and competitive pricing.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
There is a need for two-factor authentication, particularly for VPN and CloudProtect.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
 

Setup Cost

Palo Alto Networks VM-Series offers valuable security but is costly; AWS Marketplace provides flexible purchase options.
SentinelOne Singularity Identity offers competitive pricing, valued integration, and customizable licensing, though pricing transparency is key for executive approval.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The pricing is reasonable and reflects the quality of the product.
 

Valuable Features

Palo Alto Networks VM-Series offers robust threat management, advanced security, easy deployment, and superior integration with cloud services.
SentinelOne Singularity Identity offers AI-driven threat detection, rapid response, and efficient security management with minimal system impact.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
Palo Alto Networks VM-Series is very strong in security features like antivirus, anti-spyware, and machine learning capabilities that help scan for antivirus and anti-spam.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
 

Categories and Ranking

Palo Alto Networks VM-Series
Ranking in Advanced Threat Protection (ATP)
9th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
61
Ranking in other categories
Firewalls (11th)
SentinelOne Singularity Ide...
Ranking in Advanced Threat Protection (ATP)
8th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
21
Ranking in other categories
Vulnerability Management (11th), Threat Deception Platforms (2nd), Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

As of April 2025, in the Advanced Threat Protection (ATP) category, the mindshare of Palo Alto Networks VM-Series is 2.0%, up from 0.9% compared to the previous year. The mindshare of SentinelOne Singularity Identity is 2.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

AshwaniTyagi - PeerSpot reviewer
Advanced protection and good integration capabilities with good reliability
We use Palo Alto Networks VM-Series to offer services to our customers as a managed security service provider. We provide solutions and services to our customers across the globe. For example, if I want to host a firewall in the cloud or somewhere where the physical appliance is not a possibility…
Roftiel Constantine - PeerSpot reviewer
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
Does SentinelOne have a Virtual Patching functionality?
Yes -- SentinelOne has a Virtual Patching functionality called Virtual Patching and Exploit Shield. This preventive security solution uses behavioral AI to identify and block zero-day attacks and v...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
 

Overview

 

Sample Customers

Warren Rogers Associates
Information Not Available
Find out what your peers are saying about Palo Alto Networks VM-Series vs. SentinelOne Singularity Identity and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.