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Pega BPM vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Pega BPM
Average Rating
8.2
Number of Reviews
61
Ranking in other categories
Business Process Management (BPM) (7th), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (8th)
webMethods.io
Average Rating
8.0
Number of Reviews
91
Ranking in other categories
Business-to-Business Middleware (4th), Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (10th), API Management (10th), Cloud Data Integration (6th), Integration Platform as a Service (iPaaS) (4th)
 

Featured Reviews

Shiv Kumar - PeerSpot reviewer
Nov 24, 2022
Customized for various industries, such as financial, insurance, and healthcare; has AI, decisioning, and robotics features, and an intuitive UI
The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process. Pega BPM is a technology, not merely a tool, so it has different industry frameworks. It's customized for various industries, such as financial, insurance, healthcare, etc. Other valuable features of Pega BPM include AI, decisioning, and robotics. It also has a more intuitive UI. Clients weren't as happy with the UI in the past, but that has now improved. I also like that Pega BPM has a UI that can be integrated with JavaScript-based, such as React or Vue.
RajShaker - PeerSpot reviewer
Jan 18, 2023
It is stable and has a portfolio of different connectors, but it would be better if it had an open-source version apart from its enterprise version
webMethods Integration Server is no longer that popular because the market has started moving towards cloud-based ESB solutions from Azure, AWS, and other vendors, so this is one area for improvement. As I mentioned, the real value for any enterprise integration software, especially a proprietary platform such as webMethods Integration Server, will be in the number, quality, and stability of the connectors it has. That is the most critical aspect of every ESB product in the world. Sometimes, what happens is in case a particular connector is not available between a proprietary component within a bank or a financial institution. My organization would have to develop the software components, so what would be ideal is if there was a core set of software that's open source, which would make it easy for third-party vendors and individuals to build components to fill in the gap. This is what I would recommend. The market webMethods Integration Server falls under is a very crowded market, so for the product to stand out, Software AG would need to get traction in the open source community by releasing a new version or a base version and open source it, so people can create new custom components and add it to the portfolio. I would recommend looking at Apache ServiceMix or Apache Camel, ESB products, or enterprise software products for integration and looking into the open-source mechanism. MuleSoft is another example, as it has an open-source base version and an enterprise version sold to enterprises. Mulesoft has many open-source components but allows third-party vendors and ISPs to create custom components for customers. This is the feature set I would suggest for webMethods Integration Server because it's what the product needs to survive in the integration space. Otherwise, other solutions, such as Apache Camel, will take over the world.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides us with a very good dashboard."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"Whenever a customer needs to do something, the way Pega designs the whole thing into an easy number of steps makes the flow from the actual intent to the actual final results pretty fast."
"The solution is able to support the size and scale required."
"The stability has been good. We haven't had any issues."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"The solution has very helpful technical support."
"There's hardware, software and application integration, providing hosting flexibility."
"The most valuable feature of the webMethods Integration Server is its reliability. It has a lot of great documentation from the service providers. Additionally, it is easy to use."
"High throughput and excellent scalability."
"webMethods Trading Networks is a good solution for interacting with outside of the organization. We can integrate the solutions with multiple outside the organization."
"The orchestration aspects of APIs, the integration capabilities, and the logging functionalities were the most critical features of our workflow."
"It has a good integration server, designer, and a very good API portal."
"Most of the work in our organization can be more easily done using the tool."
"webMethods Integration Server is an easy-to-use solution and does not require a lot of coding."
 

Cons

"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"I would like to see Pega BPM improve the user experience."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"The product's artificial intelligence capabilities could be improved. More advanced AI features could further optimize process automation and decision-making."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"As webMethods Integration Server is expensive, that's its area for improvement."
"Scalability and connectors to different cloud applications is lacking."
"Other products have been using AI and cloud enhancements, but webMethods Integration Server is still lagging in that key area."
"It is an expensive solution and not very suitable for smaller businesses."
"The licensing cost is high compared to other options."
"The interface needs some work. It is not very user-friendly."
"I would like to have a dashboard where I can see all of the communication between components and the configuration."
"With performance, there is room for improvement in regards to if we would like to put another extra layer of security on it, such as SSL. This is affecting their performance quite significantly. They need to improve the process of managing the SSL and other things inside their solutions, so there will not be quite such a significant impact to the performance."
 

Pricing and Cost Advice

"Licensing is expensive. You need to wisely select between per user and per case."
"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
"The product pricing is considered reasonable compared to other solutions in the market."
"The price could be lower."
"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"I rate Pega BPM a seven out of ten."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"I do see a lack of capabilities inside of the monetization area for them. They have a cloud infrastructure that is pay per use type of a thing. If you already use 1,000 transactions per se, then you can be charged and billed. I see room for improvement there for their side on that particular capability of the monetization."
"webMethods.io Integration's pricing is high and has yearly subscription costs."
"I signed a three-year deal with them. It is a yearly locked-in price for the next three years."
"The pricing and licensing costs for webMethods are very high, which is the only reason that we might switch to another product."
"Pricing is the number-one downfall. It's too expensive. They could make more money by dropping the price in half and getting more customers. It's the best product there is, but it's too expensive."
"It is a cost-effective solution."
"There are no hidden costs in addition to the standard licensing fees for webMethods. For corporate organizations, it's a very cheap or fairly priced product, but for growing or small businesses, it's quite expensive. These businesses would probably need to consider an enterprise services bus at some point. Thus, from a pricing point, it closes out non-cooperate businesses."
"Some of the licensing is "component-ized," which is confusing to new users/customers."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
11%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Comparisons

 

Also Known As

Pegasystems, SmartBPM
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Learn More

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Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Find out what your peers are saying about Amazon Web Services (AWS), Informatica, Salesforce and others in Cloud Data Integration. Updated: August 2024.
801,394 professionals have used our research since 2012.