Pega Robotic Process Automation vs Redwood Software - Finance Automation Edition comparison

"The tech support is highly available and there is plenty of online training available."

"It was very smooth and very seamless to create automations."

"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."

"Using the tool actually ends up teaching you about making workflows more efficient."

"It is really flexible in what it can do."

"User-friendly, easy to understand and has many features including the ability to track."

"The solution's automation handling capability has positively impacted the overall automation process in my experience."

"They are leaders in the same industry."

"Redwood has a great feature where it logs every transaction. So, at any point, we can see every step taken for each transaction. It creates an audit trail of the entire process execution. It is a really good feature. This eliminates the need for extra coding or report generation. The audit report is readily available within the tool itself."

"The out-of-the-box finance modules within the Redwood Finance framework help to speed up the process, versus designing and writing generic BOT code."

"So the best thing is ease of use."

"The way integration classes are created could be improved."

"The OCR capabilities of the solution could be improved."

"It's difficult not knowing when alerts will arrive."

"I would like to see an enhanced auditing feature included."

"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."

"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."

"You cannot use a two-dimensional array to read the data."

"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."

"would like to see AI integration for automation in future releases. Post-automation, I envision a generative AI model. If I could ask the bot questions like the number of invoices or their current status, it should be able to provide answers directly."

"Mapping the process steps to an existing R2R process quickly would be a definite step forward."

"The room for balancing improvement lies in automation enhancement with respect to the feature areas, considering dealing directly with Excel and reviewing it to do some additional stuff for it in the end system so that reading the right thing, picking up the values, and everything."

"​I was not involved in licensing and pricing, but it is worth the cost​."

"I would rate the product's pricing a nine out of ten."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"Pega Robotic Process Automation is an expensive solution."

"Pega is pretty costly."

"The licensing cost is too high."

"The licensing was purely based on the number of transactions being processed in production."