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Prometheus Group vs SolarWinds Pingdom comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus Group
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
54th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Prometheus Group is 3.5%, down from 3.6% compared to the previous year. The mindshare of SolarWinds Pingdom is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
Jay Vekaria - PeerSpot reviewer
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is very valuable."
"The product's initial setup phase is very easy."
"The product’s scalability is valuable."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"Prometheus is a scalable and flexible tool that I can deploy on any cloud platform."
"It has lots of APIs and libraries to integrate with any kind of language."
"I like its lightweight configuration functions."
"The most valuable feature of Prometheus is its ability to collect metrics."
"The most valuable features are monitoring and reporting."
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"Once you set the threshold on your environment, it feels very real-time"
 

Cons

"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."
"There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues."
"The product must improve its documentation."
"I would like to see improvement in the analysis tools and customization features."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"The interface is not particularly user-friendly and that could be improved."
"The initial setup of Prometheus is complex and rated one out of five in ease of setup."
"Its documentation could be clearer to understand."
"I would like to see better integration with other products."
"Some of the functions could improve by making them easier."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
"Technical support could use some improvement."
 

Pricing and Cost Advice

"Prometheus is an open-source tool."
"The product is expensive compared to Datadog."
"The solution is not expensive."
"This is an open-source solution."
"Prometheus is available as an open-source product."
"Prometheus is an open-source solution."
"My company uses the open-source version of the product."
"It is an open-source tool."
"The license was paid yearly and included technical support."
"This price of this solution is reasonable."
"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
7%
Government
6%
Educational Organization
56%
Computer Software Company
8%
Financial Services Firm
6%
Government
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What do you like most about SolarWinds Pingdom?
One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
What needs improvement with SolarWinds Pingdom?
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping...
What is your primary use case for SolarWinds Pingdom?
SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with...
 

Overview

 

Sample Customers

Information Not Available
Spotify, MailChimp, Slack, Twitter
Find out what your peers are saying about Prometheus Group vs. SolarWinds Pingdom and other solutions. Updated: March 2025.
839,422 professionals have used our research since 2012.