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Prometheus vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Prometheus is a cost-effective, open-source monitoring tool offering significant financial and time-saving benefits over AWS native services.
Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
Using open-source Prometheus saves me money compared to AWS native services.
 

Customer Service

Sentiment score
4.0
Prometheus users benefit from extensive documentation, open-source community support, and forums, eliminating the need for traditional support.
Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
Prometheus does not offer traditional technical support.
 

Scalability Issues

Sentiment score
6.9
Prometheus is highly scalable and adaptable for diverse businesses, effectively handling demands in both cloud and on-premise environments.
Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
Prometheus is scalable, with a rating of ten out of ten.
 

Stability Issues

Sentiment score
8.9
Prometheus is deemed stable and dependable by users, despite minor issues, especially with proper configuration and resource management.
Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
 

Room For Improvement

Prometheus requires enhancements in usability, scalability, integration, and features to improve user experience and monitoring efficiency.
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
 

Setup Cost

Prometheus is cost-effective due to its open-source nature, with optional paid services considered reasonably priced by users.
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
Prometheus is cost-effective for me as it is free.
 

Valuable Features

Prometheus excels in scalability, integration, and flexibility, offering robust features like dynamic monitoring and Grafana compatibility for diverse environments.
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
 

Categories and Ranking

Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
23rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Cloud Monitoring Software (22nd), AIOps (11th)
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Prometheus is 3.3%, down from 3.7% compared to the previous year. The mindshare of Sumo Logic Observability is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
Shamshir Nangla - PeerSpot reviewer
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
7%
Government
6%
Financial Services Firm
20%
Computer Software Company
16%
Manufacturing Company
12%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Overview

Find out what your peers are saying about Prometheus vs. Sumo Logic Observability and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.