Try our new research platform with insights from 80,000+ expert users

Prometheus vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.1
Prometheus users frequently receive support from documentation, online communities, and internal teams, reducing the need for direct technical assistance.
Sentiment score
8.2
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
 

Room For Improvement

Sentiment score
4.6
Prometheus needs improvements in query language, UI, documentation, visualization tools, integration, security monitoring, error handling, and pricing.
Sentiment score
4.6
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
 

Scalability Issues

Sentiment score
6.4
Prometheus is highly scalable, integrates with projects like Thanos, supports enterprise needs, but some users seek parameter improvements.
Sentiment score
7.8
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
 

Setup Cost

No sentiment score available
Prometheus is favored for affordability due to its open-source model, often chosen over pricier alternatives like New Relic and Datadog.
No sentiment score available
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
 

Stability Issues

Sentiment score
9.3
Prometheus is stable and efficient, with occasional performance issues, commonly used in Docker Compose and Kubernetes environments.
Sentiment score
8.9
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
 

Valuable Features

Sentiment score
8.7
Prometheus is highly valued for its integration, flexibility, scalability, powerful querying, Grafana dashboards, easy installation, and robust API support.
Sentiment score
7.8
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
 

Categories and Ranking

Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
25th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
Cloud Monitoring Software (23rd), AIOps (10th)
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Prometheus is 3.4%, down from 3.8% compared to the previous year. The mindshare of Sumo Logic Observability is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Noam Blidstein - PeerSpot reviewer
A very flexible open box that can be used vastly to do anything you need
Make sure that you have dedicated manpower to configure and manage the solution. It requires handling, not necessarily on a daily basis, but it definitely requires someone who is focused and has expertise with the solution. Know in advance what you want to gain from the solution. Don't jump in to configuring or deploying before knowing what you expect from it. I like the solution very much. I think it is a major tool, especially in advanced environments. The open box provides a lot of flexibility and gives a very holistic view of the entire Kubernetes environment. Integrating with the Rancher management tool gives the solution even more abilities. There are several tools that we use behind the scenes to ease the process but the solution on its own is a very good tool. I rate the solution an eight out of ten.
David Onuh - PeerSpot reviewer
Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools
Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action. Another valuable feature is easy custom field creation in Sumo Logic. For example, recently, we had Sumo collect all our container tier load data. Containers can be expensive with heavy logging, so we only wanted important information there. We easily created custom fields without changing our applications because Sumo supported, I think, ten active logging applications at the time. These are heavy applications. Rerouting everything for that field change would have been difficult. So, configuring Sumo Logic, adding a new field, and having applications update that specific field was convenient. Sumo Logic automatically identified different logic categories for us.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Financial Services Firm
19%
Computer Software Company
18%
Manufacturing Company
14%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your primary use case for Prometheus?
We use Prometheus for observability and analyzing data for business metrics and system metrics. It helps us with messaging services observability. It also helps a lot with the architecture and scal...
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Overview

Find out what your peers are saying about Prometheus vs. Sumo Logic Observability and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.