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Prometheus vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Prometheus is a cost-effective, open-source monitoring tool offering significant financial and time-saving benefits over AWS native services.
Sentiment score
7.7
Zabbix reduces operational costs with open-source service, enhancing visibility, minimizing downtime, and providing substantial financial savings.
Using open-source Prometheus saves me money compared to AWS native services.
 

Customer Service

Sentiment score
4.0
Prometheus users benefit from extensive documentation, open-source community support, and forums, eliminating the need for traditional support.
Sentiment score
6.9
Zabbix offers responsive support with valuable community forums while some users find paid support costly but effective.
Prometheus does not offer traditional technical support.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
6.9
Prometheus is highly scalable and adaptable for diverse businesses, effectively handling demands in both cloud and on-premise environments.
Sentiment score
6.8
Zabbix is scalable and reliable, efficiently handling millions of metrics, but may require significant database and hardware resources.
Prometheus is scalable, with a rating of ten out of ten.
Zabbix is very scalable and lightweight.
 

Stability Issues

Sentiment score
8.9
Prometheus is deemed stable and dependable by users, despite minor issues, especially with proper configuration and resource management.
Sentiment score
7.6
Zabbix is stable, efficient, and reliable, with occasional tuning needed, attributed to external factors like database configurations.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
Zabbix is very scalable and lightweight.
 

Room For Improvement

Prometheus requires enhancements in usability, scalability, integration, and features to improve user experience and monitoring efficiency.
Zabbix requires enhancements in discovery, UI, reporting, integration, automation, scalability, customization, and security for improved user experience.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

Prometheus is cost-effective due to its open-source nature, with optional paid services considered reasonably priced by users.
Zabbix attracts enterprises with its cost-effective open-source model, offering free use and optional paid support and training.
Prometheus is cost-effective for me as it is free.
 

Valuable Features

Prometheus excels in scalability, integration, and flexibility, offering robust features like dynamic monitoring and Grafana compatibility for diverse environments.
Zabbix provides flexible, scalable open-source monitoring with customizable features, cost-effectiveness, and strong community support for IT infrastructure.
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
 

Categories and Ranking

Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
104
Ranking in other categories
Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
ASM Naushad Alam - PeerSpot reviewer
Allows any number of customizations but lacks functionality for finding root causes
We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
7%
Government
6%
Educational Organization
39%
Computer Software Company
11%
Financial Services Firm
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds.
 

Comparisons

 

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Overview

 

Sample Customers

Information Not Available
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Prometheus vs. Zabbix and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.