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Proofpoint Email Protection vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (3rd), Digital Risk Protection (3rd), Office 365 Protection (1st)
Webroot Advanced Email Encr...
Ranking in Secure Email Gateway (SEG)
13th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Secure Email Gateway (SEG) category, the mindshare of Proofpoint Email Protection is 19.9%, down from 22.1% compared to the previous year. The mindshare of Webroot Advanced Email Encryption powered by Zix is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection19.9%
Webroot Advanced Email Encryption powered by Zix1.4%
Other78.7%
Secure Email Gateway (SEG)
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Advanced email defenses have protected healthcare staff and simplified incident response
There are many things that could be improved, but once you are very well-known about this application, you could perform that improvement plan. There are many scenarios where I have worked with Proofpoint Email Protection where a requirement was not fulfilled due to the limitation of the product. For example, we have Report Phish automation. With Proofpoint Email Protection, we can configure Report Phish and forward the email to any email addresses or shared mailboxes that we provide in the configuration. That email is forwarded as is with whatever the user reports as a phishing email. However, some organizations do not want the reported phishing email to go as is into their ticketing tool because it might contain malicious attachments and malicious links that are not required to go into their internal organization. Proofpoint Email Protection has that limitation. They cannot forward or restrict, but could forward only limited information such as some header information, sender subject details, or only limited information. As it is, the email can be forwarded, not as limited information. Proofpoint TRAP solution also has limitations. It cannot create alert notifications for some specific requirements because Proofpoint works the way it is designed, and if you want it to work based on our requirement, that should not be possible. There is a scope of limitations here. There are many improvements that should be made. First, they should work on their false positive minimization. Proofpoint generally takes all emails, investigates them, and classifies them. There are many situations where legit emails are blocked because that domain is found to be under a malicious category somehow, but actually it is not. False positive minimization could be improved, and they could enhance their other applications or solutions. There are many things that they could improve from each application and each portal.
John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a lot fewer malicious emails coming in since implementing this product."
"It's the top choice because no company can operate without security. Ensuring email protection is a major priority for any organization when building its infrastructure."
"Proofpoint Email Protection has positively impacted my organization by advancing our email security posture."
"I would recommend Proofpoint Email Protection to others because it is useful, simple to use, and provides whatever is required."
"Proofpoint Email Protection is quite scalable; I have not experienced any issues with the onboarding and offboarding of users and devices."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"It has been comprehensive and easy to use for both users and administrators."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"There have been a few cases where an obvious phishing email has not been blocked, but perhaps Proofpoint Email Protection was still learning and needed some extra time to figure out that the email was malicious."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"However, for low-size or mid-level organizations, it can be challenging in terms of cost, management, and resource utilization, which could be a problem for low-level enterprises."
"The initial setup is complex."
"Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using."
"One major threat is QR code phishing, along with TOAD (Telephone-Oriented Attack Delivery). TOAD attacks don't include links, URLs, or attachments in emails. Instead, attackers try to trick you into calling them, often by offering something enticing like a 50% discount on football matches."
"I would like to see improvements in Proofpoint Email Protection's portal as it is sometimes slow."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
"Because the encryption has been very clunky, I would rate Zix Email Encryption a seven out of ten."
 

Pricing and Cost Advice

"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"The solution is expensive."
"Proofpoint Email Protection is a reasonably priced product, which means that it is neither too low nor too high in terms of price."
"Pricing has recently been increased and the cost is a downside"
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise24
Large Enterprise50
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
This is not something that I deal with regarding pricing, setup cost, and licensing.
What needs improvement with Proofpoint Email Protection?
I would like to see improvements in the transition from Proofpoint Protection Server to Proofpoint on Demand because Proofpoint Protection Server is not very user-friendly and requires logging into...
What is your primary use case for Proofpoint Email Protection?
In my environment, I am using Proofpoint Email Protection for advanced email threat protection. For malware, spam, and virus protection, we are using their email protection module and security modu...
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Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Microsoft, Proofpoint, Mimecast and others in Secure Email Gateway (SEG). Updated: April 2026.
890,124 professionals have used our research since 2012.