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Proofpoint Email Protection vs Webroot Advanced Email Encryption powered by Zix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
57
Ranking in other categories
Email Security (2nd), Advanced Threat Protection (ATP) (4th), Digital Risk Protection (3rd), Office 365 Protection (1st)
Webroot Advanced Email Encr...
Ranking in Secure Email Gateway (SEG)
13th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Secure Email Gateway (SEG) category, the mindshare of Proofpoint Email Protection is 20.9%, up from 21.1% compared to the previous year. The mindshare of Webroot Advanced Email Encryption powered by Zix is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection20.9%
Webroot Advanced Email Encryption powered by Zix1.2%
Other77.9%
Secure Email Gateway (SEG)
 

Featured Reviews

Steve Bradbury - PeerSpot reviewer
Consultant at Exelixis Inc
Email defenses have blocked advanced threats and provide deep visibility into risky users
The areas that have room for improvement in Proofpoint Email Protection include their cost of ownership, which is fairly high. To manage and run all their products, I have to list and manage administrators in seven or eight different places. That is too many places to keep track of since for this tool I have to go to one location, and for another tool I have to go to a different location. They need to simplify the administration management of administrators and consolidate that into one place for all their products. Access to all the different products is very scattered. For some products I go to one URL, and for different products I go to a different URL. They have a threat URL that has most of their products in it, but not all. They need to simplify the interface to show all the products I have access to in one location.
John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Tap and Trap features. They are the best features."
"As a cloud-based product, it can scale well."
"The solution scales well."
"From a business perspective, the solution was very helpful as it speeded our business flow and increased email delivery."
"I recommend all of my customers to migrate and start using Proofpoint as it is secure, minimizes risk, and eliminates phishing attacks."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"Proofpoint Email Protection's advantage is that, when it's working properly, it tends to catch more threats as compared to other products."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"The flexibility of the solution can be improved."
"The false positives are an issue."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

"Proofpoint is fairly expensive."
"We sell annual licenses for this solution."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"In general, the pricing is competitive."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise15
Large Enterprise19
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I have not seen specific outcomes or metrics since implementing Proofpoint Email Protection, such as a reduction in phishing incidents or improved response time. Proofpoint Email Protection can imp...
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Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Microsoft, Proofpoint, Abnormal AI and others in Secure Email Gateway (SEG). Updated: January 2026.
881,515 professionals have used our research since 2012.