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Proofpoint Email Protection vs Webroot Advanced Email Encryption powered by Zix comparison

 

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
69
Ranking in other categories
Email Security (2nd), Advanced Threat Protection (ATP) (4th), Digital Risk Protection (3rd), Office 365 Protection (1st)
Webroot Advanced Email Encr...
Ranking in Secure Email Gateway (SEG)
13th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Secure Email Gateway (SEG) category, the mindshare of Proofpoint Email Protection is 20.8%, down from 21.1% compared to the previous year. The mindshare of Webroot Advanced Email Encryption powered by Zix is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection20.8%
Webroot Advanced Email Encryption powered by Zix1.2%
Other78.0%
Secure Email Gateway (SEG)
 

Featured Reviews

IS
Threat Hunter at a manufacturing company with 10,001+ employees
Email protection has reduced phishing workload and keeps unwanted messages out of inboxes
A few things about how Proofpoint Email Protection can be improved include implementing artificial intelligence within their platform to start really understanding the organization that is using their product, what sort of emails they are expecting and if the emails that are being expected should be let in and if the emails that are not being expected should not be let in. I'll give you a further example for this. If someone just tries to send an email from a Gmail address, which is a free public service email service provider, then because anyone in the world can create a Gmail account, I think it is nice and good for Proofpoint Email Protection to actually first check and do a reality check if we have received an email from this address and look at the intent of the email to really see what the email is trying to do and then classify based on that. I still see there is a lack. Hence why I started this conversation with AI and hoping that Proofpoint Email Protection will bring AI in and to really start analyzing these emails, the intent, and whether they really fit the customer organization. We are a manufacturing company, so whether it really fits that profile. I would say if we can get a better user experience from Proofpoint Email Protection products, that would be good. For example, other service providers that provide secure email gateway have the functionality where you can split promotional and bulk email and have them sent to a separate folder. I think if we can have that sort of feature, that would be great where Proofpoint Email Protection just keeps the important emails in the inbox folder and move everything else that is not really business related into a promotional, spam, bulk folder. This is an improvement that I would really like to see. I give it an eight because I am expecting a lot more from Proofpoint Email Protection, more automations, more understanding of who their customer is, what sort of business they do, and what sort of email they are supposed to be receiving and letting through. I think the day when I really have only 1% of work to do and 99% is automated by whatever automation services Proofpoint Email Protection uses would be ideal. I think I have covered any other improvements needed for Proofpoint Email Protection pretty well right from AI to splitting emails based on priorities. I think I have given some pretty broad and good examples.
John Zupancic - PeerSpot reviewer
Vice President / Branch Manager / Senior Technician at Aperion Information Technologies, Inc.
Inexpensive, with good email security, but the technical support could be improved
We don't have as many problems with email security. They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent. The web interface works well but the Outlook plug-in has been problematic. We've had to uninstall/reinstall it. On some Outlook clients (including mine), it causes Outlook to stop responding. I disabled the Outlook plug-in and only use the web interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards."
"Proofpoint Email Protection has positively impacted my organization because when people know that we are using Proofpoint and they know we have set up a mailbox for protection, they forward issues to that mailbox and we search for them."
"Proofpoint Email Protection is quite scalable; I have not experienced any issues with the onboarding and offboarding of users and devices."
"A one-stop shop for email protection"
"The anti-spam features are excellent on the email firewalls."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"It's easy to use, even for those new to IT."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
 

Cons

"Integration for reporting needs to be improved, it's too complex."
"The initial setup is complex."
"Proofpoint has a lot of false alarms."
"The areas that have room for improvement in Proofpoint Email Protection include their cost of ownership, which is fairly high."
"There have been a few cases where an obvious phishing email has not been blocked, but perhaps Proofpoint Email Protection was still learning and needed some extra time to figure out that the email was malicious."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"I would want better spear phishing protection in the essentials package."
"Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
 

Pricing and Cost Advice

"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"The licensing is basically $8/user."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"The solution is expensive."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"It is expensive."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"We sell annual licenses for this solution."
"In terms of pricing, I believe they provide excellent value."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise27
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
I do not know much about the licensing part, but I remember one customer mentioned that it cost them around one crore for approximately three thousand users. It is definitely cost-effective because...
What needs improvement with Proofpoint Email Protection?
A few things about how Proofpoint Email Protection can be improved include implementing artificial intelligence within their platform to start really understanding the organization that is using th...
Ask a question
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Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
Zix Email Encryption, ZixEncrypt
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Erie County of Pennsylvania’s Human Services Department, Justice Federal Credit Union, STAR Financial Group, Chisago County, Minn., The National Banks of Central Texas, Kentucky Retirement Systems (KRS), Frankfort, Ky, Athletico Physical Therapy, District of Columbia Retirement Board (DCRB), CIBM Bank
Find out what your peers are saying about Microsoft, Proofpoint, Abnormal AI and others in Secure Email Gateway (SEG). Updated: February 2026.
882,886 professionals have used our research since 2012.