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Quad9 vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quad9
Ranking in Internet Security
9th
Average Rating
6.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Managed DNS (3rd)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Secure Web Gateways (SWG) (2nd)
 

Mindshare comparison

As of February 2025, in the Internet Security category, the mindshare of Quad9 is 5.1%, up from 3.3% compared to the previous year. The mindshare of Zscaler Internet Access is 35.6%, up from 34.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security
 

Featured Reviews

Benoit Tellier - PeerSpot reviewer
No maintenance required, free service, but more free features would help
We were using Quad9 to prevent our users from accidentally landing on suspicious websites There's no reporting, but we're hoping that our users have been able to avoid malicious websites. The most valuable feature of Quad9 is that it is a free solution. Quad9 could improve by having any…
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall."
"The most valuable feature of Quad9 is that it is a free solution."
"Tech support is good."
"The solution is stable."
"The solution has reduced cyberattacks."
"Zscaler offers a centralized DLP solution for web, endpoint, and email."
"One on the main benefits is protection all time from anywhere."
"The solution is scalable and stable."
"The URL filtering has been the most valuable feature."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
 

Cons

"It used to work fine for all the devices, but it started to slow and become non-responsive. I would have to reload the page two or three times before all the pages loaded. With OpenDNS, I only need to load the page once."
"Quad9 could improve by having more free features, such as custom DNS filtering."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Cloud App’s database should be improved."
"The interface for administration could be better. They should upgrade the management portal."
"Technical support could be better."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
 

Pricing and Cost Advice

"The price of Quad9 is free."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"Our monthly fee is around R3000."
"The price is competitive. It's not cheap and it's not expensive."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
18%
Hospitality Company
7%
Media Company
6%
Educational Organization
25%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service that offers great redundancy and advanced security with built-in unmetered and ...
What do you like most about Quad9?
Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall.
What needs improvement with Quad9?
We've had performance problems with Quad9. It isn't responding fast enough.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

No data available
ZIA
 

Overview

 

Sample Customers

CISCO, Netlab, proofpoint
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Quad9 vs. Zscaler Internet Access and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.