Quadient Inspire vs Xpertdoc CCM Platform comparison

Quadient and Xpertdoc are both solutions in the Customer Communications Management (CCM) category. Quadient is ranked #1 with an average rating of 10.0, while Xpertdoc is ranked #12. Quadient holds a 27.3% mindshare in CCM, compared to Xpertdoc’s 1.9% mindshare. Additionally, 100% of Quadient users are willing to recommend the solution.

Quadient Inspire

Read 14 Quadient Inspire reviews

3,373 Views
1,909 Comparison Views

100% willing to recommend

Xpertdoc CCM Platform

132 Views
124 Comparison Views

Quadient Inspire

Xpertdoc CCM Platform

Categories and Ranking

Quadient Inspire

Ranking in Customer Communications Management (CCM)

1st

Average Rating

9.8

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Xpertdoc CCM Platform

Ranking in Customer Communications Management (CCM)

12th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Customer Communications Management (CCM) category, the mindshare of Quadient Inspire is 27.3%, up from 25.4% compared to the previous year. The mindshare of Xpertdoc CCM Platform is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Communications Management (CCM)

Featured Reviews

Sachin Patel

Solutions Architect at Customer Centrics

Flexible, easy to use, and has fast output generation

Based on current market trends, Quadient has ticked all the boxes. For the next release, I would like to see more features in the Evolve Cloud offering. The Evolve Platform will be a game changer for Quadient as it will attract more enterprise customers who want to move their CCM platform to the cloud. The other CCM platform has its offering in the cloud, but it has some limited use cases.

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Insurance Company

13%

Computer Software Company

11%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Quadient Inspire?

There's good flexibility in terms of integrating with other ecosystems.

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What needs improvement with Quadient Inspire?

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What is your primary use case for Quadient Inspire?

I am a solution architect and have played around with several CCM platforms. Among those, Quadient has ticked all the boxes. It offers ease of use, good flexibility, great output generation speed, ...

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Comparisons

OpenText Exstream vs Quadient Inspire

Compared 33% of the time

Smart Communications vs Quadient Inspire

Compared 21% of the time

FIS CSF Designer vs Quadient Inspire

Compared 14% of the time

Adobe Experience Manager (AEM) Forms vs Quadient Inspire

Compared 8% of the time

Oracle Documaker vs Quadient Inspire

Compared 5% of the time

More Quadient Inspire Competitors

Adobe Experience Manager (AEM) Forms vs Xpertdoc CCM Platform

Compared 100% of the time

More Xpertdoc CCM Platform Competitors

Product Reports

Buyer's Guide

Quadient Inspire

December 2024

Download Quadient Inspire product report

No data available

Also Known As

GMC Software Inspire

Xpertdoc Solution for Document Output

Learn More

Quadient

Xpertdoc

Overview

Quadient is the driving force behind the world’s most meaningful customer experiences. Quadient helps companies create a nimble, effective, and unified customer communications infrastructure to deliver a complete omnichannel customer experience that spans the entire customer journey. With Quadient Inspire, organizations create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub.

A Microsoft Gold Partner, Xpertdoc was founded in 2000 with a mission to help companies more effectively communicate and engage with their customers. Our industry-leading document generation and Customer Communications Management (CCM) Platform allows you to improve customer loyalty and drive growth by streamlining web and mobile self-service intake as well as document creation, delivery and management. Providing you the technology and support to help you stay on the cutting edge of powerful communications across the entire customer journey is our job. Growing your business is yours. Harness the Power of X. Xpertdoc. Better documents. Faster.

Sample Customers

Aetna, Allstate, Bradesco, Stralfors, Ping An Bank, KPMG, Aegon, Allison Payment Systems, TenStep, Pacific Life, Metlife, Transamerica, Societe Generale, Canacord Genuity, Pondres, Heeter, DTS Communicate, Melbourne Mail Management, Eximia, Brightsource, Salem One, Epsilon Data Management

Husky Injection Molding Systems, I.B.I.S., ABC Financial, Oxford Properties, Coverys , GroupHealth Benefit Solutions, HealthPartners,

See our list of best Customer Communications Management (CCM) vendors.

We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.