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Qualys CyberSecurity Asset Management (CSAM) vs Qualys VMDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Qualys CyberSecurity Asset Management boosts efficiency, reduces costs, drives 150% growth, and enhances client trust with automation.
Sentiment score
7.1
Qualys VMDR enhances security by detecting vulnerabilities, improving asset management, reducing breaches, and offering 30% time-cost savings.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
We saw a return on investment through significant savings in time, money, and resources.
 

Customer Service

Sentiment score
7.9
Qualys offers efficient customer service with knowledgeable support, quick responses, and strong community resources, despite minor query redirection issues.
Sentiment score
6.7
Qualys VMDR's customer service is responsive and efficient, though some users report delays in response speed and troubleshooting.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
The response time takes a while.
The technical support provided by Qualys is pretty good.
When reaching out via email, they reply quickly.
 

Scalability Issues

Sentiment score
9.2
Qualys CyberSecurity Asset Management seamlessly scales, efficiently managing large deployments, adapting to diverse environments, and integrating with expanding operations.
Sentiment score
8.0
Qualys VMDR offers scalable, flexible cloud-based architecture, praised for efficiency despite potential cost increases with higher usage.
We have about 300,000 assets installed with agents worldwide.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Qualys CSAM is highly scalable.
Scalability depends on the license and the number of assets being monitored.
Qualys VMDR can handle scalability, although increasing the inventory can raise the licensing costs.
 

Stability Issues

Sentiment score
8.0
Qualys CyberSecurity Asset Management is highly reliable, with minor syncing issues and users rating stability between six and ten.
Sentiment score
8.0
Qualys VMDR is praised for stability and reliability, efficiently managing large scans with minor issues quickly resolved.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
 

Room For Improvement

Qualys needs better CMDB integration, UI improvements, efficient scans, error fixes, tool integration, and independence from vendor changes.
Qualys VMDR needs better reporting, UI, integration, asset management, reduced false positives, faster support, and enhanced features.
Qualys is currently not able to identify assets lacking DNS information.
We would prefer more options, such as 'approved only for pilot' or 'approved for this line of business,' allowing for better granularity in categorizing software.
The reporting feature could offer more customizable templates and easier-to-digest visualizations.
It does not automate patching unless the patch management module is purchased separately.
If AI features were integrated, it could enhance the capabilities significantly.
The response time of technical support takes a while.
 

Setup Cost

Qualys CyberSecurity Asset Management is cost-effective for large enterprises but potentially expensive for smaller organizations needing flexible packages.
Qualys VMDR pricing is higher, flexible, and negotiable, with costs based on company size, assets, and features.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
The Qualys Cybersecurity Asset Management pricing is well-aligned with our usage.
I would rate the pricing between seven to eight out of ten.
I have a notion that Qualys might be more expensive than Rapid7.
 

Valuable Features

Qualys CyberSecurity Asset Management enhances security by providing comprehensive asset visibility, vulnerability scanning, and integration with other platforms.
Qualys VMDR excels in vulnerability management with automatic detection, seamless integration, real-time dashboards, and user-friendly deployment features.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
Qualys VMDR offers a one-stop solution for monitoring and reporting.
Qualys VMDR provides a real-time response and reporting feature, which is excellent.
I like the automated report generation and vulnerability report generation.
 

Categories and Ranking

Qualys CyberSecurity Asset ...
Ranking in Vulnerability Management
11th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
17
Ranking in other categories
Patch Management (8th), Cyber Asset Attack Surface Management (CAASM) (2nd), Attack Surface Management (ASM) (4th), Software Supply Chain Security (6th)
Qualys VMDR
Ranking in Vulnerability Management
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
IT Asset Management (4th), Configuration Management Databases (3rd), Container Security (12th), Risk-Based Vulnerability Management (3rd)
 

Featured Reviews

Ramachandran Sugumar - PeerSpot reviewer
Helped discover about 10,000 vulnerabilities so far
We recently had some issues related to the continuous monitoring of the SaaS module. I am working with someone from the Qualys support team. He is helping us to resolve all the issues. One request is still open with the team because the risk scan was not happening at the application level. We opened a ticket and requested them to schedule a call. It might happen next week. The support provided by Qualys is good. Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues. The only minor issue is occasionally being redirected to multiple teams, causing slight delays. I would rate their support a ten out of ten.
Harold Jensen - PeerSpot reviewer
Good visibility but expensive and needs better support
Support: It's often overseas and often following a script, basically asking us to redo what we opened the case with. Multiple APIs: There seems to be a lack of easy onboarding into Qualys. We had to use manual inputs and some API calls to get items in place. Dashboard: It is very rudimentary with very little customization. The Qualys Scripting Language (QSL) works differently in different Qualys modules, so when you get it working in one area you have to modify the syntax in others. User account management: We often have to give users more rights than needed just to give them what they need. Integration with the various Qualys Modules: You can tell the UI is different based on of the different teams that created them. QSL syntax same in all modules Responsiveness of some of the components: They time out, you get a blank screen, etc. Backend updates between the various modules: You update connectors and information takes a few minutes to show in VMDR or Global Asset View Connectors: Connectors have a throttling issue with AWS which causes them to frequently fail unless you manually run them again.
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Financial Services Firm
12%
Government
10%
Retailer
7%
Educational Organization
36%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Qualys CyberSecurity Asset Management (CSAM)?
The Qualys Cybersecurity Asset Management pricing is well-aligned with our usage.
What needs improvement with Qualys CyberSecurity Asset Management (CSAM)?
The Qualys CAPS service requires further exploration and improvement, particularly in its handling of protocols and reactivity with MAC and IP addresses for CAP agents. Enhanced functionality in th...
What is your primary use case for Qualys CyberSecurity Asset Management (CSAM)?
Our primary tool for asset inventory is Qualys CyberSecurity Asset Management, which our software asset management team also utilizes to check our software library. We deploy Qualys Cloud agents as...
What is your primary use case for Qualys VM?
Qualys VM is used for vulnerability scans for the internet and applications using application exchange. There are many applications. We also use the solution for asset management per team, and the ...
What do you like most about Qualys VMDR?
I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even ...
What is your experience regarding pricing and costs for Qualys VMDR?
For smaller enterprises, the pricing is on the pricier side. However, for larger enterprises, it's considered okay. I would rate the pricing between seven to eight out of ten.
 

Also Known As

No data available
Qualys VM, QualysGuard VM, Qualys Asset Inventory, Qualys Container Security, Qualys Virtual Scanner Appliance
 

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Overview

 

Sample Customers

Information Not Available
Agrokor Group, American Specialty Health, American State Bank, Arval, Life:), Axway, Bank of the West, Blueport Commerce, BSkyB, Brinks, CaixaBank, Cartagena, Catholic Health System, CEC Bank, Cegedim, CIGNA, Clickability, Colby-Sawyer College, Commercial Bank of Dubai, University of Utah, eBay Inc., ING Singapore, National Theatre, OTP Bank, Sodexo, WebEx
Find out what your peers are saying about Qualys CyberSecurity Asset Management (CSAM) vs. Qualys VMDR and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.