CrowdStrike Falcon and Qualys CSAM both operate in the cybersecurity space, with Falcon having a stronger emphasis on endpoint protection while Qualys focuses on comprehensive asset management. CrowdStrike Falcon appears to have the upper hand in real-time threat detection and response capabilities, while Qualys CSAM excels in asset inventory and visibility.
Features: CrowdStrike Falcon provides comprehensive visibility and threat detection capabilities, connectivity to remote systems for manual analysis, and superior EDR functionalities. These features make it highly effective for real-time response. Qualys CSAM offers a detailed inventory of hardware and software, excellent tools for asset categorization, and asset management capabilities focusing on visibility over protection.
Room for Improvement: CrowdStrike Falcon users recommend better integration with other technologies, more robust dashboard features, and improved support for legacy systems. Qualys CSAM users note the need for faster asset discovery, more flexible configuration options, and enhanced integrative capabilities, with the high cost being a significant challenge for smaller entities.
Ease of Deployment and Customer Service: CrowdStrike Falcon is widely appreciated for its ease of deployment across multiple cloud environments and efficient customer support, although some users feel their customer interactions lack personalization. Qualys CSAM is recognized for robust technical support and a deep understanding of technology, though improvements in response times and personalized assistance are desired.
Pricing and ROI: CrowdStrike Falcon is expensive, with users finding the pricing justified through comprehensive protection and significant ROI via fewer disruptions and incident responses. The flexible pricing structure allows customization for features required. Qualys CSAM is cost-effective for larger organizations due to its comprehensive suite, but the cost is challenging for smaller enterprises. Despite the high cost, it offers recognized value in asset management, and additional pricing packages could make it more appealing to smaller companies.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
Qualys is currently not able to identify assets lacking DNS information.
We would prefer more options, such as 'approved only for pilot' or 'approved for this line of business,' allowing for better granularity in categorizing software.
The reporting feature could offer more customizable templates and easier-to-digest visualizations.
We have about 300,000 assets installed with agents worldwide.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Qualys CSAM is highly scalable.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
The Qualys Cybersecurity Asset Management pricing is well-aligned with our usage.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.
CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features, although some users highlight high pricing, occasional detection delays, and challenges with integration. Frequent alerts and the mobile app's performance are areas for improvement.
What are the key features of CrowdStrike Falcon?
What are the benefits or ROI of CrowdStrike Falcon?
In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.
Qualys CyberSecurity Asset Management (CSAM) provides industry-leading coverage of the internal and external attack surface (EASM), along with comprehensive cyber risk assessment, natively-integrated with Qualys Vulnerability Management, Detection, and Response (VMDR).
CSAM solidifies attack surface coverage and turbocharges vulnerability management with:
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