RF Code CenterScape vs ServiceNow comparison

With features not found in any other data center management software, CenterScape is a complete, end-to-end solution for real-time asset management and environmental monitoring, combining powerful functionality with an intuitive, easy-to-use console to drive data center efficiency, reliability, and savings. When deployed with RF Code’s IoT instrumentation layer, CenterScape continuously tracks physical asset locations and environmental conditions in real-time, allowing you to easily locate and manage equipment, identify and troubleshoot power and cooling inefficiencies, and avoid costly downtime. Automated alerts and reports can be configured for immediate notification of asset location or environmental condition changes. Reporting, graphing and 3D visualization are available at the touch of a button. And CenterScape’s database schema can be easily edited and customized, ensuring that your data is specifically suited to the needs of your business. With complete, automated lifecycle management, CenterScape makes it simple to manage your assets from arrival through deployment to decommissioning. By managing current and historical asset attributes such as financial data, physical location, and environmental conditions, CenterScape eliminates costly and inaccurate manual processes and reduces your total cost of ownership.

ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.

ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.

ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.

“The Smarter Way to Workflow”

ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.

ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.

ServiceNow offers service management software for industries including:

Cloud services
Education
Financial services
Government
Healthcare
Manufacturing
Telecommunications

Reviews from Real Users

PeerSpot users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.”