Sage CRM vs Vtiger CRM comparison

Sage and Vtiger are both solutions in the CRM category. Sage is ranked #27 with an average rating of 8.3, while Vtiger is ranked #34 with an average rating of 7.0. Sage holds a 0.5% mindshare in CRM, compared to Vtiger’s 0.7% mindshare. Additionally, 77% of Sage users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

Sage CRM

Read 8 Sage CRM reviews

306 Views
190 Comparison Views

77% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

371 Views
171 Comparison Views

100% willing to recommend

Sage CRM

Vtiger CRM

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Executive SummaryUpdated on Dec 19, 2024

Sage CRM and Vtiger CRM are competing in the CRM software market. Sage CRM holds an advantage in pricing and support, while Vtiger CRM outshines with its more comprehensive feature set.

Features: Sage CRM offers seamless integration with Microsoft applications, robust sales automation, and extensive marketing capabilities. Vtiger CRM provides comprehensive project management tools, email marketing, and advanced automation features, offering a broader CRM solution.

Ease of Deployment and Customer Service: Sage CRM features a straightforward on-premise deployment model with excellent customer service for integrated solutions. Vtiger CRM, with its cloud-based deployment, allows for easier setup and access, complemented by agile customer service that addresses technical needs promptly.

Pricing and ROI: Sage CRM generally has higher initial setup costs but delivers a good ROI over time with reliable support. Vtiger CRM offers competitive pricing with lower initial costs, leveraging its feature-rich platform for faster ROI, presenting an economically favorable option compared to Sage CRM.

To learn more, read our detailed Sage CRM vs. Vtiger CRM Report (Updated: April 2025).

Buyer's Guide

Sage CRM vs. Vtiger CRM

April 2025

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Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sage CRM

Ranking in CRM

27th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Vtiger CRM

Ranking in CRM

34th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Sales Force Automation (11th)

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of Sage CRM is 0.5%, down from 0.7% compared to the previous year. The mindshare of Vtiger CRM is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Samuel Benavides

Project Manager at Exis TI

Useful employee and client monitoring, reliable, and good online support database

I would encourage people to use this solution. Sage CRM is effective because it allows for all communication, transactions, cases, opportunities, and leads to be accessed by team members. This means that even if an individual is absent, the team can still respond to clients, customers, or suppliers in a timely manner. As a result, there is a high level of efficiency in decision-making and time management with the use of CRM. It is highly flexible. I rate Sage CRM an eight out of ten.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's technical support is fast to respond."

"It has been helpful for opportunity management and lease management."

"We have found the solution to be stable."

"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."

"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."

"Sage CRM is flexible, customizable, and user-friendly."

"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."

"The part I like the most is the reporting."

"The most valuable feature of Vtiger CRM is automation."

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

Cons

"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."

"I would like Sage to improve their UI."

"Its user interface could be better."

"With regards to monitoring the transaction with alerts, it could be better."

"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."

"Sage CRM doesn't have a dashboard for dynamic reporting."

"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."

"The scalability of this solution depends on whether you have a team that can configure it for scale."

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

Pricing and Cost Advice

"We have a yearly license."

"From an African perspective, the solution is relatively expensive."

"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."

"The product is expensive."

"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."

"We are using the free open-source version of Vtiger CRM."

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

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Top Industries

By visitors reading reviews

Computer Software Company

29%

Government

13%

Manufacturing Company

10%

Financial Services Firm

10%

Educational Organization

66%

Real Estate/Law Firm

Computer Software Company

Logistics Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Sage CRM?

The solution's technical support is fast to respond.

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What is your experience regarding pricing and costs for Sage CRM?

The product is expensive.

See all answers

What needs improvement with Sage CRM?

The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.

See all answers

What do you like most about Vtiger CRM?

The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.

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What is your experience regarding pricing and costs for Vtiger CRM?

The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand,...

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What needs improvement with Vtiger CRM?

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Comparisons

Microsoft Dynamics CRM vs Sage CRM

Compared 100% of the time

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Odoo vs Vtiger CRM

Compared 66% of the time

Microsoft Dynamics CRM vs Vtiger CRM

Compared 34% of the time

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Product Reports

Buyer's Guide

CRM

March 2025

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Buyer's Guide

CRM

March 2025

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Also Known As

No data available

Vtiger Sales CRM

Overview

SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.

Sage

vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

Vtiger

Sample Customers

Avis, Fuji Xerox, Formula 1

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

Sage CRM vs. Vtiger CRM

April 2025

Free Report: Sage CRM vs. Vtiger CRM

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