Odoo vs Vtiger CRM comparison

Odoo and Vtiger are both solutions in the CRM category. Odoo is ranked #7 with an average rating of 8.1, while Vtiger is ranked #35 with an average rating of 7.0. Odoo holds a 3.8% mindshare in CRM, compared to Vtiger’s 0.5% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

Odoo

Read 34 Odoo reviews

881 Views
684 Comparison Views

96% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

369 Views
153 Comparison Views

100% willing to recommend

Odoo

Vtiger CRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Odoo and Vtiger CRM based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Odoo vs. Vtiger CRM Report (Updated: October 2024).

Buyer's Guide

Odoo vs. Vtiger CRM

October 2024

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Helped 814,763 peers since 2012

Categories and Ranking

Odoo

Ranking in CRM

7th

Average Rating

8.0

Number of Reviews

Ranking in other categories

ERP (10th)

Vtiger CRM

Ranking in CRM

35th

Average Rating

7.6

Number of Reviews

Ranking in other categories

Sales Force Automation (11th)

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of Odoo is 3.8%, up from 0.9% compared to the previous year. The mindshare of Vtiger CRM is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

NaveedUddin

Head / Senior Manger IT at Fotco

Dec 13, 2023

A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications

We currently lack an ERP system and a customized solution for our company. Our primary requirement is to implement HRMX within the company. As we operate in the services industry, we need customized development to align with our business needs. To address this, we have adopted the corresponding…

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

Jul 4, 2023

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way."

"What I find the most valuable about Odoo is its simplicity."

"It's convenient that we have an all-in-one holistic solution."

"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."

"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."

"The feature allows customization as we wish."

"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."

"Odoo is flexible and serves us quite well. Its interface has improved."

More Odoo pros

"The most valuable feature of Vtiger CRM is automation."

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

Cons

"The tool needs to improve its scalability."

"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."

"Odoo could be better integrated with our warehouse management system."

"There are features that cannot be opened in the community edition and from a user perspective."

"Odoo does not provide integration with other third-party apps like Shopify."

"It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them."

"Odoo has room for improvement in industry-specific features."

"The performance can be slightly improved for the customization interface."

More Odoo cons

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

Pricing and Cost Advice

"I would rate this product on pricing as a six. If it is a SaaS solution, it is fixed. It is reasonably expensive."

"It's expensive, but it has lots of tools available for running the business."

"The solution's licensing costs are low compared to its competitors."

"Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."

"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."

"The cost is expensive but cheaper than some other competitors."

More Odoo pricing and cost advice

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

"We are using the free open-source version of Vtiger CRM."

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814,763 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Educational Organization

Comms Service Provider

Educational Organization

80%

Real Estate/Law Firm

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

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What is your experience regarding pricing and costs for Odoo?

It's expensive, but it has lots of tools available for running the business. I would rate the pricing a seven out of ten, with one being cheap and ten being too expensive.

See all answers

What needs improvement with Odoo?

For the drawbacks, we would need specialized people to work on Odoo. It's not only about customization, we need specialized people to make changes.

See all answers

What do you like most about Vtiger CRM?

The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.

See all answers

What is your experience regarding pricing and costs for Vtiger CRM?

The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand,...

See all answers

What needs improvement with Vtiger CRM?

See all answers

Comparisons

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Compared 17% of the time

monday.com vs Odoo

Compared 16% of the time

Microsoft Dynamics 365 Business Central vs Odoo

Compared 8% of the time

Pega CRM vs Odoo

Compared 2% of the time

More Odoo Competitors

No data available

Product Reports

Buyer's Guide

Odoo

October 2024

Download Odoo product report

Buyer's Guide

CRM

October 2024

Download Vtiger CRM product report

Also Known As

No data available

Vtiger Sales CRM

Learn More

Odoo

Vtiger

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

Sample Customers

Information Not Available

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

Odoo vs. Vtiger CRM

October 2024

Free Report: Odoo vs. Vtiger CRM

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.