Odoo vs Vtiger CRM comparison

Odoo and Vtiger are both solutions in the CRM category. Odoo is ranked #7 with an average rating of 8.1, while Vtiger is ranked #36 with an average rating of 7.0. Odoo holds a 4.1% mindshare in CRM, compared to Vtiger’s 0.4% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

Odoo

Read 34 Odoo reviews

956 Views
747 Comparison Views

96% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

349 Views
144 Comparison Views

100% willing to recommend

Odoo

Vtiger CRM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

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Vtiger CRM and Odoo are competing CRM platforms tailored to different business needs. Vtiger has an edge in pricing and customer support, whereas Odoo's extensive features justify its cost.

Features: Vtiger CRM offers automation features, email integration, and a strong customer support module. Odoo provides modular integrations covering CRM, accounting, and more.

Ease of Deployment and Customer Service: Vtiger CRM is recognized for straightforward cloud deployment and reliable customer support. Odoo offers flexible deployment with cloud and on-premises options. Its community-based support may lag in immediacy compared to dedicated options.

Pricing and ROI: Vtiger CRM is noted for its affordable pricing, providing substantial value for smaller businesses. Odoo, with higher upfront costs, delivers strong ROI through scalability and comprehensive features.

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To learn more, read our detailed Odoo vs. Vtiger CRM Report (Updated: December 2024).

Buyer's Guide

Odoo vs. Vtiger CRM

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

Odoo

Ranking in CRM

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (10th)

Vtiger CRM

Ranking in CRM

36th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Sales Force Automation (11th)

Mindshare comparison

As of December 2024, in the CRM category, the mindshare of Odoo is 4.1%, up from 1.1% compared to the previous year. The mindshare of Vtiger CRM is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

NaveedUddin

Head / Senior Manger IT at Fotco

A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications

Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We like how the solution is integrated."

"The scalability is very good. There are over 100+ end users in our company."

"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."

"The solution is easy to use."

"It allows us to organize and improve portfolio management."

"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."

"Odoo is a cloud-based SaaS system, which is better than having the program on the desktop."

"The most valuable feature of Odoo is its payroll localization."

More Odoo pros

"The most valuable feature of Vtiger CRM is automation."

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

Cons

"Odoo’s asset management, supply chain, and advanced manufacturing should be improved."

"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."

"The sales model is not the best, and it lacks certain features."

"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."

"The customization and technical support are not great."

"Odoo could be better integrated with our warehouse management system."

"Odoo has room for improvement in industry-specific features."

"The user interface is not the best."

More Odoo cons

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

Pricing and Cost Advice

"I would rate the price as a one out of ten, with ten being the most expensive."

"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."

"The cost is expensive but cheaper than some other competitors."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."

"I would rate this product on pricing as a six. If it is a SaaS solution, it is fixed. It is reasonably expensive."

"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."

"Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."

More Odoo pricing and cost advice

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

"We are using the free open-source version of Vtiger CRM."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Educational Organization

Comms Service Provider

Educational Organization

78%

Real Estate/Law Firm

Logistics Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.

See all answers

What needs improvement with Odoo?

I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...

See all answers

What do you like most about Vtiger CRM?

The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.

See all answers

What is your experience regarding pricing and costs for Vtiger CRM?

The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand,...

See all answers

What needs improvement with Vtiger CRM?

See all answers

Comparisons

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Epicor ERP vs Odoo

Compared 18% of the time

Microsoft Dynamics 365 Business Central vs Odoo

Compared 7% of the time

More Odoo Competitors

No data available

Product Reports

Buyer's Guide

Odoo

December 2024

Download Odoo product report

Buyer's Guide

CRM

November 2024

Download Vtiger CRM product report

Also Known As

No data available

Vtiger Sales CRM

Learn More

Odoo

Vtiger

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

Sample Customers

Information Not Available

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

Odoo vs. Vtiger CRM

December 2024

Free Report: Odoo vs. Vtiger CRM

Find out what your peers are saying about Odoo vs. Vtiger CRM and other solutions. Updated: December 2024.

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