Odoo vs Vtiger CRM comparison

Odoo and Vtiger are both solutions in the CRM category. Odoo is ranked #7 with an average rating of 8.1, while Vtiger is ranked #34 with an average rating of 7.0. Odoo holds a 4.3% mindshare in CRM, compared to Vtiger’s 0.5% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 100% of Vtiger users who would recommend it.

Odoo

Read 34 Odoo reviews

1,003 Views
812 Comparison Views

96% willing to recommend

Vtiger CRM

Read 3 Vtiger CRM reviews

348 Views
143 Comparison Views

100% willing to recommend

Odoo

Vtiger CRM

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Vtiger CRM and Odoo are competing CRM platforms tailored to different business needs. Vtiger has an edge in pricing and customer support, whereas Odoo's extensive features justify its cost.

Features: Vtiger CRM offers automation features, email integration, and a strong customer support module. Odoo provides modular integrations covering CRM, accounting, and more.

Ease of Deployment and Customer Service: Vtiger CRM is recognized for straightforward cloud deployment and reliable customer support. Odoo offers flexible deployment with cloud and on-premises options. Its community-based support may lag in immediacy compared to dedicated options.

Pricing and ROI: Vtiger CRM is noted for its affordable pricing, providing substantial value for smaller businesses. Odoo, with higher upfront costs, delivers strong ROI through scalability and comprehensive features.

To learn more, read our detailed Odoo vs. Vtiger CRM Report (Updated: December 2024).

Buyer's Guide

Odoo vs. Vtiger CRM

December 2024

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Helped 832,138 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Odoo

Ranking in CRM

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (10th)

Vtiger CRM

Ranking in CRM

34th

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Sales Force Automation (11th)

Mindshare comparison

As of February 2025, in the CRM category, the mindshare of Odoo is 4.3%, up from 1.6% compared to the previous year. The mindshare of Vtiger CRM is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

NaveedUddin

Head / Senior Manger IT at Fotco

A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications

Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.

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Valdi Venter

Owner | Director of Operations at Expert Technology Solutions

A modular, easy-to-use solution that needs to improve support and include automation

There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself. That's annoying. If you have five items in the drop-down list or if you have a hundred, it's just pathetic. It makes no sense that you have to do that because I've never seen it not work before in any other system that I've ever worked with. If you make a list of things, most solutions automatically put it in an alphabetized order. Or it'll put it in date order, but there is some order. It doesn't just go randomly in the order you create them. For example, I might load about 20 neighborhoods into a drop-down list, starting at "a" and ending at "z." But I might miss one of the "b's" and two of the "c's," so I add them, but they are added after the "z." Then I have to go to the bottom of the list, click on the one that starts with "b," and drag it all the way up to the "b's." That's just a pain in the butt.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."

"Odoo's setup phase is easy."

"The product is stable...The product is scalable."

"The most valuable feature of Odoo is the integration it provides and the many modules available."

"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."

"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."

"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."

"What I find the most valuable about Odoo is its simplicity."

More Odoo pros

"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

"The most valuable feature of Vtiger CRM is automation."

Cons

"The user interface is not the best."

"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."

"The solution's reporting could be improved."

"There is a lack of resources for specialized Odoo professionals."

"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."

"The range of choices and functionalities has space for enhancement."

"The solution should improve its performance."

"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."

More Odoo cons

"The mobile design could improve in Vtiger CRM. It could be more user-friendly."

"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

Pricing and Cost Advice

"Odoo is an open-source tool. I don't have to pay for it."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."

"The solution's licensing costs are low compared to its competitors."

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."

"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."

"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."

More Odoo pricing and cost advice

"We are using the free open-source version of Vtiger CRM."

"The price doesn't change when you add users. It's a flat fee, and that's attractive."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

11%

Educational Organization

Comms Service Provider

Educational Organization

79%

Real Estate/Law Firm

Logistics Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

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What is your experience regarding pricing and costs for Odoo?

The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.

See all answers

What needs improvement with Odoo?

I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...

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What do you like most about Vtiger CRM?

The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.

See all answers

What is your experience regarding pricing and costs for Vtiger CRM?

The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand,...

See all answers

What needs improvement with Vtiger CRM?

See all answers

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No data available

Product Reports

Buyer's Guide

Odoo

January 2025

Download Odoo product report

Buyer's Guide

CRM

January 2025

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Also Known As

No data available

Vtiger Sales CRM

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Odoo

vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

Vtiger

Sample Customers

Information Not Available

Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors

Buyer's Guide

Odoo vs. Vtiger CRM

December 2024

Free Report: Odoo vs. Vtiger CRM

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