I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way.
Odoo integrates multiple modules enhancing business productivity and offering open-source customization for scalability across company sizes. The subscription model provides continuous updates and a supportive community store. However, improvements are needed in technical support, dashboard completeness, reporting, and regional accessibility. Security issues exist in POS solutions, and pricing could be more competitive. Industry-specific features and documentation require enhancement, with better integration of warehouse management and third-party apps.
