Bigin by Zoho CRM vs Odoo comparison

Zoho and Odoo are both solutions in the CRM category. Zoho is ranked #40 with an average rating of 8.0, while Odoo is ranked #7 with an average rating of 8.1. Zoho holds a 0.8% mindshare in CRM, compared to Odoo’s 4.1% mindshare. Additionally, 100% of Zoho users are willing to recommend the solution, compared to 96% of Odoo users who would recommend it.

Bigin by Zoho CRM

Read 1 Bigin by Zoho CRM review

179 Views
158 Comparison Views

100% willing to recommend

Odoo

Read 34 Odoo reviews

956 Views
747 Comparison Views

96% willing to recommend

Bigin by Zoho CRM

Odoo

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bigin by Zoho CRM and Odoo based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM.

To learn more, read our detailed CRM Report (Updated: November 2024).

Buyer's Guide

CRM

November 2024

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Categories and Ranking

Bigin by Zoho CRM

Ranking in CRM

40th

Average Rating

8.0

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Odoo

Ranking in CRM

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (10th)

Mindshare comparison

As of December 2024, in the CRM category, the mindshare of Bigin by Zoho CRM is 0.8%, up from 0.2% compared to the previous year. The mindshare of Odoo is 4.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Mohd Raza Raza

Account Executive at Savex Technologies Pvt Ltd

A flexible CRM solution that helps to add pipeline details

Zoho CRM is a flexible solution where we can add pipeline details. We can add users and products to the workflows. Zoho CRM needs to incorporate HRM. I have been using the product for a year. Zoho CRM is stable. Zoho CRM's deployment is easy. Anyone can do it without learning. I rate…

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NaveedUddin

Head / Senior Manger IT at Fotco

A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications

Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can add users and products to the workflows."

"What I find the most valuable about Odoo is its simplicity."

"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."

"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."

"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."

"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."

"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."

"Odoo is flexible and serves us quite well. Its interface has improved."

"The solution is easy to use."

More Odoo pros

Cons

"Zoho CRM needs to incorporate HRM."

"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."

"For the drawbacks, we would need specialized people to work on Odoo."

"It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them."

"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."

"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."

"The range of choices and functionalities has space for enhancement."

"The performance can be slightly improved for the customization interface."

"The tool needs to improve its scalability."

More Odoo cons

Pricing and Cost Advice

Information not available

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."

"The solution's licensing costs are low compared to its competitors."

"I would rate this product on pricing as a six. If it is a SaaS solution, it is fixed. It is reasonably expensive."

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"They offer three packages – free, standard, and custom."

"It's expensive, but it has lots of tools available for running the business."

"I would rate the price as a one out of ten, with ten being the most expensive."

More Odoo pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Manufacturing Company

11%

Educational Organization

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Bigin by Zoho CRM?

We can add users and products to the workflows.

See all answers

What needs improvement with Bigin by Zoho CRM?

Zoho CRM needs to incorporate HRM.

See all answers

What is your primary use case for Bigin by Zoho CRM?

Zoho CRM is a flexible solution where we can add pipeline details.

See all answers

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.

See all answers

What needs improvement with Odoo?

I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...

See all answers

Comparisons

HubSpot CRM vs Bigin by Zoho CRM

Compared 40% of the time

More Bigin by Zoho CRM Competitors

SAP S/4HANA vs Odoo

Compared 21% of the time

monday.com vs Odoo

Compared 19% of the time

Epicor ERP vs Odoo

Compared 18% of the time

Microsoft Dynamics 365 Business Central vs Odoo

Compared 7% of the time

Zoho CRM vs Odoo

Compared 2% of the time

More Odoo Competitors

Product Reports

Buyer's Guide

CRM

November 2024

Download Bigin by Zoho CRM product report

Buyer's Guide

Odoo

December 2024

Download Odoo product report

Learn More

Zoho

Odoo

Overview

Bigin by Zoho CRM is a streamlined CRM platform designed to meet the needs of small businesses, offering essential CRM functionalities with ease of use, enabling businesses to efficiently manage customer interactions and sales processes.

It operates as a lightweight CRM focusing on pipeline visibility and data-driven decision-making. Users can track deals, schedule follow-ups, and collaborate across teams, providing a simple yet effective way to enhance customer relationships. Bigin is acclaimed for its balance between robust features and simplicity. While it proves invaluable for small business operations, users indicate that enhancements in customization and scalability could elevate its utility further.

What are the standout features of Bigin by Zoho CRM?

Pipeline Management: Visualize and manage sales pipelines effectively.
Email Integration: Seamlessly integrate and manage email accounts.
Workflow Automation: Automate repetitive tasks to increase efficiency.
Mobile Access: Cloud-based accessibility from mobile devices.
Customizable Fields: Tailor fields to match business requirements.

What benefits or ROI should users expect?

Increased Efficiency: Streamlines sales processes, saving time.
Improved Collaboration: Facilitates better team communication.
Enhanced Decision-Making: Provides insights for informed choices.
Cost-Effectiveness: Affordable for small businesses.

Bigin by Zoho CRM is often used in small and medium enterprises needing straightforward CRM solutions without the complexities of larger systems. Industries such as retail, service-based businesses, and startups find its features particularly useful, helping teams focus on customer engagement and sales growth.

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM. Updated: November 2024.

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