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Bigin by Zoho CRM vs Odoo comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Bigin by Zoho CRM
Ranking in CRM
40th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Odoo
Ranking in CRM
7th
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
ERP (10th)
 

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of Bigin by Zoho CRM is 0.8%, up from 0.2% compared to the previous year. The mindshare of Odoo is 3.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

MR
Oct 24, 2023
A flexible CRM solution that helps to add pipeline details
Zoho CRM is a flexible solution where we can add pipeline details.  We can add users and products to the workflows.  Zoho CRM needs to incorporate HRM.  I have been using the product for a year.  Zoho CRM is stable.  Zoho CRM's deployment is easy. Anyone can do it without learning.  I rate…
NaveedUddin - PeerSpot reviewer
Dec 13, 2023
A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications
We currently lack an ERP system and a customized solution for our company. Our primary requirement is to implement HRMX within the company. As we operate in the services industry, we need customized development to align with our business needs. To address this, we have adopted the corresponding…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can add users and products to the workflows."
"Odoo's setup phase is easy."
"Odoo is a cloud-based SaaS system, which is better than having the program on the desktop."
"We like how the solution is integrated."
"The solution is easy to use."
"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."
"The most valuable feature of Odoo is the fingerprint feature."
"The scalability is very good. There are over 100+ end users in our company."
"It is a scalable solution...The product's initial setup phase was easy."
 

Cons

"Zoho CRM needs to incorporate HRM."
"The performance can be slightly improved for the customization interface."
"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."
"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."
"The solution's reporting could be improved."
"There are features that cannot be opened in the community edition and from a user perspective."
"It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them."
"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."
"Odoo has room for improvement in industry-specific features."
 

Pricing and Cost Advice

Information not available
"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."
"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."
"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."
"They offer three packages – free, standard, and custom."
"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."
"Odoo is cheap compared to competitors."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."
"Odoo is an open-source tool. I don't have to pay for it."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Manufacturing Company
11%
Educational Organization
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Bigin by Zoho CRM?
We can add users and products to the workflows.
What is your primary use case for Bigin by Zoho CRM?
Zoho CRM is a flexible solution where we can add pipeline details.
What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
It's expensive, but it has lots of tools available for running the business. I would rate the pricing a seven out of ten, with one being cheap and ten being too expensive.
What needs improvement with Odoo?
For the drawbacks, we would need specialized people to work on Odoo. It's not only about customization, we need specialized people to make changes.
 

Comparisons

 

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Overview

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