Bigin by Zoho CRM vs Odoo comparison

Zoho and Odoo are both solutions in the CRM category. Zoho is ranked #38 with an average rating of 8.0, while Odoo is ranked #7 with an average rating of 8.1. Zoho holds a 0.9% mindshare in CRM, compared to Odoo’s 4.1% mindshare. Additionally, 100% of Zoho users are willing to recommend the solution, compared to 96% of Odoo users who would recommend it.

Bigin by Zoho CRM

Read 1 Bigin by Zoho CRM review

195 Views
173 Comparison Views

100% willing to recommend

Odoo

Read 34 Odoo reviews

1,003 Views
812 Comparison Views

96% willing to recommend

Bigin by Zoho CRM

Odoo

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Bigin by Zoho CRM and Odoo based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM.

To learn more, read our detailed CRM Report (Updated: January 2025).

Buyer's Guide

CRM

January 2025

Download the complete report

Helped 831,683 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bigin by Zoho CRM

Ranking in CRM

38th

Average Rating

8.0

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Odoo

Ranking in CRM

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (10th)

Mindshare comparison

As of January 2025, in the CRM category, the mindshare of Bigin by Zoho CRM is 0.9%, up from 0.3% compared to the previous year. The mindshare of Odoo is 4.1%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Mohd Raza Raza

Account Executive at Savex Technologies Pvt Ltd

A flexible CRM solution that helps to add pipeline details

Zoho CRM is a flexible solution where we can add pipeline details. We can add users and products to the workflows. Zoho CRM needs to incorporate HRM. I have been using the product for a year. Zoho CRM is stable. Zoho CRM's deployment is easy. Anyone can do it without learning. I rate…

Read full review

NaveedUddin

Head / Senior Manger IT at Fotco

A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications

Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can add users and products to the workflows."

"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."

"It is a stable platform."

"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."

"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."

"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."

"The solution is easy to use."

"Odoo's setup phase is easy."

"We like how the solution is integrated."

More Odoo pros

Cons

"Zoho CRM needs to incorporate HRM."

"The range of choices and functionalities has space for enhancement."

"The sales model is not the best, and it lacks certain features."

"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."

"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."

"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."

"They could add more features and details regarding the business details and some extra modules for business features."

"The most valuable feature of Odoo is the fingerprint feature."

"It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities."

More Odoo cons

Pricing and Cost Advice

Information not available

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."

"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."

"Odoo is an open-source tool. I don't have to pay for it."

"Odoo is cheap compared to competitors."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."

"The cost is expensive but cheaper than some other competitors."

More Odoo pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which CRM solutions are best for your needs.

See recommendations

831,683 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Manufacturing Company

11%

Educational Organization

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Bigin by Zoho CRM?

We can add users and products to the workflows.

See all answers

What needs improvement with Bigin by Zoho CRM?

Zoho CRM needs to incorporate HRM.

See all answers

What is your primary use case for Bigin by Zoho CRM?

Zoho CRM is a flexible solution where we can add pipeline details.

See all answers

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.

See all answers

What needs improvement with Odoo?

I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...

See all answers

Comparisons

HubSpot CRM vs Bigin by Zoho CRM

Compared 39% of the time

More Bigin by Zoho CRM Competitors

monday.com vs Odoo

Compared 20% of the time

SAP S/4HANA vs Odoo

Compared 20% of the time

Epicor ERP vs Odoo

Compared 19% of the time

Microsoft Dynamics 365 Business Central vs Odoo

Compared 6% of the time

Zoho CRM vs Odoo

Compared 2% of the time

More Odoo Competitors

Product Reports

Buyer's Guide

CRM

January 2025

Download Bigin by Zoho CRM product report

Buyer's Guide

Odoo

January 2025

Download Odoo product report

Overview

Bigin by Zoho CRM is a streamlined CRM platform designed to meet the needs of small businesses, offering essential CRM functionalities with ease of use, enabling businesses to efficiently manage customer interactions and sales processes.

It operates as a lightweight CRM focusing on pipeline visibility and data-driven decision-making. Users can track deals, schedule follow-ups, and collaborate across teams, providing a simple yet effective way to enhance customer relationships. Bigin is acclaimed for its balance between robust features and simplicity. While it proves invaluable for small business operations, users indicate that enhancements in customization and scalability could elevate its utility further.

What are the standout features of Bigin by Zoho CRM?

Pipeline Management: Visualize and manage sales pipelines effectively.
Email Integration: Seamlessly integrate and manage email accounts.
Workflow Automation: Automate repetitive tasks to increase efficiency.
Mobile Access: Cloud-based accessibility from mobile devices.
Customizable Fields: Tailor fields to match business requirements.

What benefits or ROI should users expect?

Increased Efficiency: Streamlines sales processes, saving time.
Improved Collaboration: Facilitates better team communication.
Enhanced Decision-Making: Provides insights for informed choices.
Cost-Effectiveness: Affordable for small businesses.

Bigin by Zoho CRM is often used in small and medium enterprises needing straightforward CRM solutions without the complexities of larger systems. Industries such as retail, service-based businesses, and startups find its features particularly useful, helping teams focus on customer engagement and sales growth.

Zoho

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM. Updated: January 2025.

DOWNLOAD NOW

831,683 professionals have used our research since 2012.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.