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Bigin by Zoho CRM vs Odoo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bigin by Zoho CRM
Ranking in CRM
38th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Odoo
Ranking in CRM
7th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
35
Ranking in other categories
ERP (10th)
 

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of Bigin by Zoho CRM is 0.9%, up from 0.5% compared to the previous year. The mindshare of Odoo is 4.8%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

MR
A flexible CRM solution that helps to add pipeline details
Zoho CRM is a flexible solution where we can add pipeline details.  We can add users and products to the workflows.  Zoho CRM needs to incorporate HRM.  I have been using the product for a year.  Zoho CRM is stable.  Zoho CRM's deployment is easy. Anyone can do it without learning.  I rate…
ThomasPetrou - PeerSpot reviewer
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can add users and products to the workflows."
"I rate Bigin by Zoho CRM nine out of ten."
"The most valuable feature of Odoo is the fingerprint feature."
"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"The feature allows customization as we wish."
"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."
"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."
"I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way."
"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."
 

Cons

"The user interface is too modular and fragmented, posing challenges. The UI could be much better by the year 2025."
"Zoho CRM needs to incorporate HRM."
"The solution's reporting could be improved."
"The reporting and the interface could definitely be better."
"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."
"The customization and technical support are not great."
"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."
"Odoo has room for improvement in industry-specific features."
"Odoo could be better integrated with our warehouse management system."
"Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics."
 

Pricing and Cost Advice

Information not available
"Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."
"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."
"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."
"Odoo is cheap compared to competitors."
"It's expensive, but it has lots of tools available for running the business."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."
"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."
"Odoo is an open-source tool. I don't have to pay for it."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Manufacturing Company
12%
Comms Service Provider
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Bigin by Zoho CRM?
We can add users and products to the workflows.
What is your primary use case for Bigin by Zoho CRM?
Zoho CRM is a flexible solution where we can add pipeline details.
What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
 

Comparisons

 

Overview

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