Bigin by Zoho CRM vs HubSpot CRM comparison

Zoho and HubSpot are both solutions in the CRM category. Zoho is ranked #40 with an average rating of 8.0, while HubSpot is ranked #7 with an average rating of 8.1. Zoho holds a 0.7% mindshare in CRM, compared to HubSpot’s 1.9% mindshare. Additionally, 100% of Zoho users are willing to recommend the solution, compared to 97% of HubSpot users who would recommend it.

Bigin by Zoho CRM

Read 1 Bigin by Zoho CRM review

139 Views
123 Comparison Views

100% willing to recommend

HubSpot CRM

Read 41 HubSpot CRM reviews

1,010 Views
640 Comparison Views

97% willing to recommend

Bigin by Zoho CRM

HubSpot CRM

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Executive Summary

We performed a comparison between Bigin by Zoho CRM and HubSpot CRM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, monday.com and others in CRM.

To learn more, read our detailed CRM Report (Updated: September 2024).

Buyer's Guide

CRM

September 2024

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Helped 801,634 peers since 2012

Categories and Ranking

Bigin by Zoho CRM

Ranking in CRM

40th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

HubSpot CRM

Ranking in CRM

7th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2024, in the CRM category, the mindshare of Bigin by Zoho CRM is 0.7%, up from 0.1% compared to the previous year. The mindshare of HubSpot CRM is 1.9%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Mohd Raza Raza

Account Executive at Savex Technologies Pvt Ltd

Oct 24, 2023

A flexible CRM solution that helps to add pipeline details

Zoho CRM is a flexible solution where we can add pipeline details. We can add users and products to the workflows. Zoho CRM needs to incorporate HRM. I have been using the product for a year. Zoho CRM is stable. Zoho CRM's deployment is easy. Anyone can do it without learning. I rate…

Read full review

Chinmay S.

Marketing Manager at DNIF

Sep 30, 2022

User Friendly CRM

We use HubSpot for marketing and sales purposes. We use it to create blog posts, and our website is also hosted on HubSpot. We monitor website traffic and can see how much traffic is generated through social media. We also run different email campaigns and utilize the newsletter functions as well…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can add users and products to the workflows."

"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."

"It's fairly simple to use. For configuration, it provides quite a bit of information to the salespeople at the fingertips."

"It was quite stable. I didn't notice any specific issues or downtime"

"The tool is user-friendly."

"The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list."

"I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use."

"The solution is easy to use and easy to implement."

"The product is user-friendly for sales personnel and other salespeople."

More HubSpot CRM pros

Cons

"Zoho CRM needs to incorporate HRM."

"This solution could be easier to use. You really have to be hands on in the beginning as its an in depth solution. It takes some time to learn how it works before you can start using it."

"From the perspective of continuous improvements needed in the product, I would want the tool to be able to pull out more information about clients."

"All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution."

"The solution's email capabilities could be improved."

"There is a limitation with the integration with other tools or workflows."

"This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules."

"The only challenge with the solution is that it captures data in a raw manner, so organizing that information is still left to the administrator or the user, and they need to organize it into structured fields."

"The initial setup could be faster as it currently takes a lot of time."

More HubSpot CRM cons

Pricing and Cost Advice

Information not available

"The cost of HubSpot CRM is less than the cost of Freshsales."

"I do not recall the particulars of the licensing fees."

"The pricing for this solution is user based. We're paying $39 to $45 per user."

"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."

"The price of the solution could improve because it is expensive."

"The price of HubSpot CRM is expensive."

"There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."

"The pricing is in a midrange if you line up the marketing tools."

More HubSpot CRM pricing and cost advice

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801,634 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

21%

Government

Financial Services Firm

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Bigin by Zoho CRM?

We can add users and products to the workflows.

See all answers

What needs improvement with Bigin by Zoho CRM?

Zoho CRM needs to incorporate HRM.

See all answers

What is your primary use case for Bigin by Zoho CRM?

Zoho CRM is a flexible solution where we can add pipeline details.

See all answers

What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly.

See all answers

What is your primary use case for HubSpot CRM?

I am a commercial person who requires meetings with customers to get reports for sales funnel analysis.

See all answers

Comparisons

Odoo vs Bigin by Zoho CRM

Compared 100% of the time

More Bigin by Zoho CRM Competitors

Attio vs HubSpot CRM

Compared 53% of the time

Odoo vs HubSpot CRM

Compared 47% of the time

More HubSpot CRM Competitors

Product Reports

Buyer's Guide

CRM

September 2024

Download Bigin by Zoho CRM product report

Buyer's Guide

HubSpot CRM

September 2024

Download HubSpot CRM product report

Learn More

Zoho

HubSpot

Overview

Sales deals, support tickets, customer onboarding, order delivery, customer testimonials, contracts, and everything in between—Bigin is all you need to streamline your customer operations in one platform. Get started in under 30 minutes.

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

Sample Customers

Information Not Available

digimind, easyrecrue, software2, subaru, suzuki

Find out what your peers are saying about Microsoft, Salesforce, monday.com and others in CRM. Updated: September 2024.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.