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Bigin by Zoho CRM vs HubSpot CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bigin by Zoho CRM
Ranking in CRM
38th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
HubSpot CRM
Ranking in CRM
7th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the CRM category, the mindshare of Bigin by Zoho CRM is 0.9%, up from 0.3% compared to the previous year. The mindshare of HubSpot CRM is 1.9%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

MR
A flexible CRM solution that helps to add pipeline details
Zoho CRM is a flexible solution where we can add pipeline details.  We can add users and products to the workflows.  Zoho CRM needs to incorporate HRM.  I have been using the product for a year.  Zoho CRM is stable.  Zoho CRM's deployment is easy. Anyone can do it without learning.  I rate…
Charles Dickens - PeerSpot reviewer
Effortlessly manage relationships with seamless contact data integration
The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can add users and products to the workflows."
"When we cannot dedicate a lot of time to each of these, in terms of research and support, it helps us automate some small things and provides opportunities."
"The most valuable feature is their marketing automation service and sales lead management."
"We get a good overview of where everything is in the pipeline."
"The setup is very easy."
"The most valuable feature of HubSpot CRM is the forms."
"The feature that I find valuable is the customer 360-degree view and the marketing automation."
"The ease of having everything in one place is valuable."
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
 

Cons

"Zoho CRM needs to incorporate HRM."
"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons."
"There is room for improvement in pricing. The pricing strategy that they have is way too clever."
"HubSpot CRM is easy to use compared to others solutions and anyone can use it. However, for enterprise companies, I would recommend Salesforce because it has established partners, can be more reliable, has more features, and has a more powerful integration with ERP modules which is important for enterprise companies. For multi-locations and multinational companies, Salesforce is one of the best."
"The pricing could improve."
"The solution's email capabilities could be improved."
"In HubSpot CRM there are many subscription models. Some things are limited compared to the subscription models. For example, I cannot track all the tasks that I have in CRM at once. I need to click on the specific deal to see what the task is. This could improve in the future."
"There is a limitation with the integration with other tools or workflows."
"There is no option to remove duplicate constant contacts."
 

Pricing and Cost Advice

Information not available
"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."
"The cost of HubSpot CRM is less than the cost of Freshsales."
"If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly."
"The pricing is reasonable."
"We use a paid version of Hubspot and we have an annual license."
"We are using HubSpot CRM’s free version."
"There is a cost for the solution. However, I am not aware of the price."
"The pricing for this solution is user based. We're paying $39 to $45 per user."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Government
12%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Bigin by Zoho CRM?
We can add users and products to the workflows.
What is your primary use case for Bigin by Zoho CRM?
Zoho CRM is a flexible solution where we can add pipeline details.
What do you like most about HubSpot CRM?
The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.
What is your experience regarding pricing and costs for HubSpot CRM?
The cost is about the same price, currently charged monthly.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
digimind, easyrecrue, software2, subaru, suzuki
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