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Bigin by Zoho CRM vs HubSpot CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bigin by Zoho CRM
Ranking in CRM
38th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
HubSpot CRM
Ranking in CRM
7th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the CRM category, the mindshare of Bigin by Zoho CRM is 0.9%, up from 0.3% compared to the previous year. The mindshare of HubSpot CRM is 1.9%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

MR
A flexible CRM solution that helps to add pipeline details
Zoho CRM is a flexible solution where we can add pipeline details.  We can add users and products to the workflows.  Zoho CRM needs to incorporate HRM.  I have been using the product for a year.  Zoho CRM is stable.  Zoho CRM's deployment is easy. Anyone can do it without learning.  I rate…
Charles Dickens - PeerSpot reviewer
Effortlessly manage relationships with seamless contact data integration
The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can add users and products to the workflows."
"The product is user-friendly for sales personnel and other salespeople."
"I am working in a small company. We have a sales teams that consist of 10 people. HubSpot CRM is scalable and easy to use."
"HubSpot is one of the best tools that is free, helping me start quickly."
"It was quite stable. I didn't notice any specific issues or downtime"
"It's fairly simple to use. For configuration, it provides quite a bit of information to the salespeople at the fingertips."
"It's highly reliable, and the flexibility it offers is noteworthy."
"The initial setup process is straightforward."
"The feature that I find valuable is the customer 360-degree view and the marketing automation."
 

Cons

"Zoho CRM needs to incorporate HRM."
"Sometimes, the usability is not intuitive. There is a lot of work required to set it up the way I like."
"They are trying to make it better by adding agent.ai to HubSpot, however, it's in a very early stage."
"Certain stability issues could be automatically addressed through automation measures that would ensure absolute stability."
"I believe that the navigation for sales representatives is not very good, and the tool needs improvement since it has become a mess with too much information to manage."
"The mobile application for HubSpot CRM could improve. There are a lot of weaknesses and limitations. Salesforce.com's mobile application is much better."
"This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules."
"HubSpot CRM should include better scanning of business cards and getting content in."
"When the system fails to load data, the error messages are not user-friendly and can be confusing."
 

Pricing and Cost Advice

Information not available
"The price of HubSpot CRM is expensive."
"The cost of HubSpot CRM is less than the cost of Freshsales."
"We use a paid version of Hubspot and we have an annual license."
"The pricing is reasonable."
"The pricing for this solution is user based. We're paying $39 to $45 per user."
"The price of the solution could improve because it is expensive."
"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."
"There is a cost for the solution. However, I am not aware of the price."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Government
12%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Bigin by Zoho CRM?
We can add users and products to the workflows.
What is your primary use case for Bigin by Zoho CRM?
Zoho CRM is a flexible solution where we can add pipeline details.
What do you like most about HubSpot CRM?
The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.
What is your experience regarding pricing and costs for HubSpot CRM?
The cost is about the same price, currently charged monthly.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
digimind, easyrecrue, software2, subaru, suzuki
Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM. Updated: January 2025.
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