Acumatica vs HubSpot CRM comparison

The compared Acumatica and HubSpot solutions aren't in the same category. Acumatica is ranked #7 in CE , with an average rating of 8.0, and holds a 1.9% mindshare in the category. HubSpot is ranked #8 in CRM , with an average rating of 8.1, and holds a 1.7% mindshare. Additionally, 66% of Acumatica users are willing to recommend the solution, compared to 97% of HubSpot users who would recommend it.

Acumatica

Read 3 Acumatica reviews

646 Views
270 Comparison Views

66% willing to recommend

HubSpot CRM

Read 42 HubSpot CRM reviews

909 Views
601 Comparison Views

97% willing to recommend

Acumatica

HubSpot CRM

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Executive Summary

We performed a comparison between Acumatica and HubSpot CRM based on real PeerSpot user reviews.

Find out in this report how the two Cloud ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Acumatica vs. HubSpot CRM Report (Updated: September 2024).

Buyer's Guide

Acumatica vs. HubSpot CRM

September 2024

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Categories and Ranking

Acumatica

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud ERP (7th)

HubSpot CRM

Average Rating

8.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

CRM (8th)

Mindshare comparison

Acumatica and HubSpot CRM aren’t in the same category and serve different purposes. Acumatica is designed for Cloud ERP and holds a mindshare of 1.9%, down 6.0% compared to last year.
HubSpot CRM, on the other hand, focuses on CRM, holds 1.7% mindshare, down 2.2% since last year.

Cloud ERP

CRM

Q&A Highlights

Chuck Peterson

Chief Executive Officer at West Coast Corp

Aug 18, 2023

Which solution do you prefer: Acumatica or HubSpot CRM?

Choosing between Acumatica and Hubspot CRM depends on your organization's requirements or needs. If you are a mid-market or enterprise organization that needs a comprehensive CRM solution with a wide range of features, Acumatica could be a good choice. If you are an SMB looking for an affordable and easy-to-use CRM solution, HubSpot CRM may be worth considering. Here are some of the pros and cons of Acumatica and Hubspot CRM: Acumatica Pros: Wide range of features Scalable Integrates with other systems Strong security Cons: More expensive More complex to use HubSpot CRM Pros: Affordable Easy to use Good marketing automation features Strong integration with other HubSpot products Cons: A more limited set of features Not as scalable as Acumatica Not as strong security

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Featured Reviews

Steven-Parker

CEO at Cottingham Ltd

Focused on inventory and accounting production; valuable inventory control and sales recording

The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…

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VikasAgarwal

Founder & CTO at Naks Digital Consulting

Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation

It's good. We haven't had to escalate issues to them often. They have a support team and a community forum where you can ask questions or find answers. The community is great – we've almost always found answers to our questions there, especially regarding the API. We got in touch with customer service and support once or twice. Once was when they were deprecating a feature by a certain date, and we needed to extend the timeline for us because we couldn't meet that deadline. They were very accommodating and readily extended it for us by a couple of months. And another time, there was some technical question. And they were fine. They did help. It was okay.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution supports multiple branches."

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."

"The initial setup process is straightforward."

"Hubspot CRM also lets you make calls and send emails directly."

"We can track clients through the system, which is a great feature. It supports cross-functional teams."

"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."

"When we cannot dedicate a lot of time to each of these, in terms of research and support, it helps us automate some small things and provides opportunities."

"The ability to track revenue and complete forecasting has been the most valuable feature."

"The solution is easy to use and easy to implement."

"The product is user-friendly for sales personnel and other salespeople."

More HubSpot CRM pros

Cons

"The solution doesn't have features to break down the structure for multiple people in the project."

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."

"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."

"We found that automated emails were challenging to manage in the tool. While the feature allows you to create dynamic email templates, it was difficult to tweak and fetch data associated with different objects, such as contacts and custom objects."

"HubSpot CRM could improve by reducing the price."

"The solution's email capabilities could be improved."

"Right now, HubSpot CRM fills my needs. The solution is good for marketing, and you can schedule when you want your ads and your emails to be sent out to your clients. You can track your client pipeline, you can see who viewed your messages and who hasn't, etc. I feel that HubSpot CRM is adequate for my need, but if the solution has the functionality of not needing to input your password every single time you log into the platform, then that would make it better. If that could be incorporated into the new version of HubSpot CRM, then the solution would go a long way."

"I believe that the navigation for sales representatives is not very good, and the tool needs improvement since it has become a mess with too much information to manage."

"I cannot upload a long recorded Zoom conversation to HubSpot."

"Invoices were the thing we were thinking should be part of the solution, and that's been added now."

"The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature."

More HubSpot CRM cons

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."

"The cost of HubSpot CRM is less than the cost of Freshsales."

"We are using HubSpot CRM’s free version."

"The pricing is in a midrange if you line up the marketing tools."

"There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."

"The pricing for this solution is user based. We're paying $39 to $45 per user."

"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."

"I do not recall the particulars of the licensing fees."

"We use a paid version of Hubspot and we have an annual license."

More HubSpot CRM pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Wholesaler/Distributor

10%

Construction Company

10%

Manufacturing Company

Computer Software Company

21%

Government

11%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Acumatica?

This solution supports multiple branches.

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What is your experience regarding pricing and costs for Acumatica?

I would advise other users that before they purchase this solution, they need to understand their requirements and needs. I would rate Acumatica's value for its price, a four out of five (with one ...

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What needs improvement with Acumatica?

When I logged into project accounting, I found that the solution didn't have features to break down the structure for multiple people in the project. I think it's hard for the construction companie...

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What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

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What is your experience regarding pricing and costs for HubSpot CRM?

If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly.

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What is your primary use case for HubSpot CRM?

I am a commercial person who requires meetings with customers to get reports for sales funnel analysis.

See all answers

Comparisons

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Product Reports

Buyer's Guide

Cloud ERP

October 2024

Download Acumatica product report

Buyer's Guide

HubSpot CRM

November 2024

Download HubSpot CRM product report

Learn More

Acumatica

HubSpot

Overview

Acumatica is the world’s fastest-growing provider of cloud business management software, with the industry’s highest customer satisfaction rating. And that’s not a coincidence. We offer a unified, modern business management platform designed to help today’s small and medium-sized businesses connect every facet of their operations. With Acumatica, the information you need to make critical decisions is right at your fingertips, wherever you are. Our technology and licensing are designed to be flexible and growth-friendly—adapting gracefully to the changing needs of growing businesses and freeing you up to focus on delighting more customers.

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee

digimind, easyrecrue, software2, subaru, suzuki

Buyer's Guide

Acumatica vs. HubSpot CRM

September 2024

Free Report: Acumatica vs. HubSpot CRM

Find out what your peers are saying about Acumatica vs. HubSpot CRM and other solutions. Updated: September 2024.

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