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Acumatica vs HubSpot CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acumatica
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Cloud ERP (7th)
HubSpot CRM
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
CRM (6th)
 

Mindshare comparison

Acumatica and HubSpot CRM aren’t in the same category and serve different purposes. Acumatica is designed for Cloud ERP and holds a mindshare of 3.7%, up 3.7% compared to last year.
HubSpot CRM, on the other hand, focuses on CRM, holds 2.2% mindshare, up 2.1% since last year.
Cloud ERP
CRM
 

Q&A Highlights

CP
Aug 18, 2023
 

Featured Reviews

Steven-Parker - PeerSpot reviewer
Focused on inventory and accounting production; valuable inventory control and sales recording
The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…
Charles Dickens - PeerSpot reviewer
Effortlessly manage relationships with seamless contact data integration
The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution supports multiple branches."
"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"The most valuable feature is their marketing automation service and sales lead management."
"It's fairly simple to use. For configuration, it provides quite a bit of information to the salespeople at the fingertips."
"Easy to use and easy to setup CRM software, with good stability and scalability."
"It has nice features and matches our pipeline. Even in the free version, all of the features are available."
"The automations that HubSpot provides, such as creating sequences and the playbooks they have, are valuable."
"It was quite stable. I didn't notice any specific issues or downtime"
"HubSpot CRM has the most reliable and user-friendly options."
"The most valuable feature of HubSpot CRM is the forms."
 

Cons

"The solution doesn't have features to break down the structure for multiple people in the project."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"HubSpot CRM could be flexible and customizable."
"HubSpot CRM could improve by reducing the price."
"We wanted to discover a list of clients that spend an average amount with us, and we just don't have that answer at this time. There just aren't enough answers being provided for the questions we have, and that's a real downside."
"It will make it easier for us to automate if HubSpot would put in a little bit of work on the properties."
"HubSpot CRM could improve by combining additional functions within the organization, such as operations because it's heavily focused on sales and marketing. This makes sense since that is what it is for, but if had integrations with other solutions or additional dashboards that would be good."
"An area to be improved in HubSpot CRM is its customization capabilities."
"Invoices were the thing we were thinking should be part of the solution, and that's been added now."
"From the perspective of continuous improvements needed in the product, I would want the tool to be able to pull out more information about clients."
 

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."
"The pricing is in a midrange if you line up the marketing tools."
"HubSpot CRM is affordable."
"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."
"It's in the upper range. If 10 represents the most expensive, I'd rate it a 7 out of 10. Its price also depends on the size of your team."
"The cost of HubSpot CRM is less than the cost of Freshsales."
"The pricing for this solution is user based. We're paying $39 to $45 per user."
"The price of the solution could improve because it is expensive."
"The price of HubSpot CRM is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Wholesaler/Distributor
10%
Construction Company
10%
Manufacturing Company
8%
Computer Software Company
18%
Government
12%
Comms Service Provider
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Acumatica?
This solution supports multiple branches.
What needs improvement with Acumatica?
When I logged into project accounting, I found that the solution didn't have features to break down the structure for multiple people in the project. I think it's hard for the construction companie...
What is your primary use case for Acumatica?
The user interface has many features like Multi-company and Multi-Currency. In the costing method, the warehouse is a critical port; you cannot find it in any other software, so it's helpful.
What do you like most about HubSpot CRM?
The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.
What is your experience regarding pricing and costs for HubSpot CRM?
The cost is about the same price, currently charged monthly.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
digimind, easyrecrue, software2, subaru, suzuki
Find out what your peers are saying about Acumatica vs. HubSpot CRM and other solutions. Updated: September 2024.
845,040 professionals have used our research since 2012.