Acumatica vs HubSpot CRM comparison

The compared Acumatica and HubSpot solutions aren't in the same category. Acumatica is ranked #7 in CE , with an average rating of 10.0, and holds a 2.3% mindshare in the category. HubSpot is ranked #8 in CRM , with an average rating of 8.2, and holds a 1.8% mindshare. Additionally, 66% of Acumatica users are willing to recommend the solution, compared to 97% of HubSpot users who would recommend it.

Acumatica

Read 3 Acumatica reviews

562 Views
232 Comparison Views

66% willing to recommend

HubSpot CRM

Read 46 HubSpot CRM reviews

875 Views
598 Comparison Views

97% willing to recommend

Acumatica

HubSpot CRM

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Executive Summary

We performed a comparison between Acumatica and HubSpot CRM based on real PeerSpot user reviews.

Find out in this report how the two Cloud ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Acumatica vs. HubSpot CRM Report (Updated: September 2024).

Buyer's Guide

Acumatica vs. HubSpot CRM

September 2024

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acumatica

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud ERP (7th)

HubSpot CRM

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

CRM (8th)

Mindshare comparison

Acumatica and HubSpot CRM aren’t in the same category and serve different purposes. Acumatica is designed for Cloud ERP and holds a mindshare of 2.3%, down 4.8% compared to last year.
HubSpot CRM, on the other hand, focuses on CRM, holds 1.8% mindshare, down 2.2% since last year.

Cloud ERP

CRM

Q&A Highlights

Chuck Peterson

Chief Executive Officer at West Coast Corp

Aug 18, 2023

Which solution do you prefer: Acumatica or HubSpot CRM?

Choosing between Acumatica and Hubspot CRM depends on your organization's requirements or needs. If you are a mid-market or enterprise organization that needs a comprehensive CRM solution with a wide range of features, Acumatica could be a good choice. If you are an SMB looking for an affordable and easy-to-use CRM solution, HubSpot CRM may be worth considering. Here are some of the pros and cons of Acumatica and Hubspot CRM: Acumatica Pros: Wide range of features Scalable Integrates with other systems Strong security Cons: More expensive More complex to use HubSpot CRM Pros: Affordable Easy to use Good marketing automation features Strong integration with other HubSpot products Cons: A more limited set of features Not as scalable as Acumatica Not as strong security

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Featured Reviews

Steven-Parker

CEO at Cottingham Ltd

Focused on inventory and accounting production; valuable inventory control and sales recording

The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…

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Charles Dickens

President at iCIO, Inc

Effortlessly manage relationships with seamless contact data integration

The primary area to improve is creating deployable packages. When I buy into HubSpot, I have a list of checks, however, I am left to figure out how to use it. I start with a budget, and it's just a persistent sales demand. HubSpot should establish some pre-deployable packages that, when contracted, offer basic functionality. It is important to be clear about what it doesn't provide or what else is needed. I can outfit myself with my own tools or other options as I evaluate the board. They are building businesses for themselves. However, there's always a limiting function encountered. Understanding limitations upon entry would be beneficial so I don't constantly stumble upon unknown constraints. A package covering everything in a particular area without requiring the entire purchase would be excellent.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."

"This solution supports multiple branches."

"HubSpot's customer service is excellent and fast."

"The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements."

"The most valuable feature for me is when I encounter a company or a person, I can drop in their URL, and it pre-populates various details like address information and other contacts they might have."

"The feature that I find valuable is the customer 360-degree view and the marketing automation."

"The reporting is very flexible."

"The most valuable feature of HubSpot CRM is the sequences of sales automation. It allows you to set up a bunch of leads into a sequence, and it automatically generates emails that you can customize on the fly. For example, here's the phone call in the morning, the phone call in the afternoon, the email you sent, and the link to the message you sent."

"The solution is easy to use and easy to implement."

"It's very easy to use and configure HubSpot CRM."

More HubSpot CRM pros

Cons

"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."

"The solution doesn't have features to break down the structure for multiple people in the project."

"From the perspective of continuous improvements needed in the product, I would want the tool to be able to pull out more information about clients."

"Right now, HubSpot CRM fills my needs. The solution is good for marketing, and you can schedule when you want your ads and your emails to be sent out to your clients. You can track your client pipeline, you can see who viewed your messages and who hasn't, etc. I feel that HubSpot CRM is adequate for my need, but if the solution has the functionality of not needing to input your password every single time you log into the platform, then that would make it better. If that could be incorporated into the new version of HubSpot CRM, then the solution would go a long way."

"I cannot upload a long recorded Zoom conversation to HubSpot."

"A better CRM can be achieved by providing more customization features."

"There is a limitation with the integration with other tools or workflows."

"The only thing that was tough was that the functionality was very dependent on the licensing level. So there were many things I wanted to do, but then I'd have to add on different licenses or purchase different add-ons."

"Sometimes, the usability is not intuitive. There is a lot of work required to set it up the way I like."

"They need better UX or templates to change the mood or the look and feel."

More HubSpot CRM cons

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."

"The cost of HubSpot CRM is less than the cost of Freshsales."

"The price of the solution could improve because it is expensive."

"There is a cost for the solution. However, I am not aware of the price."

"There are a few licensing payment models, such as annual or monthly. The solution is modular, which means that if you need a specific capability or function within the organization, you can purchase it specifically and you don't have to purchase something that is only utilized by 20 percent of the organization."

"The price of HubSpot CRM is expensive."

"I do not recall the particulars of the licensing fees."

"HubSpot CRM has a free version, which is why small companies prefer it. The paid version of this software needs to be priced better."

"We use a paid version of Hubspot and we have an annual license."

More HubSpot CRM pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Wholesaler/Distributor

11%

Construction Company

Manufacturing Company

Computer Software Company

20%

Government

12%

Comms Service Provider

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Acumatica?

This solution supports multiple branches.

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What needs improvement with Acumatica?

When I logged into project accounting, I found that the solution didn't have features to break down the structure for multiple people in the project. I think it's hard for the construction companie...

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What is your primary use case for Acumatica?

The user interface has many features like Multi-company and Multi-Currency. In the costing method, the warehouse is a critical port; you cannot find it in any other software, so it's helpful.

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What do you like most about HubSpot CRM?

The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.

See all answers

What is your experience regarding pricing and costs for HubSpot CRM?

If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly.

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What is your primary use case for HubSpot CRM?

I use HubSpot to manage leads and campaigns to attract leads, contact leads, and facilitate the first part of the sales process, such as attracting potential clients and scheduling the first meetin...

See all answers

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Product Reports

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December 2024

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HubSpot CRM

January 2025

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Acumatica

HubSpot

Overview

Acumatica is the world’s fastest-growing provider of cloud business management software, with the industry’s highest customer satisfaction rating. And that’s not a coincidence. We offer a unified, modern business management platform designed to help today’s small and medium-sized businesses connect every facet of their operations. With Acumatica, the information you need to make critical decisions is right at your fingertips, wherever you are. Our technology and licensing are designed to be flexible and growth-friendly—adapting gracefully to the changing needs of growing businesses and freeing you up to focus on delighting more customers.

HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.

With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.

Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee

digimind, easyrecrue, software2, subaru, suzuki

Buyer's Guide

Acumatica vs. HubSpot CRM

September 2024

Free Report: Acumatica vs. HubSpot CRM

Find out what your peers are saying about Acumatica vs. HubSpot CRM and other solutions. Updated: September 2024.

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