Try our new research platform with insights from 80,000+ expert users

Odoo vs SuiteCRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Odoo
Ranking in CRM
6th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
35
Ranking in other categories
ERP (10th)
SuiteCRM
Ranking in CRM
42nd
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the CRM category, the mindshare of Odoo is 4.5%, up from 1.8% compared to the previous year. The mindshare of SuiteCRM is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

ThomasPetrou - PeerSpot reviewer
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.
JV
Provides valuable reporting tools, but the user interfaces could be simplified
I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified.  I have been using SuiteCRM for five…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Odoo is the integration it provides and the many modules available."
"All modules in Odoo are integrated together, providing seamless transitions across various functionalities."
"Odoo is highly scalable."
"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."
"Odoo is a cloud-based SaaS system, which is better than having the program on the desktop."
"It's convenient that we have an all-in-one holistic solution."
"It allows us to organize and improve portfolio management."
"We like how the solution is integrated."
"The product's most valuable feature is the ease of obtaining information to make decisions."
 

Cons

"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."
"The tool needs to improve its scalability."
"Odoo’s asset management, supply chain, and advanced manufacturing should be improved."
"The range of choices and functionalities has space for enhancement."
"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."
"The user interface is not the best."
"The price of the solution could be reduced to improve the overall offering."
"They could thoroughly study the market dynamics of different regions and connecting areas."
"The platform's user interfaces could be simplified."
 

Pricing and Cost Advice

"The cost is expensive but cheaper than some other competitors."
"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."
"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."
"Odoo is cheap compared to competitors."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."
"It's expensive, but it has lots of tools available for running the business."
"Odoo is an open-source tool. I don't have to pay for it."
"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."
"The product's initial price is quite low, around $100 for a fixed deployment."
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
842,296 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
12%
Comms Service Provider
8%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Odoo?
The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...
What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
What is your experience regarding pricing and costs for SuiteCRM?
The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.
What needs improvement with SuiteCRM?
The platform's user interfaces could be simplified.
What is your primary use case for SuiteCRM?
I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.
 

Comparisons

No data available
 

Overview

Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM. Updated: February 2025.
842,296 professionals have used our research since 2012.