Odoo vs SuiteCRM comparison

Odoo and SalesAgility are both solutions in the CRM category. Odoo is ranked #7 with an average rating of 8.1, while SalesAgility is ranked #43 with an average rating of 7.0. Odoo holds a 4.1% mindshare in CRM, compared to SalesAgility’s 0.4% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 100% of SalesAgility users who would recommend it.

Odoo

Read 34 Odoo reviews

1,003 Views
812 Comparison Views

96% willing to recommend

SuiteCRM

Read 1 SuiteCRM review

93 Views
60 Comparison Views

100% willing to recommend

Odoo

SuiteCRM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Odoo and SuiteCRM based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM.

To learn more, read our detailed CRM Report (Updated: January 2025).

Buyer's Guide

CRM

January 2025

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Helped 831,071 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Odoo

Ranking in CRM

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (10th)

SuiteCRM

Ranking in CRM

43rd

Average Rating

7.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the CRM category, the mindshare of Odoo is 4.1%, up from 1.4% compared to the previous year. The mindshare of SuiteCRM is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

NaveedUddin

Head / Senior Manger IT at Fotco

A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications

Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.

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JorgeValenzuela

Owner at CPSTECH

Provides valuable reporting tools, but the user interfaces could be simplified

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting The product's most valuable feature is the ease of obtaining information to make decisions. The platform's user interfaces could be simplified. I have been using SuiteCRM for five…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."

"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."

"The product is stable...The product is scalable."

"The most valuable feature of Odoo is its payroll localization."

"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."

"Odoo is open source, so we can develop it and adjust it to our requirements. It's easy to work with."

"Odoo is a cloud-based SaaS system, which is better than having the program on the desktop."

"What I find the most valuable about Odoo is its simplicity."

More Odoo pros

"The product's most valuable feature is the ease of obtaining information to make decisions."

Cons

"They could thoroughly study the market dynamics of different regions and connecting areas."

"The sales model is not the best, and it lacks certain features."

"The customization and technical support are not great."

"Odoo could be better integrated with our warehouse management system."

"There is a lack of resources for specialized Odoo professionals."

"The tool needs to improve its scalability."

"The most valuable feature of Odoo is the fingerprint feature."

"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."

More Odoo cons

"The platform's user interfaces could be simplified."

Pricing and Cost Advice

"Odoo is cheap compared to competitors."

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."

"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."

"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."

"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."

More Odoo pricing and cost advice

"The product's initial price is quite low, around $100 for a fixed deployment."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

11%

Educational Organization

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.

See all answers

What needs improvement with Odoo?

I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...

See all answers

What is your experience regarding pricing and costs for SuiteCRM?

The product's initial price is quite low, around $100 for a fixed deployment. For ongoing support, there is an additional $50 charge per instance.

See all answers

What needs improvement with SuiteCRM?

The platform's user interfaces could be simplified.

See all answers

What is your primary use case for SuiteCRM?

I use the platform mainly for lead management, opportunities, marketing automation, sales flow, and reporting.

See all answers

Comparisons

SAP S/4HANA vs Odoo

Compared 20% of the time

monday.com vs Odoo

Compared 20% of the time

Epicor ERP vs Odoo

Compared 19% of the time

Microsoft Dynamics 365 Business Central vs Odoo

Compared 6% of the time

Bitrix24 vs Odoo

Compared 5% of the time

More Odoo Competitors

No data available

Product Reports

Buyer's Guide

Odoo

January 2025

Download Odoo product report

Buyer's Guide

CRM

January 2025

Download SuiteCRM product report

Learn More

Odoo

Video not available

SalesAgility

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

SuiteCRM is a powerful open-source CRM platform, providing a 360-degree view of customers and business interactions. Ideal for businesses of all sizes, it offers scalability and customization, allowing users to adapt it to diverse organizational needs. With features like sales management, marketing automation, customer service, project management, and robust reporting, SuiteCRM ensures comprehensive business management. Its cost-effectiveness, with lower licensing costs compared to proprietary CRM solutions, makes it an attractive choice. The platform is community-driven, benefiting from a large and active community that provides ongoing support, bug fixes, and updates. Businesses can leverage SuiteCRM to enhance customer relationships, boost sales and revenue, improve productivity, and enjoy greater flexibility through tailored customization.

Find out what your peers are saying about Salesforce, Microsoft, monday.com and others in CRM. Updated: January 2025.

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