Odoo vs Pipedrive comparison

Odoo and Pipedrive are both solutions in the CRM category. Odoo is ranked #7 with an average rating of 8.1, while Pipedrive is ranked #17 with an average rating of 8.1. Odoo holds a 4.1% mindshare in CRM, compared to Pipedrive’s 0.8% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 78% of Pipedrive users who would recommend it.

Odoo

Read 34 Odoo reviews

956 Views
747 Comparison Views

96% willing to recommend

Pipedrive

Read 13 Pipedrive reviews

961 Views
292 Comparison Views

78% willing to recommend

Odoo

Pipedrive

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Pipedrive and Odoo are competitors in the CRM and ERP software sectors, providing solutions for sales and operational management. Odoo appears to have the upper hand due to its expansive suite of modules and community-driven growth, offering a comprehensive solution across various operational needs.

Features: Pipedrive provides a highly customizable sales management process with a user-friendly platform that includes Kanban views, email automation, and integration options. Odoo offers over 60 modules, including CRM, ERP, and more, highlighted by its open-source nature and extensive community support, making it suitable for diverse operational needs.

Room for Improvement: Users of Pipedrive point out the need for enhanced integration capabilities, more advanced automation features, and more detailed documentation. Odoo could improve its reporting features, enhance industry-specific integrations, and focus on performance scaling. Both platforms would benefit from stronger integration with third-party applications, with Pipedrive notably in need of advancements in automation and customer education.

Ease of Deployment and Customer Service: Pipedrive is mainly deployed via cloud solutions, offering reliable support with some inconsistencies related to response times and access to higher-tier assistance. Odoo supports both cloud and on-premises deployments, benefitting from flexible deployment options and strong community backing, although support availability varies by region.

Pricing and ROI: Pipedrive offers competitive pricing, considered cost-effective compared to alternatives like Salesforce, providing ROI through sales process simplification and internal efficiencies. Odoo presents an affordable solution for SMBs by offering competitive user-based pricing. However, it requires consideration of licensing and project costs, potentially becoming pricier for larger scales, yet delivers significant ROI through operational cost savings.

To learn more, read our detailed Odoo vs. Pipedrive Report (Updated: December 2024).

Buyer's Guide

Odoo vs. Pipedrive

December 2024

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Categories and Ranking

Odoo

Ranking in CRM

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (10th)

Pipedrive

Ranking in CRM

17th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (6th), Opportunity Management (5th), Sales Force Automation (6th)

Mindshare comparison

As of December 2024, in the CRM category, the mindshare of Odoo is 4.1%, up from 1.1% compared to the previous year. The mindshare of Pipedrive is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

NaveedUddin

Head / Senior Manger IT at Fotco

A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications

Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.

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Vykintas Arlauskas

CTO, Retal Group at RETAL

An easy- to- use and scalable cloud-based CRM tool for managing and tracking

I have noticed that Pipedrive is doing a lot in terms of web cybersecurity and integration with other tools, which is good. However, we haven't integrated it with our ERP system yet, so that might pose a challenge. We'll have to see how it goes. The Integration with artificial intelligence should be available in the next release. In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer. Perhaps, in the future, this could be achieved through artificial intelligence.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."

"The product is stable...The product is scalable."

"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."

"It is a stable platform."

"It's convenient that we have an all-in-one holistic solution."

"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."

"The feature allows customization as we wish."

"The solution is easy to use."

More Odoo pros

"It's very flexible and we can really fit it into our business model."

"The most valuable feature is the ability to create timelines and custom fields."

"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."

"The solution is very stable."

"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."

"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."

"The initial setup is straightforward."

"The solution is pretty easy to use and intuitive."

More Pipedrive pros

Cons

"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."

"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."

"Odoo has room for improvement in industry-specific features."

"Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics."

"The solution should improve its performance."

"The customization and technical support are not great."

"There is a lack of resources for specialized Odoo professionals."

"The user interface is not the best."

More Odoo cons

"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."

"New features sometimes seem bolted on rather than being smooth."

"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

"Reporting capabilities of the solution could be improved."

"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."

"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."

"The platform could be even more robust."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

More Pipedrive cons

Pricing and Cost Advice

"The solution's licensing costs are low compared to its competitors."

"I would rate the price as a one out of ten, with ten being the most expensive."

"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."

"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"Odoo is cheap compared to competitors."

"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."

"I would rate this product on pricing as a six. If it is a SaaS solution, it is fixed. It is reasonably expensive."

More Odoo pricing and cost advice

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"As of now, the pricing and value are quite good."

"Pipedrive is relatively more affordable than other solutions."

"We pay $1000 a month for the tool."

"The solution is affordable."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Educational Organization

Comms Service Provider

Educational Organization

66%

Computer Software Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.

See all answers

What needs improvement with Odoo?

I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...

See all answers

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

See all answers

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

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Microsoft Dynamics 365 Business Central vs Odoo

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SAP ERP vs Odoo

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Apollo.io vs Pipedrive

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Product Reports

Buyer's Guide

Odoo

December 2024

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Buyer's Guide

Pipedrive

December 2024

Download Pipedrive product report

Also Known As

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PipelineDeals

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Odoo

Pipedrive

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Sample Customers

Information Not Available

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Buyer's Guide

Odoo vs. Pipedrive

December 2024

Free Report: Odoo vs. Pipedrive

Find out what your peers are saying about Odoo vs. Pipedrive and other solutions. Updated: December 2024.

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