Odoo vs Pipedrive comparison

Odoo and Pipedrive are both solutions in the CRM category. Odoo is ranked #6 with an average rating of 8.0, while Pipedrive is ranked #16 with an average rating of 8.1. Odoo holds a 4.5% mindshare in CRM, compared to Pipedrive’s 0.9% mindshare. Additionally, 97% of Odoo users are willing to recommend the solution, compared to 78% of Pipedrive users who would recommend it.

Odoo

Read 35 Odoo reviews

1,171 Views
934 Comparison Views

97% willing to recommend

Pipedrive

Read 13 Pipedrive reviews

746 Views
284 Comparison Views

78% willing to recommend

Odoo

Pipedrive

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Pipedrive and Odoo are competitors in the CRM and ERP software sectors, providing solutions for sales and operational management. Odoo appears to have the upper hand due to its expansive suite of modules and community-driven growth, offering a comprehensive solution across various operational needs.

Features: Pipedrive provides a highly customizable sales management process with a user-friendly platform that includes Kanban views, email automation, and integration options. Odoo offers over 60 modules, including CRM, ERP, and more, highlighted by its open-source nature and extensive community support, making it suitable for diverse operational needs.

Room for Improvement: Users of Pipedrive point out the need for enhanced integration capabilities, more advanced automation features, and more detailed documentation. Odoo could improve its reporting features, enhance industry-specific integrations, and focus on performance scaling. Both platforms would benefit from stronger integration with third-party applications, with Pipedrive notably in need of advancements in automation and customer education.

Ease of Deployment and Customer Service: Pipedrive is mainly deployed via cloud solutions, offering reliable support with some inconsistencies related to response times and access to higher-tier assistance. Odoo supports both cloud and on-premises deployments, benefitting from flexible deployment options and strong community backing, although support availability varies by region.

Pricing and ROI: Pipedrive offers competitive pricing, considered cost-effective compared to alternatives like Salesforce, providing ROI through sales process simplification and internal efficiencies. Odoo presents an affordable solution for SMBs by offering competitive user-based pricing. However, it requires consideration of licensing and project costs, potentially becoming pricier for larger scales, yet delivers significant ROI through operational cost savings.

To learn more, read our detailed Odoo vs. Pipedrive Report (Updated: March 2025).

Buyer's Guide

Odoo vs. Pipedrive

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Odoo

Ranking in CRM

6th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (10th)

Pipedrive

Ranking in CRM

16th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (5th), Opportunity Management (5th), Sales Force Automation (6th)

Mindshare comparison

As of March 2025, in the CRM category, the mindshare of Odoo is 4.5%, up from 1.8% compared to the previous year. The mindshare of Pipedrive is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

ThomasPetrou

Consultant at Mazi4u

Integration across functionalities has streamlined business operations and improved cost efficiency

Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.

Read full review

Vykintas Arlauskas

CTO, Retal Group at RETAL

An easy- to- use and scalable cloud-based CRM tool for managing and tracking

I have noticed that Pipedrive is doing a lot in terms of web cybersecurity and integration with other tools, which is good. However, we haven't integrated it with our ERP system yet, so that might pose a challenge. We'll have to see how it goes. The Integration with artificial intelligence should be available in the next release. In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer. Perhaps, in the future, this could be achieved through artificial intelligence.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"All modules in Odoo are integrated together, providing seamless transitions across various functionalities."

"The feature allows customization as we wish."

"The most valuable feature of Odoo is the integration it provides and the many modules available."

"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."

"All modules in Odoo are integrated together, providing seamless transitions across various functionalities."

"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."

"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."

"The most valuable feature of Odoo is the fingerprint feature."

More Odoo pros

"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."

"The solution is pretty easy to use and intuitive."

"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."

"The usability of the solution is its valuable feature."

"It is a stable platform."

"The solution is very stable."

"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

More Pipedrive pros

Cons

"The authorization management needs to be improved."

"They could thoroughly study the market dynamics of different regions and connecting areas."

"There is a lack of resources for specialized Odoo professionals."

"They could add more features and details regarding the business details and some extra modules for business features."

"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."

"Odoo's documentation needs improvement, as there are areas that are not well-documented."

"The performance can be slightly improved for the customization interface."

"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."

More Odoo cons

"The automation process is challenging."

"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."

"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

"Reporting capabilities of the solution could be improved."

"The platform could be even more robust."

"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."

"The product is expensive."

More Pipedrive cons

Pricing and Cost Advice

"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."

"I would rate the price as a one out of ten, with ten being the most expensive."

"Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."

"It's expensive, but it has lots of tools available for running the business."

"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."

"They offer three packages – free, standard, and custom."

More Odoo pricing and cost advice

"The price of Pipedrive has been reasonable."

"The product is expensive but provides valuable services."

"We pay $1000 a month for the tool."

"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"The solution is affordable."

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

12%

Comms Service Provider

Educational Organization

61%

Computer Software Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...

See all answers

What needs improvement with Odoo?

See all answers

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

See all answers

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

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Product Reports

Buyer's Guide

Odoo

March 2025

Download Odoo product report

Buyer's Guide

Pipedrive

March 2025

Download Pipedrive product report

Also Known As

No data available

PipelineDeals

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Odoo

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Pipedrive

Sample Customers

Information Not Available

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Buyer's Guide

Odoo vs. Pipedrive

March 2025

Free Report: Odoo vs. Pipedrive

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