Odoo vs Pipedrive comparison

Odoo and Pipedrive are both solutions in the CRM category. Odoo is ranked #7 with an average rating of 8.1, while Pipedrive is ranked #18 with an average rating of 8.1. Odoo holds a 4.1% mindshare in CRM, compared to Pipedrive’s 0.8% mindshare. Additionally, 96% of Odoo users are willing to recommend the solution, compared to 78% of Pipedrive users who would recommend it.

Odoo

Read 34 Odoo reviews

1,003 Views
812 Comparison Views

96% willing to recommend

Pipedrive

Read 13 Pipedrive reviews

871 Views
284 Comparison Views

78% willing to recommend

Odoo

Pipedrive

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Pipedrive and Odoo are competitors in the CRM and ERP software sectors, providing solutions for sales and operational management. Odoo appears to have the upper hand due to its expansive suite of modules and community-driven growth, offering a comprehensive solution across various operational needs.

Features: Pipedrive provides a highly customizable sales management process with a user-friendly platform that includes Kanban views, email automation, and integration options. Odoo offers over 60 modules, including CRM, ERP, and more, highlighted by its open-source nature and extensive community support, making it suitable for diverse operational needs.

Room for Improvement: Users of Pipedrive point out the need for enhanced integration capabilities, more advanced automation features, and more detailed documentation. Odoo could improve its reporting features, enhance industry-specific integrations, and focus on performance scaling. Both platforms would benefit from stronger integration with third-party applications, with Pipedrive notably in need of advancements in automation and customer education.

Ease of Deployment and Customer Service: Pipedrive is mainly deployed via cloud solutions, offering reliable support with some inconsistencies related to response times and access to higher-tier assistance. Odoo supports both cloud and on-premises deployments, benefitting from flexible deployment options and strong community backing, although support availability varies by region.

Pricing and ROI: Pipedrive offers competitive pricing, considered cost-effective compared to alternatives like Salesforce, providing ROI through sales process simplification and internal efficiencies. Odoo presents an affordable solution for SMBs by offering competitive user-based pricing. However, it requires consideration of licensing and project costs, potentially becoming pricier for larger scales, yet delivers significant ROI through operational cost savings.

To learn more, read our detailed Odoo vs. Pipedrive Report (Updated: January 2025).

Buyer's Guide

Odoo vs. Pipedrive

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Odoo

Ranking in CRM

7th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (10th)

Pipedrive

Ranking in CRM

18th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (6th), Opportunity Management (5th), Sales Force Automation (6th)

Mindshare comparison

As of January 2025, in the CRM category, the mindshare of Odoo is 4.1%, up from 1.4% compared to the previous year. The mindshare of Pipedrive is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

NaveedUddin

Head / Senior Manger IT at Fotco

A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications

Our country, Pakistan, seems to have limited support compared to other regions. Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country. There is room for improvement in their mobile app. While it is generally user-friendly, it frequently encounters glitches and issues and I suggest that the mobile application be enhanced in future updates to make it more interactive and reliable.

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Vykintas Arlauskas

CTO, Retal Group at RETAL

An easy- to- use and scalable cloud-based CRM tool for managing and tracking

I have noticed that Pipedrive is doing a lot in terms of web cybersecurity and integration with other tools, which is good. However, we haven't integrated it with our ERP system yet, so that might pose a challenge. We'll have to see how it goes. The Integration with artificial intelligence should be available in the next release. In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer. Perhaps, in the future, this could be achieved through artificial intelligence.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's convenient that we have an all-in-one holistic solution."

"The product is stable...The product is scalable."

"Odoo is highly scalable."

"It is a comprehensive tool containing a lot of applications integrated together by nature. It is easy to use and has a nice interface that is easy to learn and teach your employees."

"The solution is easy to use."

"The most valuable feature of Odoo is the fingerprint feature."

"Odoo is flexible and serves us quite well. Its interface has improved."

"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."

More Odoo pros

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."

"The solution is very stable."

"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."

"The initial setup is straightforward."

"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"It's very flexible and we can really fit it into our business model."

More Pipedrive pros

Cons

"The user interface is not the best."

"The solution's reporting could be improved."

"Odoo has room for improvement in industry-specific features."

"The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform."

"The most valuable feature of Odoo is the fingerprint feature."

"The solution should improve its performance."

"The sales model is not the best, and it lacks certain features."

"There is room for improvement in Odoo, especially in enhancing its reporting capabilities."

More Odoo cons

"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."

"Reporting capabilities of the solution could be improved."

"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

"The automation process is challenging."

"You must pay more if you need an additional feature."

"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."

"The platform could be even more robust."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

More Pipedrive cons

Pricing and Cost Advice

"Odoo is cheap compared to competitors."

"It's expensive, but it has lots of tools available for running the business."

"Odoo is an open-source tool. I don't have to pay for it."

"The price of the solution depends on the use case. However, it can be expensive and we are paying annually."

"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."

"The solution's licensing costs are low compared to its competitors."

"The cost is expensive but cheaper than some other competitors."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."

More Odoo pricing and cost advice

"The solution is affordable."

"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."

"As of now, the pricing and value are quite good."

"Pipedrive is relatively more affordable than other solutions."

"The product is expensive but provides valuable services."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

"The price of Pipedrive has been reasonable."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

11%

Educational Organization

Comms Service Provider

Educational Organization

67%

Computer Software Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing is competitive and highly cost-effective. Odoo provides an affordable and flexible service.

See all answers

What needs improvement with Odoo?

I would like to see Odoo provide specific solutions dedicated to mid-sized and large enterprises. Having multiple versions tailored to certain sectors would greatly benefit us. Also, there is a lac...

See all answers

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

See all answers

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

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Product Reports

Buyer's Guide

Odoo

January 2025

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Buyer's Guide

Pipedrive

January 2025

Download Pipedrive product report

Also Known As

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PipelineDeals

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Odoo

Pipedrive

Overview

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Sample Customers

Information Not Available

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Buyer's Guide

Odoo vs. Pipedrive

January 2025

Free Report: Odoo vs. Pipedrive

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