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SAS Visual Analytics vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Users report mixed ROI experiences with Salesforce Einstein Analytics, with satisfaction varying by team size and implementation phase.
Sentiment score
6.0
SAS Visual Analytics offers advanced features but competes with lower-cost tools like Tableau for efficient data analysis and reporting.
 

Customer Service

Sentiment score
7.2
Salesforce Einstein Analytics customer service is well-regarded, offering quick and knowledgeable support, though some experience occasional delays.
Sentiment score
6.7
SAS Visual Analytics customer service has varied feedback, with generally good technical support but inconsistent experiences due to outsourcing.
 

Scalability Issues

Sentiment score
7.7
Salesforce Einstein Analytics is praised for scalability in large enterprises, though costs may concern non-Salesforce CRM users.
Sentiment score
7.8
SAS Visual Analytics offers excellent scalability for large enterprises, though costs may be high for smaller organizations.
 

Stability Issues

Sentiment score
8.2
Salesforce Einstein Analytics is stable and reliable, receiving high ratings for its mature, scalable, and glitch-free performance.
Sentiment score
7.0
SAS Visual Analytics is generally stable, with some users noting occasional performance issues and others appreciating technical support.
 

Room For Improvement

Salesforce Einstein Analytics needs enhanced usability, mobile access, pricing transparency, and advanced customization to improve user experience and functionality.
SAS Visual Analytics is costly and complex, with integration issues and limited features, deterring smaller companies due to licensing costs.
 

Setup Cost

Salesforce Einstein Analytics offers enterprise solutions with pricing from $20 to $250 per user monthly, seen valuable yet costly.
SAS Visual Analytics is costly for small businesses but valued by enterprises for self-service capabilities, despite complex licensing.
 

Valuable Features

Salesforce Einstein Analytics offers powerful, user-friendly tools for data analysis, CRM integration, and decision-making with AI-driven insights.
SAS Visual Analytics offers user-friendly data analysis, reporting, and visualization with robust AI integration and intuitive non-technical access.
 

Categories and Ranking

Salesforce Einstein Analytics
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
BI (Business Intelligence) Tools (11th)
SAS Visual Analytics
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Data Visualization (7th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. Salesforce Einstein Analytics is designed for BI (Business Intelligence) Tools and holds a mindshare of 1.2%, down 1.8% compared to last year.
SAS Visual Analytics, on the other hand, focuses on Data Visualization, holds 4.7% mindshare, down 6.5% since last year.
BI (Business Intelligence) Tools
Data Visualization
 

Featured Reviews

Parker Goodson - PeerSpot reviewer
Helpful consistent measurements, high availability, and scales well
When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance. It would be beneficial to have visibility into any changes made to your account by individuals other than yourself or your team. It is also important to clearly track the history of these modifications and identify the responsible parties.
Renato Vazamin - PeerSpot reviewer
Single environment for multiple phases saves us time, and has good visualizations
We had that solution installed previously in another solution, Selvaya, but I don't think we used it at the time. We are now using SAS Detect Investigation as a complementary solution, in which we have part of the process, use a gene, SAS collects information and identifies some business situations, and the business guys use Visual Analytics to explore the results of the process. We previously used the FICO platform, but we switched because FICO's pricing was not scalable. Bringing more data or workloads to the platform required a significant investment in order to scale. We needed to change because we have a lot of data to process every day. FICO was also a little more complicated than SAS Visual Analytics.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Manufacturing Company
8%
Educational Organization
6%
Financial Services Firm
20%
Government
13%
Computer Software Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
Salesforce is working very rigorously on improvements with each release.
What is your primary use case for Salesforce Einstein Analytics?
I am a Salesforce CPQ developer. I have also worked on Einstein Analytics for reporting purposes.
What do you like most about SAS Visual Analytics?
The most solution's notable aspect, in my view, is the ability to integrate various data sources and harness advanced technologies such as machine learning and artificial intelligence. This helps w...
What is your experience regarding pricing and costs for SAS Visual Analytics?
It's about an average of five. It's easy to scale, but it comes with cost.
What needs improvement with SAS Visual Analytics?
Some capabilities are missing compared to Power BI, especially when working with spreadsheet types. Furthermore, Excel is more customizable compared to SAS Visual Analytics, which can be quite rigi...
 

Also Known As

Einstein Analytics, Salesforce Wave Analytics
SAS BI
 

Overview

 

Sample Customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Staples, Ausgrid, Scotiabank, the Australian Institute of Health and Welfare, the Blue Cross and Blue Shield of North Carolina, Oklahoma Gas & Electric, Xcel Energy, and Triad Analytics Solutions.
Find out what your peers are saying about SAS Visual Analytics vs. Salesforce Einstein Analytics and other solutions. Updated: January 2022.
837,501 professionals have used our research since 2012.