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IBM Watson Explorer vs Salesforce Einstein Analytics comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM SPSS Statistics
Sponsored
Average Rating
8.0
Number of Reviews
37
Ranking in other categories
Data Mining (3rd), Data Science Platforms (10th)
IBM Watson Explorer
Average Rating
8.4
Number of Reviews
10
Ranking in other categories
Data Mining (10th)
Salesforce Einstein Analytics
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
BI (Business Intelligence) Tools (12th)
 

Mindshare comparison

Data Mining
BI (Business Intelligence) Tools
 

Featured Reviews

AbakarAhmat - PeerSpot reviewer
Sep 21, 2023
Enhancing survey analysis that provides valued insightfulness
I use it to analyze questionnaire surveys related to a product, solution, or application, such as open data services, which I provide to consumers and end-users. These surveys contain evaluation assessments, and I use SPSS to analyze the responses The most valuable feature is its robust…
it_user840897 - PeerSpot reviewer
Mar 27, 2018
Ingests, retrieves information from a range of sources; enables dissecting questions in context and answering them
WEX is more a platform, I believe, than it is the application. I could talk about what I'm looking for in the application. We've done visualizations and we can do basic analysis with the system as it stands. Where we're looking to take it is implementing it into workflows, so the workers on the line can actually understand the risks that they're exposing themselves to and then address them on the fly. So that's fantastic. And then the final one is, it's not prediction, but maybe anticipation. So when people are put at risk, we'll be implementing solutions shortly that will help people anticipate the risks and the dangers they're exposing themselves to so they can control them.
Parker Goodson - PeerSpot reviewer
May 22, 2023
Helpful consistent measurements, high availability, and scales well
As a sales representative, my primary tool for data analysis is Salesforce Einstein Analytics, which I predominantly utilize for sales-related activities near Rina. Additionally, I regularly review the tracked figures within the platform to ensure that I meet all the required performance metrics…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best part is that they have an algorithm handbook, so you can open it up and understand how it works, and if it is useful, this is very important."
"The software offers consistency across multiple research projects helping us with predictive analytics capabilities."
"One feature I found very valuable was the analysis of variance (ANOVA)."
"In terms of the features I've found most valuable, I'd say the duration, the correlation, and of course the nonparametric statistics. I use it for reliability and survival analysis, time series, regression models in different solutions, and different types of solutions."
"You can find a complete algorithm in the solution and use it. You don't need to write your own algorithms for predictive analytics. That's the most valuable feature and the main one we use."
"IBM SPSS Statistics depends on AI."
"SPSS can handle whatever you throw at it, whether your data set contains 10,000, 100,000, or a million objects. It's like the heavy artillery of analytical tools."
"Custom tables and macros: They allow us to create useful reports quickly for a broad audience."
"The ability to easily pull together lots of different pieces of information and drill down in a smarter way than has been possible with other analytics tools is key. Watson is all based on a set of AI and deep learning, machine-learning capabilities, and it is looking behind the scenes at some relationships that you likely would not have spotted on your own. It's pulling things together, categorizing some things, that are not something that you might have seen on your own."
"We take natural language that was happening in our repositories and our application and then feed it to the Watson APIs. We receive JSON payloads as an API response to get cognitive feedback from the repository data."
"I have found the auto-generated document very useful as well as the main keywords that are highlighted, which are used for the search functionality within IBM Watson Explorer."
"Ease of use is pretty good as is the standardization of not actually having to have my own natural learning algorithms, just to use the Watson APIs."
"The valuable feature of Watson Explorer for us is data entities, and to see the hidden insights from within unstructured data."
"For me, as a user, the most valuable feature is the ability to ingest and then retrieve information from a range of separate sources; the ability to dissect questions in context and actually answer them."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"It's scalable."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
 

Cons

"Needs more statistical modelling functions."
"The technical support should be improved."
"Most of the package will give you the fixed value, or the p-value, without an explanation as to whether it it significant or not. Some beginners might need not just the results, but also some explanation for them."
"IBM SPSS Statistics does not keep you close to your data like KNIME."
"SPSS is a tool that's been around since the late 60s, and it's the universal worldwide standard for quantitative social science data analysis. That said, it does seem a bit strange to me that the graphical output functions are so clunky after all these years. The output of charts and graphs that SPSS produces is hideous."
"The design of the experience can be improved."
"One of the areas that should be similar to Minitabs is the use of blogs. The Minitabs blog helps users understand the tools and gives lots of practical examples. Following the SPSS manual is cumbersome. It's a good, exhaustive manual, but it's not practical to use. With Minitabs, you can go to the blogs and find specific articles written about various components and it's very helpful. Without blogs, we find SPSS more complicated."
"If there is any self-generation data collection plan (DCP), it would be helpful in gathering data. It would also be useful if there is a function to scale it up to, let's say, UiPath and have it consolidate and integrate into a UiPath solution."
"The solution is expensive."
"Small businesses will probably have a little harder time getting into it, just because of the amount of resources that they have available, both financial and time, but it really is a solution that should work for them."
"Much of IBM operates this way, where they have sets of tools that are in the middleware space, and it becomes the customer's responsibility or the business partner's responsibility to develop full solutions that take advantage of that middleware. I think IBM's finding itself in that spot with Watson-related technologies as well, where the capabilities to do really interesting and useful things for customers is there, but somebody still has to build it. Is that going to be the customer? Are they going to be willing to take on that responsibility themselves"
"It needs better language support, to include some other languages. Also, they should improve the user interface."
"I would say, give some kind of a community edition, a free edition. A lot of companies do, even Amazon gives you some kind of trial and error opportunities. If they could provide something like that, it would be good."
"Stability is actually one of the areas that could use improvement. Setting it up is always tough. Setting Explorer requires experts, but also the underlying platform is not that stable. So it really needs a good expert to keep it running."
"More cognitive feedback would be good. The natural language analysis is great, the sentiment analyzers are great. But I would just like to see more... innovation done with the Watson platform."
"It is a little bit tricky to get used to the workflow of knowing how to train Watson, what can be provided, what can't be, how to provide it, how to import, export, and what it means every time you have to add a new dictionary"
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"The tool needs to simplify its features."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"The product is expensive."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
 

Pricing and Cost Advice

"I rate the tool's pricing a five out of ten."
"Our licence is on a yearly renewal basis. While pricing is not the primary concern in our evaluation, as products are assessed by whether they can meet our user needs and expertise, the cost can be a limiting factor in the number of licences we procure."
"It's quite expensive, but they do a special deal for universities."
"If it requires lot of data processing, maybe switching to IBM SPSS Clementine would be better for the buyer."
"The pricing of the modeler is high and can reduce the utility of the product for those who can not afford to adopt it."
"The price of IBM SPSS Statistics could improve."
"We think that IBM SPSS is expensive for this function."
"While the pricing of the product may be higher, the accompanying service and features justify the investment."
"The solution is expensive."
"I rate the solution's pricing a seven out of ten."
"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
"The solution is expensive."
"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
"Price-wise, Salesforce Einstein Analytics is an expensive tool."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
University
10%
Computer Software Company
9%
Manufacturing Company
8%
Computer Software Company
19%
Educational Organization
12%
Outsourcing Company
12%
Financial Services Firm
10%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
8%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM SPSS Statistics?
The software offers consistency across multiple research projects helping us with predictive analytics capabilities.
What is your experience regarding pricing and costs for IBM SPSS Statistics?
While the pricing of the product may be higher, the accompanying service and features justify the investment. However...
What needs improvement with IBM SPSS Statistics?
In some cases, the product takes time to load a large dataset. They could improve this particular area.
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What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to...
What needs improvement with Salesforce Einstein Analytics?
Salesforce is working very rigorously on improvements with each release.
What is your primary use case for Salesforce Einstein Analytics?
I am a Salesforce CPQ developer. I have also worked on Einstein Analytics for reporting purposes.
 

Also Known As

SPSS Statistics
IBM WEX
Einstein Analytics, Salesforce Wave Analytics
 

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Overview

 

Sample Customers

LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA, Razorsight, Si.mobil, University Hospitals of Leicester, CROOZ Inc., GFS Fundraising Solutions, Nedbank Ltd., IDS-TILDA
RIMAC, Westpac New Zealand, Toyota Financial Services, Swiss Re, Akershus University Hospital, Korean Air Lines, Mizuho Bank, Honda
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Knime, Weka, IBM and others in Data Mining. Updated: October 2024.
814,649 professionals have used our research since 2012.