IBM Watson Explorer vs Salesforce Einstein Analytics comparison

The compared IBM and Salesforce solutions aren't in the same category. IBM is ranked #10 in DM , and holds a 0.7% mindshare in the category. Salesforce is ranked #12 in BIT , with an average rating of 8.6, and holds a 1.3% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 85% of Salesforce users who would recommend it.

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Executive Summary

We performed a comparison between IBM Watson Explorer and Salesforce Einstein Analytics based on real PeerSpot user reviews.

Find out what your peers are saying about Knime, Weka, IBM and others in Data Mining.

To learn more, read our detailed Data Mining Report (Updated: November 2024).

Buyer's Guide

Data Mining

November 2024

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Categories and Ranking

IBM SPSS Statistics

Mindshare comparison

Data Mining

BI (Business Intelligence) Tools

Featured Reviews

Md Masudul Hassan

Agricultural Finance and IT Researcher at Sher-e-Bangla Agricultural University

Comprehensive data analysis capabilities with a user-friendly interface, providing an efficient and reliable platform for researchers and analysts

I believe that offering short-term SPSS licenses, perhaps when customer sourcing is available, could make it more affordable. These licenses shouldn't include features tailored for universities or large sales organizations. Instead, they could offer discounts or additional facilities for smaller entities to access the software. In developing countries, it would be beneficial to provide certain features to users at no cost initially, while also customizing pricing options. For example, offering basic features to the first hundred users can help them become familiar with the software and its capabilities. This approach encourages users to upgrade to higher tiers as they become more experienced and require additional functionality.

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it_user840897

Head of Commercialization at Woodside Energy

Ingests, retrieves information from a range of sources; enables dissecting questions in context and answering them

WEX is more a platform, I believe, than it is the application. I could talk about what I'm looking for in the application. We've done visualizations and we can do basic analysis with the system as it stands. Where we're looking to take it is implementing it into workflows, so the workers on the line can actually understand the risks that they're exposing themselves to and then address them on the fly. So that's fantastic. And then the final one is, it's not prediction, but maybe anticipation. So when people are put at risk, we'll be implementing solutions shortly that will help people anticipate the risks and the dangers they're exposing themselves to so they can control them.

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Parker Goodson

Enterprise Account Executive at T-Mobile

Helpful consistent measurements, high availability, and scales well

When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance. It would be beneficial to have visibility into any changes made to your account by individuals other than yourself or your team. It is also important to clearly track the history of these modifications and identify the responsible parties.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can find a complete algorithm in the solution and use it. You don't need to write your own algorithms for predictive analytics. That's the most valuable feature and the main one we use."

"Most of the product features are good but I particularly like the linear regression analysis."

"They have many existing algorithms that we can use and use effectively to analyze and understand how to put our data to work to improve what we do."

"It is perfectly adequate if all you need are the results and not the trail of evidence."

"The software offers consistency across multiple research projects helping us with predictive analytics capabilities."

"Some of the most valuable features that we are using with some business models are machine learning algorithms, statistical models given to us by the business, and getting data from the database or text files."

"in terms of the simplicity, I think the SPSS basic can handle it."

"The best part is that they have an algorithm handbook, so you can open it up and understand how it works, and if it is useful, this is very important."

More IBM SPSS Statistics pros

"I have found the auto-generated document very useful as well as the main keywords that are highlighted, which are used for the search functionality within IBM Watson Explorer."

"Ease of use is pretty good as is the standardization of not actually having to have my own natural learning algorithms, just to use the Watson APIs."

"For me, as a user, the most valuable feature is the ability to ingest and then retrieve information from a range of separate sources; the ability to dissect questions in context and actually answer them."

"The ability to easily pull together lots of different pieces of information and drill down in a smarter way than has been possible with other analytics tools is key. Watson is all based on a set of AI and deep learning, machine-learning capabilities, and it is looking behind the scenes at some relationships that you likely would not have spotted on your own. It's pulling things together, categorizing some things, that are not something that you might have seen on your own."

"We take natural language that was happening in our repositories and our application and then feed it to the Watson APIs. We receive JSON payloads as an API response to get cognitive feedback from the repository data."

"The valuable feature of Watson Explorer for us is data entities, and to see the hidden insights from within unstructured data."

"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."

"Transparency is the most valuable feature of this solution."

"The out-of-the-box features are good for companies that want to try analytics and data science interventions."

"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."

"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."

"We have found the scalability to be very good."

"The tool is a cloud-based solution capable of integrating any kind of data in the world."

"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."

More Salesforce Einstein Analytics pros

Cons

"In developing countries, it would be beneficial to provide certain features to users at no cost initially, while also customizing pricing options."

"Improvements are needed in the user interface, particularly in terms of user-friendliness."

"Needs more statistical modelling functions."

"Most of the package will give you the fixed value, or the p-value, without an explanation as to whether it it significant or not. Some beginners might need not just the results, but also some explanation for them."

"I think the visualization and charting should be changed and made easier and more effective."

"SPSS is a tool that's been around since the late 60s, and it's the universal worldwide standard for quantitative social science data analysis. That said, it does seem a bit strange to me that the graphical output functions are so clunky after all these years. The output of charts and graphs that SPSS produces is hideous."

"If there is any self-generation data collection plan (DCP), it would be helpful in gathering data. It would also be useful if there is a function to scale it up to, let's say, UiPath and have it consolidate and integrate into a UiPath solution."

"There is a learning curve; it's not very steep, but there is one."

More IBM SPSS Statistics cons

"It is a little bit tricky to get used to the workflow of knowing how to train Watson, what can be provided, what can't be, how to provide it, how to import, export, and what it means every time you have to add a new dictionary"

"More cognitive feedback would be good. The natural language analysis is great, the sentiment analyzers are great. But I would just like to see more... innovation done with the Watson platform."

"It needs better language support, to include some other languages. Also, they should improve the user interface."

"I would say, give some kind of a community edition, a free edition. A lot of companies do, even Amazon gives you some kind of trial and error opportunities. If they could provide something like that, it would be good."

"The solution is expensive."

"Much of IBM operates this way, where they have sets of tools that are in the middleware space, and it becomes the customer's responsibility or the business partner's responsibility to develop full solutions that take advantage of that middleware. I think IBM's finding itself in that spot with Watson-related technologies as well, where the capabilities to do really interesting and useful things for customers is there, but somebody still has to build it. Is that going to be the customer? Are they going to be willing to take on that responsibility themselves"

"Stability is actually one of the areas that could use improvement. Setting it up is always tough. Setting Explorer requires experts, but also the underlying platform is not that stable. So it really needs a good expert to keep it running."

"Small businesses will probably have a little harder time getting into it, just because of the amount of resources that they have available, both financial and time, but it really is a solution that should work for them."

"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."

"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."

"Salesforce is working very rigorously on improvements with each release."

"The product must be more transparent."

"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."

"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."

"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."

"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."

More Salesforce Einstein Analytics cons

Pricing and Cost Advice

"I rate the tool's pricing a five out of ten."

"We think that IBM SPSS is expensive for this function."

"SPSS is an expensive piece of software because it's incredibly complex and has been refined over decades, but I would say it's fairly priced."

"It's quite expensive, but they do a special deal for universities."

"While the pricing of the product may be higher, the accompanying service and features justify the investment."

"More affordable training for new staff members."

"Our licence is on a yearly renewal basis. While pricing is not the primary concern in our evaluation, as products are assessed by whether they can meet our user needs and expertise, the cost can be a limiting factor in the number of licences we procure."

"If it requires lot of data processing, maybe switching to IBM SPSS Clementine would be better for the buyer."

More IBM SPSS Statistics pricing and cost advice

"The solution is expensive."

"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."

"The solution is expensive."

"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."

"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."

"Price-wise, Salesforce Einstein Analytics is an expensive tool."

"I rate the solution's pricing a seven out of ten."

"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

University

Manufacturing Company

Computer Software Company

18%

Educational Organization

13%

Outsourcing Company

12%

Financial Services Firm

10%

Computer Software Company

18%

Financial Services Firm

13%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM SPSS Statistics?

The software offers consistency across multiple research projects helping us with predictive analytics capabilities.

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What is your experience regarding pricing and costs for IBM SPSS Statistics?

The cost of IBM SPSS Statistics is managed by organizations, not individual researchers. It is a very expensive produ...

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What needs improvement with IBM SPSS Statistics?

IBM SPSS Statistics does not keep you close to your data like KNIME. In KNIME, at every stage, you can see the result...

See all answers

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What do you like most about Salesforce Einstein Analytics?

The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to...

See all answers

What needs improvement with Salesforce Einstein Analytics?

Salesforce is working very rigorously on improvements with each release.

See all answers

What is your primary use case for Salesforce Einstein Analytics?

I am a Salesforce CPQ developer. I have also worked on Einstein Analytics for reporting purposes.

See all answers

Comparisons

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Compared 16% of the time

Alteryx vs IBM SPSS Statistics

Compared 13% of the time

TIBCO Statistica vs IBM SPSS Statistics

Compared 13% of the time

Microsoft Azure Machine Learning Studio vs IBM SPSS Statistics

Compared 11% of the time

Weka vs IBM SPSS Statistics

Compared 10% of the time

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Microsoft Power BI vs IBM Watson Explorer

Compared 35% of the time

Tableau vs IBM Watson Explorer

Compared 27% of the time

Izenda vs IBM Watson Explorer

Compared 8% of the time

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Microsoft Power BI vs Salesforce Einstein Analytics

Compared 43% of the time

Databricks vs Salesforce Einstein Analytics

Compared 15% of the time

SAP Analytics Cloud vs Salesforce Einstein Analytics

Compared 10% of the time

Tableau vs Salesforce Einstein Analytics

Compared 8% of the time

Qlik Sense vs Salesforce Einstein Analytics

Compared 5% of the time

More Salesforce Einstein Analytics Competitors

Product Reports

Buyer's Guide

IBM SPSS Statistics

December 2024

Download IBM SPSS Statistics product report

Buyer's Guide

IBM Watson Explorer

December 2024

Download IBM Watson Explorer product report

Buyer's Guide

Salesforce Einstein Analytics

November 2024

Download Salesforce Einstein Analytics product report

Also Known As

SPSS Statistics

IBM WEX

Einstein Analytics, Salesforce Wave Analytics

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IBM

Salesforce

Overview

IBM SPSS Statistics is a powerful data mining solution that is designed to aid business leaders in making important business decisions. It is designed so that it can be effectively utilized by organizations across a wide range of fields. SPSS Statistics allows users to leverage machine learning algorithms so that they can mine and analyze data in the most effective way possible.

IBM SPSS Statistics Benefits

Some of the ways that organizations can benefit by choosing to deploy IBM SPSS Statistics include:

Ease of use. SPSS Statistics enables users to simply and intuitively take control of their statistical needs. The solution is designed so that analysts who do not know how to code can easily make full use of the various tools and capabilities that SPSS Statistics has to offer. Its command language is so straightforward that it does not require users to undergo special training before they use it.

Comprehensive and flexible build. SPSS Statistics is designed to be both a comprehensive and highly flexible analytics solution. It enables users to utilize a variety of integrations that make it easy for users to add features that they might feel they are missing.

Automation. SPSS Statistics makes it simple for users to automate basic tasks that they might otherwise devote too much time worrying about. Tasks like calculation or data gathering can be delegated to the system while more conceptual tasks like data analysis are given to an organization’s analysts to handle.

IBM SPSS Statistics Features

Intuitive user interface. SPSS Statistics enables users to deploy an intuitive interface that makes the process of system management simple. Among the other components of this interface is a drag-and-drop feature that makes analysis and management possible for anyone who wants to use it.

Advanced data visualizations. Analysts that employ SPSS Statistics gain access to tools that empower them to create and export data visualizations. These visualizations can be formatted in many different ways depending on what the user needs.

Local data storage. SPSS Statistics has the ability to securely store data on a user’s computer. This enables them to add layers of security that would not necessarily be present if the data was stored in the cloud.

Reviews from Real Users

IBM SPSS Statistics is a highly effective solution that stands out when compared to many of its competitors. Two major advantages it offers are the wealth of functionalities that it provides and its high level of accessibility.

An Emeritus Professor of Health Services Research at a university writes, "The most valuable feature of IBM SPSS Statistics is all the functionality it provides. Additionally, it is simple to do the five-way analysis that you can in a multidimensional setup space. It's the multidimensional space facility that is most useful."

A Director of Systems Management & MIS Operations at a university, says, “The SPSS interface is very accessible and user-friendly. It's really easy to get information from it. I've shared it with experts and beginners, and everyone can navigate it.”

IBM Watson Explorer is a cognitive exploration and content analysis platform that lets you listen to your data for advice. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI. Leverage built-in cognitive capabilities powered by machine learning models, natural language processing and next-generation APIs to unlock hidden value in all your data. Gain a secure 360-degree view of customers, in context, to deliver better experiences for your clients.

Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

Connect directly to your CRM data and execute on insights directly in Chatter.
Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
Explore data quickly and automate actions with prebuilt apps.
Use mobile to act, whether you're on Android or iOS.

Sample Customers

LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA, Razorsight, Si.mobil, University Hospitals of Leicester, CROOZ Inc., GFS Fundraising Solutions, Nedbank Ltd., IDS-TILDA

RIMAC, Westpac New Zealand, Toyota Financial Services, Swiss Re, Akershus University Hospital, Korean Air Lines, Mizuho Bank, Honda

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority

Find out what your peers are saying about Knime, Weka, IBM and others in Data Mining. Updated: November 2024.

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