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Databricks vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Users experience mixed returns with Databricks, noting cost efficiency and scalability but facing challenges with measuring monetary gains.
Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
For a lot of different tasks, including machine learning, it is a nice solution.
Senior Data Engineer at a logistics company with 51-200 employees
When it comes to big data processing, I prefer Databricks over other solutions.
Head CEO at bizmetric
 

Customer Service

Sentiment score
7.0
Databricks customer service is praised for prompt, professional support, though some report delays; documentation helps many users.
Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
Whenever we reach out, they respond promptly.
Senior Data Engineer at a logistics company with 51-200 employees
As of now, we are raising issues and they are providing solutions without any problems.
Data Platform Architect at KELLANOVA
I rate the technical support as fine because they have levels of technical support available, especially partners who get really good support from Databricks on new features.
Data Engineer at CRAFT Tech
Tech support for Salesforce Einstein Analytics is generally good.
Preseales and Solution Head at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
Databricks is praised for its scalability, elasticity, and auto-scaling, providing high performance and flexibility across industries.
Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
The sky's the limit with Databricks.
Governance And Engagement Lead
The patches have sometimes caused issues leading to our jobs being paused for about six hours.
Senior Data Engineer at a logistics company with 51-200 employees
Databricks is an easily scalable platform.
Data Platform Architect at KELLANOVA
 

Stability Issues

Sentiment score
7.6
Databricks is highly rated for reliability and efficiency, with minor issues quickly resolved, boasting strong user stability scores.
Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
They release patches that sometimes break our code.
Senior Data Engineer at a logistics company with 51-200 employees
Although it is too early to definitively state the platform's stability, we have not encountered any issues so far.
Data Platform Architect at KELLANOVA
Databricks is definitely a very stable product and reliable.
Data Engineer at a tech vendor with 1,001-5,000 employees
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
 

Room For Improvement

Databricks needs better visualization, integration, clearer errors, UI enhancements, wider platform support, and improved documentation and usability.
Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
Adjusting features like worker nodes and node utilization during cluster creation could mitigate these failures.
Data Engineer at a engineering company with 1,001-5,000 employees
We prefer using a small to mid-sized cluster for many jobs to keep costs low, but this sometimes doesn't support our operations properly.
Senior Data Engineer at a logistics company with 51-200 employees
We use MLflow for managing MLOps, however, further improvement would be beneficial, especially for large language models and related tools.
Solution Architect at Mercedes-Benz AG
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
Solution Architect And Senior Consultant at Keysight Technologies
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
Preseales and Solution Head at a consultancy with 10,001+ employees
 

Setup Cost

Databricks' pricing varies widely based on usage and data volume, making it cost-effective yet potentially expensive for large-scale use.
Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
It is not a cheap solution.
Data Platform Architect at KELLANOVA
I believe that in terms of credits for Databricks, we're spending between £15,000 and £20,000 a month.
Governance And Engagement Lead
A benefit is that the pricing is available online, ensuring there are no hidden costs.
Preseales and Solution Head at a consultancy with 10,001+ employees
In general, I would rate it as a little bit on the expensive side compared to other available options.
Solution Architect And Senior Consultant at Keysight Technologies
 

Valuable Features

Databricks excels in ease of use, scalability, integration, and data governance, enhancing productivity and collaboration for data engineering.
Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
Databricks' capability to process data in parallel enhances data processing speed.
Data Engineer at a engineering company with 1,001-5,000 employees
The platform allows us to leverage cloud advantages effectively, enhancing our AI and ML projects.
Data Platform Architect at KELLANOVA
The Unity Catalog is for data governance, and the Delta Lake is to build the lakehouse.
Data Engineer at CRAFT Tech
It allows for a personalized customer experience by providing insights.
Preseales and Solution Head at a consultancy with 10,001+ employees
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
Solution Architect And Senior Consultant at Keysight Technologies
 

Categories and Ranking

Databricks
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Cloud Data Warehouse (9th), Data Science Platforms (1st), Data Management Platforms (DMP) (5th), Streaming Analytics (1st)
Salesforce Einstein Analytics
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
BI (Business Intelligence) Tools (18th)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. Databricks is designed for Cloud Data Warehouse and holds a mindshare of 9.2%, up 6.7% compared to last year.
Salesforce Einstein Analytics, on the other hand, focuses on BI (Business Intelligence) Tools, holds 1.0% mindshare, down 1.2% since last year.
Cloud Data Warehouse Market Share Distribution
ProductMarket Share (%)
Databricks9.2%
Snowflake16.1%
Teradata8.5%
Other66.2%
Cloud Data Warehouse
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Salesforce Einstein Analytics1.0%
Microsoft Power BI9.4%
Tableau Enterprise6.7%
Other82.9%
BI (Business Intelligence) Tools
 

Featured Reviews

SimonRobinson - PeerSpot reviewer
Governance And Engagement Lead
Improved data governance has enabled sensitive data tracking but cost management still needs work
I believe we could improve Databricks integration with cloud service providers. The impact of our current integration has not been particularly good, and it's becoming very expensive for us. The inefficiencies in our implementation, such as not shutting down warehouses when they're not in use or reserving the right number of credits, have led to increased costs. We made several beginner mistakes, such as not taking advantage of incremental loading and running overly complicated queries all the time. We should be using ETL tools to help us instead of doing it directly in Databricks. We need more experienced professionals to manage Databricks effectively, as it's not as forgiving as other platforms such as Snowflake. I think introducing customer repositories would facilitate easier implementation with Databricks.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
9%
Computer Software Company
9%
Healthcare Company
6%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise12
Large Enterprise56
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

Which do you prefer - Databricks or Azure Machine Learning Studio?
Databricks gives you the option of working with several different languages, such as SQL, R, Scala, Apache Spark, or Python. It offers many different cluster choices and excellent integration with ...
How would you compare Databricks vs Amazon SageMaker?
We researched AWS SageMaker, but in the end, we chose Databricks. Databricks is a Unified Analytics Platform designed to accelerate innovation projects. It is based on Spark so it is very fast. It...
Which would you choose - Databricks or Azure Stream Analytics?
Databricks is an easy-to-set-up and versatile tool for data management, analysis, and business analytics. For analytics teams that have to interpret data to further the business goals of their orga...
What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
 

Also Known As

Databricks Unified Analytics, Databricks Unified Analytics Platform, Redash
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

Elsevier, MyFitnessPal, Sharethrough, Automatic Labs, Celtra, Radius Intelligence, Yesware
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Snowflake Computing, Microsoft, Teradata and others in Cloud Data Warehouse. Updated: January 2026.
880,901 professionals have used our research since 2012.