SAP Crystal Reports vs TIBCO Jaspersoft comparison

SAP and TIBCO are both solutions in the Reporting category. SAP is ranked #7 with an average rating of 8.3, while TIBCO is ranked #12 with an average rating of 8.7. SAP holds a 2.5% mindshare in RT, compared to TIBCO’s 1.9% mindshare. Additionally, 96% of SAP users are willing to recommend the solution, compared to 83% of TIBCO users who would recommend it.

SAP Crystal Reports

Read 52 SAP Crystal Reports reviews

1,754 Views
1,421 Comparison Views

96% willing to recommend

TIBCO Jaspersoft

Read 30 TIBCO Jaspersoft reviews

1,756 Views
1,405 Comparison Views

83% willing to recommend

SAP Crystal Reports

TIBCO Jaspersoft

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

SAP Crystal Reports and TIBCO Jaspersoft compete in the reporting tools market, with TIBCO Jaspersoft often preferred for its dynamic data representation and self-service capabilities.

Features: SAP Crystal Reports offers detailed and formatted reporting with high customization via complex formulas and versatile data connectivity. It supports pixel-perfect static reporting across diverse databases. TIBCO Jaspersoft excels in ad-hoc reporting, interactive dashboards, and big data support, offering a dynamic data representation with strong self-service capabilities.

Room for Improvement:SAP Crystal Reports needs to address its complex report inheritance and outdated visualization features. Users find the syntax difficult. TIBCO Jaspersoft should improve its user interface design, stability, and integration with newer charting libraries. Better customer support for the community version is desired.

Ease of Deployment and Customer Service:SAP Crystal Reports supports on-premises deployment, but TIBCO Jaspersoft is more flexible, with options for hybrid and public cloud installations. SAP's customer service is inconsistent, while TIBCO's enterprise support is robust, though varies between free and enterprise editions.

Pricing and ROI: SAP Crystal Reports is considered expensive due to annual maintenance fees but offers high ROI for ERP reporting. TIBCO Jaspersoft provides a cost-effective open-source community version for small businesses, though its enterprise version can be seen as overpriced. It delivers a scalable solution with satisfactory ROI.

To learn more, read our detailed SAP Crystal Reports vs. TIBCO Jaspersoft Report (Updated: December 2025).

Buyer's Guide

SAP Crystals vs. TIBCO Jaspersoft

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Crystal Reports

Ranking in Reporting

7th

Average Rating

8.2

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

TIBCO Jaspersoft

Ranking in Reporting

12th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Embedded BI (8th)

Mindshare comparison

As of January 2026, in the Reporting category, the mindshare of SAP Crystal Reports is 2.5%, down from 2.7% compared to the previous year. The mindshare of TIBCO Jaspersoft is 1.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Reporting Market Share Distribution
Product	Market Share (%)
SAP Crystal Reports	2.5%
TIBCO Jaspersoft	1.9%
Other	95.6%

Reporting

Featured Reviews

Salman Mukhtar Baig

SAP Technical Manager at VS Furniture Middle East

Unlock data insights with seamless integration and robust reporting features

I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.

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Ashish-Sahu

Technical Manager at Bahwan CyberTek

Has delivered visually appealing reports and improved user interaction

The integration of TIBCO Jaspersoft with some data sources has limitations that I encountered, and it was not very straightforward. This was one of the concerns with TIBCO Jaspersoft. The limitations include compatibility with some drivers where we do not have adequate JDBC drivers, and because of that, I am not able to make the connection pool. I do see a negative side in terms of support. I am a little disappointed because when we report any defect, it takes time to get a resolution. There are also limitations on some connectors where we do not have connectivity established. These are the few issues I faced while using TIBCO Jaspersoft.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Over the years, SAP Crystal Reports has had a very positive impact and benefits; it's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases."

"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."

"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."

"It is an user-friendly solution."

"I find Crystal Reports very easy to use, even for a non-technical person."

"The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements."

"The initial setup of the solution is pretty easy."

"Using SAP Crystal Reports had a strong impact on our organization; it saves significant time by automating routine reporting tasks and reduced manual effort in preparing customer letters and reports."

More SAP Crystal Reports pros

"The feature that I like most is the drag and drop capability."

"The reports I prepare using TIBCO Jaspersoft are quite user-friendly, and the look and feel are much better compared to other report generation tools."

"We find the access restrictions on different user groups valuable."

"With the online view, it's easier to create Ad Hoc reports. It has inbuilt reports so we can easily get data from the system and customize the fields."

"Stability-wise, I rate the solution a ten out of ten...The deployment process of TIBCO Jaspersoft is easy."

"It's easy to use and maintain."

"We can set any property dynamically."

"The solution is standalone with the flexibility to use visualize.js to embed within the application."

More TIBCO Jaspersoft pros

Cons

"If at all possible, a little bit of improvement on the analytical side is needed."

"The financing part needs improvement."

"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."

"Customer support for SAP Crystal Reports is nonexistent."

"I rate SAP Crystal Reports a seven out of ten because while reports sometimes lack clarity due to varying data scenarios affecting comprehension, the backend learning experience with data is ongoing and highlights existing challenges."

"SAP Crystal Reports should provide better support for dynamic connectors."

"There could be improvements made to the analytics capabilities."

"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."

More SAP Crystal Reports cons

"Customization is an area with certain shortcomings in the solution that needs improvement."

"I would like to see some analysis done prior to data extraction. The data extraction itself could also be improved."

"Jaspersoft should focus on user interaction features, and one should not expect it to suit every niche."

"There might be some compatibility issues with the dashboard if we're using the latest version and some clients are using the older version. Some features might not be supported."

"A better focus should be put on self-service reporting."

"The integration of TIBCO Jaspersoft with some data sources has limitations that I encountered, and it was not very straightforward."

"We'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing."

"TIBCO Jaspersoft would benefit from enabling you to run multiple reports in one file and incorporating more options related to multiple reports."

More TIBCO Jaspersoft cons

Pricing and Cost Advice

"This product costs a lot of money."

"SAP Crystal Reports is a very expensive solution."

"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."

"We pay fifteen hundred dollars as licensing fee."

"I feel that SAP Crystal Reports is a reasonably priced product."

"Since I checked last time, only one annual license costs about $25,000."

"The pricing is cost effective because it is based on servers rather than users."

"The solution is a little bit expensive."

"I give the cost of the solution a five out of ten."

"I find the price to be reliable and not overly costly."

"I would rate the pricing as four out of five because it's expensive."

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Comparison Review

it_user6978

Co-Founder at Helical IT Solution (Jaspersoft, Pentaho, Talend, Kettle, DWBI, ETL, Ctools, iReport, Jasper Report)

Jun 10, 2013

Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition

Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…

Read full review

Top Industries

By visitors reading reviews

Manufacturing Company

11%

Financial Services Firm

11%

Computer Software Company

Government

Financial Services Firm

16%

Computer Software Company

13%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	15
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	7
Large Enterprise	15

Questions from the Community

What needs improvement with SAP Crystal Reports?

SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...

See all answers

What is your primary use case for SAP Crystal Reports?

I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...

See all answers

What do you like most about SAP Crystal Reports?

We use SAP Crystal Reports for operational reporting.

See all answers

Seeking lightweight open source BI software

The best and open source (No cost involved) solution for all BI requirements is Jaspersoft Open Studio. Refer to rajeshsirsikar.com for more information.

See all answers

What is your experience regarding pricing and costs for TIBCO Jaspersoft?

I am sharing a scenario for pricing: for ten thousand users and a robust server, it may cost in the hundreds of thousands USD. However, TIBCO is more enterprise-focused and might have different pri...

See all answers

What needs improvement with TIBCO Jaspersoft?

See all answers

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Compared 12% of the time

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Compared 11% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

SAP Crystals

December 2025

Download SAP Crystal Reports product report

Buyer's Guide

TIBCO Jaspersoft

December 2025

Download TIBCO Jaspersoft product report

Overview

Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format.

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SAP

TIBCO Jaspersoft is a versatile BI tool used for creating and integrating reports, with added functionality for business intelligence such as ad hoc report writers, online report writers, and dashboard designers. It is used for various purposes such as employee performance, revenue management and billing reports, and IT operational reporting.

The solution can be deployed on-premises or in the cloud, is user-friendly, with drag-and-drop report creation, access restrictions for user groups, and connectivity to multiple data sources. It has helped organizations fulfill their needs related to security and create reports quickly, with easy scheduling and report creation with different parameters.

TIBCO

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP

Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma

Buyer's Guide

SAP Crystals vs. TIBCO Jaspersoft

December 2025

Free Report: SAP Crystal Reports vs. TIBCO Jaspersoft

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