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SAP Crystal Reports vs TIBCO Jaspersoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Crystal Reports
Ranking in Reporting
9th
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
TIBCO Jaspersoft
Ranking in Reporting
7th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Embedded BI (6th)
 

Mindshare comparison

As of January 2025, in the Reporting category, the mindshare of SAP Crystal Reports is 2.7%, down from 4.0% compared to the previous year. The mindshare of TIBCO Jaspersoft is 2.8%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

MVD Prasad - PeerSpot reviewer
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.
Chan Sambopol - PeerSpot reviewer
Easy to use with a nice design and good connectivity
TIBCO Jaspersoft has two versions. Version one is the enterprise version, The other one is the community version, and which allows us to use it for free. In the free version, we have to support ourselves. For the enterprise version, you have technical support if you need it. I wish that we had more support while in the portal, at least for the community version, or if we could talk to someone regarding issues, like how to configure or fine-tune would be helpful. We'd like to have help on how to solve some problems when we use the product and have some error or limitation. They need to, at the very least, improve the community. The Enterprise Edition has support, and we can force some tickets through the portal and then have an engineer support us in some cases. However, in terms of the subscription price, it's a bit high. Therefore, we'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find Crystal Reports very easy to use, even for a non-technical person."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"We use SAP Crystal Reports for operational reporting."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"It is an user-friendly solution."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"The initial setup of the solution is pretty easy."
"The solution is standalone with the flexibility to use visualize.js to embed within the application."
"It offers high processing power for report generation and is cost-effective."
"The designer is the most valuable feature."
"We find the access restrictions on different user groups valuable."
"The growth time is the most valuable feature of TIBCO Jaspersoft."
"I give the stability of the solution a nine out of ten."
"It's easy to use and maintain."
"The feature that I like most is the drag and drop capability."
 

Cons

"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"SAP Crystal Reports has some compatibility issues with third-party products."
"The financing part needs improvement."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"If at all possible, a little bit of improvement on the analytical side is needed."
"SAP Crystal Reports should provide better support for dynamic connectors."
"There could be improvements made to the analytics capabilities."
"We'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing."
"I would like to see better support for big data."
"A better focus should be put on self-service reporting."
"I would like to see some analysis done prior to data extraction. The data extraction itself could also be improved."
"TIBCO Jaspersoft would benefit from enabling you to run multiple reports in one file and incorporating more options related to multiple reports."
"There might be some compatibility issues with the dashboard if we're using the latest version and some clients are using the older version. Some features might not be supported."
"The stability of TIBCO Jaspersoft needs improvement."
"Jaspersoft should focus on user interaction features, and one should not expect it to suit every niche."
 

Pricing and Cost Advice

"This product costs a lot of money."
"I feel that SAP Crystal Reports is a reasonably priced product."
"We pay fifteen hundred dollars as licensing fee."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"SAP Crystal Reports is a very expensive solution."
"I would rate the pricing as four out of five because it's expensive."
"I find the price to be reliable and not overly costly."
"I give the cost of the solution a five out of ten."
"Since I checked last time, only one annual license costs about $25,000."
"The pricing is cost effective because it is based on servers rather than users."
"The solution is a little bit expensive."
report
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Comparison Review

it_user6978 - PeerSpot reviewer
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
Financial Services Firm
19%
Computer Software Company
17%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
Seeking lightweight open source BI software
The best and open source (No cost involved) solution for all BI requirements is Jaspersoft Open Studio. Refer to rajeshsirsikar.com for more information.
What is your experience regarding pricing and costs for TIBCO Jaspersoft?
The solution is a little bit expensive. I rate the pricing a five out of ten.
 

Learn More

 

Overview

 

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma
Find out what your peers are saying about SAP Crystal Reports vs. TIBCO Jaspersoft and other solutions. Updated: January 2025.
830,726 professionals have used our research since 2012.