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SAP Crystal Reports vs TIBCO Jaspersoft comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Cognos
Sponsored
Ranking in Reporting
4th
Average Rating
8.0
Number of Reviews
134
Ranking in other categories
BI (Business Intelligence) Tools (7th)
SAP Crystal Reports
Ranking in Reporting
9th
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
TIBCO Jaspersoft
Ranking in Reporting
8th
Average Rating
7.4
Number of Reviews
28
Ranking in other categories
Embedded BI (6th)
 

Mindshare comparison

As of November 2024, in the Reporting category, the mindshare of IBM Cognos is 4.4%, down from 6.1% compared to the previous year. The mindshare of SAP Crystal Reports is 2.8%, down from 4.1% compared to the previous year. The mindshare of TIBCO Jaspersoft is 2.8%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

Carlos Larrad Salgado - PeerSpot reviewer
Jul 27, 2022
Improved the quality of our KPIs, while reducing calls to the IT department
I don't like that when we use Colab packages, we get less functionality. For example, you can make groups of data with Excel or with the data sets from the packages, but when you use the Colab packages directly, you can only group the data when you analyze it with Analysis Studio. I think Cognos needs to improve more on this functionality. The user experience is also very important. Cognos is not very easy to understand sometimes, especially when they change the layout but keep the functionality the same. The help is not very graphic and they have no examples. Cognos has to make a big effort to help with understanding the functionality by improving the documentation. There is a lot of documentation, but the examples are hard to find and they should make their help section easier to understand for non-technical users.
MVD Prasad - PeerSpot reviewer
Jan 9, 2024
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
We were dedicated to Crystal Reports, and now they have shifted to SAP reports. While both functionalities are similar, there might be some enhancements or additional features to look forward to in the SAP version. However, I haven't encountered any issues. I've consistently used SAP Crystal…
Chan Sambopol - PeerSpot reviewer
Jan 30, 2023
Easy to use with a nice design and good connectivity
TIBCO Jaspersoft has two versions. Version one is the enterprise version, The other one is the community version, and which allows us to use it for free. In the free version, we have to support ourselves. For the enterprise version, you have technical support if you need it. I wish that we had more support while in the portal, at least for the community version, or if we could talk to someone regarding issues, like how to configure or fine-tune would be helpful. We'd like to have help on how to solve some problems when we use the product and have some error or limitation. They need to, at the very least, improve the community. The Enterprise Edition has support, and we can force some tickets through the portal and then have an engineer support us in some cases. However, in terms of the subscription price, it's a bit high. Therefore, we'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of stability, I think that Cognos is more stable than Tableau and Power Bi because of its framework manager concept that allows us to import metadata and store it in the framework manager."
"The three IBM Cognos features I find the most valuable are Dynamic Cubes, PowerPlay, and Watson."
"The initial setup was straightforward."
"Even while a user is using a cube for reporting, there will not be a situation as ' Cube file locked; unable to build or deploy'."
"Security administration tools are powerful and flexible."
"Cognos is the best application with dashboards,batch reporting, jobs, events and ad-hoc reporting for business users."
"IBM Cognos improves the effectiveness of the sales team."
"Stability-wise, I rate the solution a ten out of ten."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"It is an user-friendly solution."
"The initial setup of the solution is pretty easy."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"I find Crystal Reports very easy to use, even for a non-technical person."
"We use SAP Crystal Reports for operational reporting."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"It's easy to use and maintain."
"With the online view, it's easier to create Ad Hoc reports. It has inbuilt reports so we can easily get data from the system and customize the fields."
"The designer is the most valuable feature."
"The feature that I like most is the drag and drop capability."
"You can do quite a lot with it in terms of automated reports and dashboards."
"We find the access restrictions on different user groups valuable."
"The solution is standalone with the flexibility to use visualize.js to embed within the application."
"Stability-wise, I rate the solution a ten out of ten...The deployment process of TIBCO Jaspersoft is easy."
 

Cons

"I think the GIS pieces maybe not as good as we would like."
"There are some problems with how Cognos handles huge data sets and when connecting with multiple sources and searching the data."
"Cognos is quite slow - it's missing the performance of the PowerPlay cubes."
"It would be nice to offer free online training on the tool for end-users."
"This product could use improvement in terms of usability for those with less technical know how."
"I would like for the platform to become more standard. If we make a development on our report and our dashboard, it will not be used in another solution. That means there is no portability for the developers."
"One thing that we really want is the ability to have data portrayed on an image. Cognos is not able to do it at the moment, and that's becoming a requirement from the business side: having an image and then plotting your dataset on top of the image as a map."
"The solution's support could be better."
"The financing part needs improvement."
"SAP Crystal Reports has some compatibility issues with third-party products."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"If at all possible, a little bit of improvement on the analytical side is needed."
"SAP Crystal Reports should provide better support for dynamic connectors."
"There could be improvements made to the analytics capabilities."
"Currently, JSON format is the main format we use, however, in TIBCO Jaspersoft, XML format is the default and JSON did not work because TIBCO did not fix it."
"The Ad Hoc Report Writer does not include as many features as Tableau and needs to be improved to meet expectations."
"The upgrades are not easy."
"There might be some compatibility issues with the dashboard if we're using the latest version and some clients are using the older version. Some features might not be supported."
"The reporting templates have room for improvement."
"TIBCO Jaspersoft would benefit from enabling you to run multiple reports in one file and incorporating more options related to multiple reports."
"We'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing."
"The stability of TIBCO Jaspersoft needs improvement."
 

Pricing and Cost Advice

"My company uses IBM Cognos with another IBM product, so I think only one license is used."
"It is pretty expensive."
"IBM Cognos offers competitive pricing similar to other BI vendors in the market."
"I don't know the exact cost, but I believe Cognos is quite expensive, especially when it comes to the support consultants and the procedures that need to be applied."
"The pricing of this product is meant for medium to large-scale enterprises."
"There is a standard license required to use this solution. There are some additional tools but I am not sure if they are an extra cost."
"It is my understanding that the cost is very low. It's not very expensive."
"The cost of IBM Cognos it's more or less the same as most of the other solutions on the market. They're very competitive with the rest of the market and it is not the most expensive product."
"I feel that SAP Crystal Reports is a reasonably priced product."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"SAP Crystal Reports is a very expensive solution."
"We pay fifteen hundred dollars as licensing fee."
"This product costs a lot of money."
"The pricing is cost effective because it is based on servers rather than users."
"I find the price to be reliable and not overly costly."
"Since I checked last time, only one annual license costs about $25,000."
"I would rate the pricing as four out of five because it's expensive."
"The solution is a little bit expensive."
"I give the cost of the solution a five out of ten."
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Comparison Review

it_user6978 - PeerSpot reviewer
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
Educational Organization
57%
Financial Services Firm
7%
Computer Software Company
5%
Government
4%
Computer Software Company
10%
Financial Services Firm
10%
Government
9%
Manufacturing Company
9%
Financial Services Firm
20%
Computer Software Company
19%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik ...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
I need improvements, particularly with the Framework Manager, which has an outdated user interface from older version...
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query langu...
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
Seeking lightweight open source BI software
The best and open source (No cost involved) solution for all BI requirements is Jaspersoft Open Studio. Refer to raje...
What is your experience regarding pricing and costs for TIBCO Jaspersoft?
The solution is a little bit expensive. I rate the pricing a five out of ten.
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
No data available
No data available
 

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Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma
Find out what your peers are saying about SAP Crystal Reports vs. TIBCO Jaspersoft and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.