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SAP Crystal Reports vs TIBCO Jaspersoft comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Crystal Reports
Ranking in Reporting
13th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
No ranking in other categories
TIBCO Jaspersoft
Ranking in Reporting
12th
Average Rating
7.2
Reviews Sentiment
6.4
Number of Reviews
31
Ranking in other categories
Embedded BI (8th)
 

Mindshare comparison

As of March 2026, in the Reporting category, the mindshare of SAP Crystal Reports is 2.5%, down from 2.6% compared to the previous year. The mindshare of TIBCO Jaspersoft is 1.9%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
TIBCO Jaspersoft1.9%
SAP Crystal Reports2.5%
Other95.6%
Reporting
 

Featured Reviews

Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.
Shaina Munoz - PeerSpot reviewer
Software Engineer at a manufacturing company with 10,001+ employees
Legacy reporting has exposed limitations and now drives a gradual shift to modern analytics
Something that I wish would be improved is that TIBCO Jaspersoft Studio looks like something that was designed in the 1980s. The UI is not user-friendly. Finding things in the solution can be quite tedious, and the exported code does not really follow good programming standards. For example, the use of exceptions were not very descriptive. You would have something called exception one, two, three, post-grass exception one, two, three, nothing very descriptive as to what was going on. The files were very long and you would end up with a bunch of code that was not really being used. Helping the tool create more intuitive naming conventions would be better. Maybe implementing some sort of AI logic to clean up the code after it has been generated would help. It would be nice if there was easier integration with other programming languages such as Python, which is where we were migrating to because of its versatility and big data capabilities. Something like Scala and Hadoop would have made it easier for us to remain in Java. I would say to improve TIBCO Jaspersoft, integrate it with other programming languages and other big data tools and include AI functionality. I cannot even see what I need to see in the display box, so I would fix the AI. Another thing to note is that TIBCO Jaspersoft does not offer much in terms of documentation. There were only some wiki pages for some common errors. Customer support required you to have a license. It is not available to the general public. As for performance, working with Java 8 and 11 instead of the latest Java versions is also something that impacted our performance because we had some packages that were dependent on Java version 21 and up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like about it is that it's easy to use and it provides good connectivity to various databases."
"The initial setup of the solution is pretty easy."
"It is a pillar of our product to provide embedded reports so I would say it has been an essential part of our system."
"Report Wizards and Sample Reports are very useful for us, and I'd say they're the most valuable features as well."
"Users have learned to write their own reports, reducing the load on our IT department."
"In general, Crystal Reports 2008 is a very robust reporting tool."
"Using Crystal Reports means all this manual work is eliminated."
"It is essential for our ERP reporting to function, so the value is very high."
"Community edition which is free is the best buy for small to medium companies who can't afford any money at all to try a product."
"You can do quite a lot with it in terms of automated reports and dashboards."
"HTML5 charts are rich and dynamics Ad-hoc reporting allows the end user or analyst to easily develop their own reports (based on business language)."
"Stability-wise, I rate the solution a ten out of ten...The deployment process of TIBCO Jaspersoft is easy."
"With the online view, it's easier to create Ad Hoc reports. It has inbuilt reports so we can easily get data from the system and customize the fields."
"This is a good product and I recommend it."
"For Enterprise level companies, it has rich enterprise features such as ad-hoc reporting on self service BI, rich dashboards, rich embedded BI solutions, mobile BI solutions, multi-tenant features, and rich HTML-5 visualizations."
"Business processes automation provides higher efficiency and minimizes human error."
 

Cons

"It needs better support for child reports."
"Bought and sold many times and newer product releases do not seem to offer much improvement."
"SAP Crystal Reports should provide better support for dynamic connectors."
"Installation takes more than 15 minutes on our workstations."
"Customer service is terrible, if it wasn’t for the Google community there would not be any support at all."
"SAP Crystal Reports has some compatibility issues with third-party products."
"I feel an improvement would be allowing users to change the font on translated fields."
"However, the majority of technical support is in another country which can cause problems scheduling a contact time and can hamper verbal communication."
"Jaspersoft should focus on user interaction features, and one should not expect it to suit every niche."
"The Ad Hoc Report Writer does not include as many features as Tableau and needs to be improved to meet expectations."
"There is scope of improvement in terms of: More flexibility for report / dashboards development. A report bursting option."
"Currently, JSON format is the main format we use, however, in TIBCO Jaspersoft, XML format is the default and JSON did not work because TIBCO did not fix it."
"I would like to see them make it more user friendly for developers and include the latest charting libraries."
"Even though it works well enough for our purposes, one thing I think that could be improved is making it easier to configure."
"We encountered some scalability issues, as the server doesn't handle too many concurrent connections very well."
"The stability of TIBCO Jaspersoft needs improvement."
 

Pricing and Cost Advice

"I feel that SAP Crystal Reports is a reasonably priced product."
"SAP Crystal Reports is a very expensive solution."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"This product costs a lot of money."
"We pay fifteen hundred dollars as licensing fee."
"The pricing is cost effective because it is based on servers rather than users."
"I would rate the pricing as four out of five because it's expensive."
"I find the price to be reliable and not overly costly."
"I give the cost of the solution a five out of ten."
"Since I checked last time, only one annual license costs about $25,000."
"The solution is a little bit expensive."
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Comparison Review

it_user6978 - PeerSpot reviewer
Co-Founder at Helical IT Solution (Jaspersoft, Pentaho, Talend, Kettle, DWBI, ETL, Ctools, iReport, Jasper Report)
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Outsourcing Company
6%
Financial Services Firm
13%
Computer Software Company
10%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise16
 

Questions from the Community

What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What is your experience regarding pricing and costs for SAP Crystal Reports?
I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember the exact price, and I need to check the current price on the portal. SAP Crystal ...
Seeking lightweight open source BI software
The best and open source (No cost involved) solution for all BI requirements is Jaspersoft Open Studio. Refer to rajeshsirsikar.com for more information.
What is your experience regarding pricing and costs for TIBCO Jaspersoft?
I am sharing a scenario for pricing: for ten thousand users and a robust server, it may cost in the hundreds of thousands USD. However, TIBCO is more enterprise-focused and might have different pri...
What needs improvement with TIBCO Jaspersoft?
The integration of TIBCO Jaspersoft with some data sources has limitations that I encountered, and it was not very straightforward. This was one of the concerns with TIBCO Jaspersoft. The limitatio...
 

Overview

 

Sample Customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma
Find out what your peers are saying about SAP Crystal Reports vs. TIBCO Jaspersoft and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.