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SAP Crystal Reports vs TIBCO Jaspersoft comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Cognos
Sponsored
Ranking in Reporting
4th
Average Rating
8.0
Number of Reviews
134
Ranking in other categories
BI (Business Intelligence) Tools (7th)
SAP Crystal Reports
Ranking in Reporting
9th
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
TIBCO Jaspersoft
Ranking in Reporting
8th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
28
Ranking in other categories
Embedded BI (6th)
 

Mindshare comparison

As of November 2024, in the Reporting category, the mindshare of IBM Cognos is 4.4%, down from 6.1% compared to the previous year. The mindshare of SAP Crystal Reports is 2.8%, down from 4.1% compared to the previous year. The mindshare of TIBCO Jaspersoft is 2.8%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

Carlos Larrad Salgado - PeerSpot reviewer
Improved the quality of our KPIs, while reducing calls to the IT department
I don't like that when we use Colab packages, we get less functionality. For example, you can make groups of data with Excel or with the data sets from the packages, but when you use the Colab packages directly, you can only group the data when you analyze it with Analysis Studio. I think Cognos needs to improve more on this functionality. The user experience is also very important. Cognos is not very easy to understand sometimes, especially when they change the layout but keep the functionality the same. The help is not very graphic and they have no examples. Cognos has to make a big effort to help with understanding the functionality by improving the documentation. There is a lot of documentation, but the examples are hard to find and they should make their help section easier to understand for non-technical users.
MVD Prasad - PeerSpot reviewer
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.
Chan Sambopol - PeerSpot reviewer
Easy to use with a nice design and good connectivity
TIBCO Jaspersoft has two versions. Version one is the enterprise version, The other one is the community version, and which allows us to use it for free. In the free version, we have to support ourselves. For the enterprise version, you have technical support if you need it. I wish that we had more support while in the portal, at least for the community version, or if we could talk to someone regarding issues, like how to configure or fine-tune would be helpful. We'd like to have help on how to solve some problems when we use the product and have some error or limitation. They need to, at the very least, improve the community. The Enterprise Edition has support, and we can force some tickets through the portal and then have an engineer support us in some cases. However, in terms of the subscription price, it's a bit high. Therefore, we'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main difference that I like about Cognos compared to other solutions is its data splitting functionality. We have all our company data inside the Cognos environment and so we prefer to split the information Cognos itself. It's more efficient this way."
"For planning, forecasting, in-boxing, modeling in general and for predicting numbers and doing work analysis, they are excellent."
"It has a very powerful edit feature which allows users to back out of changes (undo) without forcing them to recreate entire reports."
"The solution's initial setup process is easy."
"In terms of stability, I think that Cognos is more stable than Tableau and Power Bi because of its framework manager concept that allows us to import metadata and store it in the framework manager."
"The dashboarding offered by this solution is very valuable to us."
"I have worked on the features like dashboards and stories, and I do like them a lot."
"IBM Cognos offers tools so that you can design and develop your own test queries and reporting solutions."
"I find Crystal Reports very easy to use, even for a non-technical person."
"It is an user-friendly solution."
"The initial setup of the solution is pretty easy."
"We use SAP Crystal Reports for operational reporting."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"The designer is the most valuable feature."
"We find the access restrictions on different user groups valuable."
"I give the stability of the solution a nine out of ten."
"The feature that I like most is the drag and drop capability."
"With the online view, it's easier to create Ad Hoc reports. It has inbuilt reports so we can easily get data from the system and customize the fields."
"The growth time is the most valuable feature of TIBCO Jaspersoft."
"You can do quite a lot with it in terms of automated reports and dashboards."
"It's easy to use and maintain."
 

Cons

"The high cost of a license makes it hard to scale up on a budget."
"The data uploads that we do, such as Excel files, have a lot of restrictions. If we can make it a bit more user-friendly, allowing us to have more flexibility it would be a great help."
"It could have more options for themes."
"It is a costly product; it is comparatively expensive."
"I would like to have predictive and forecasting capabilities in Cognos. It's one thing to do reporting, and another thing to easily predict or forecast certain data points, which is very important for all the clients."
"Most of our company's customers want to be able to deploy IBM Cognos on a web application and use it as a desktop application, which is not possible currently."
"It would be better if it is was easier to implement without extensive training for it."
"The AI-based features could be further enhanced by the solution."
"SAP Crystal Reports should provide better support for dynamic connectors."
"There could be improvements made to the analytics capabilities."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"The financing part needs improvement."
"SAP Crystal Reports has some compatibility issues with third-party products."
"If at all possible, a little bit of improvement on the analytical side is needed."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"I would like to see some analysis done prior to data extraction. The data extraction itself could also be improved."
"The stability of TIBCO Jaspersoft needs improvement."
"A better focus should be put on self-service reporting."
"Currently, JSON format is the main format we use, however, in TIBCO Jaspersoft, XML format is the default and JSON did not work because TIBCO did not fix it."
"We'd like to see the community version offer a little bit more support and better documentation and we'd like the enterprise edition to have better pricing."
"Customization is an area with certain shortcomings in the solution that needs improvement."
"The Ad Hoc Report Writer does not include as many features as Tableau and needs to be improved to meet expectations."
"The upgrades are not easy."
 

Pricing and Cost Advice

"There is some additional licensing that we needed to purchase because we were touching data outside of our core data platform. The cost was approximately $25,000 for the additional licenses, which were approximate 45 licenses. For the application itself, updates, and the core platform it was approximately $50,000. Giving a total cost of $75,000 annually for our usage of IBM Cognos."
"The solution is affordable."
"The licensing costs are a little bit higher for IBM Cognos. I don't think there is any additional cost apart from the licensing charges."
"There is a standard license required to use this solution. There are some additional tools but I am not sure if they are an extra cost."
"It is my understanding that the cost is very low. It's not very expensive."
"Cognos is super expensive compared to Tableau ($70/month) and Power BI ($20/month) — I think Cognos is roughly $200 a month."
"It is pretty expensive."
"IBM Cognos is priced reasonable. However, it is more expensive than Power BI and Tableau."
"I feel that SAP Crystal Reports is a reasonably priced product."
"We pay fifteen hundred dollars as licensing fee."
"SAP Crystal Reports is a very expensive solution."
"This product costs a lot of money."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"Since I checked last time, only one annual license costs about $25,000."
"The solution is a little bit expensive."
"The pricing is cost effective because it is based on servers rather than users."
"I find the price to be reliable and not overly costly."
"I give the cost of the solution a five out of ten."
"I would rate the pricing as four out of five because it's expensive."
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Comparison Review

it_user6978 - PeerSpot reviewer
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
Educational Organization
56%
Financial Services Firm
7%
Computer Software Company
5%
Government
4%
Computer Software Company
11%
Financial Services Firm
10%
Government
9%
Manufacturing Company
9%
Financial Services Firm
20%
Computer Software Company
18%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik ...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
I need improvements, particularly with the Framework Manager, which has an outdated user interface from older version...
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query langu...
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
Seeking lightweight open source BI software
The best and open source (No cost involved) solution for all BI requirements is Jaspersoft Open Studio. Refer to raje...
What is your experience regarding pricing and costs for TIBCO Jaspersoft?
The solution is a little bit expensive. I rate the pricing a five out of ten.
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
No data available
No data available
 

Learn More

 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Mosaic, Vander University, Telesoft, Entrust, Ericsson, BT, Groupon, John Hopkins, Puma
Find out what your peers are saying about SAP Crystal Reports vs. TIBCO Jaspersoft and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.