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IBM Cognos vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Cognos
Ranking in Reporting
4th
Average Rating
8.0
Number of Reviews
134
Ranking in other categories
BI (Business Intelligence) Tools (7th)
SAP Crystal Reports
Ranking in Reporting
9th
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Reporting category, the mindshare of IBM Cognos is 4.4%, down from 6.1% compared to the previous year. The mindshare of SAP Crystal Reports is 2.8%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

Carlos Larrad Salgado - PeerSpot reviewer
Jul 27, 2022
Improved the quality of our KPIs, while reducing calls to the IT department
I don't like that when we use Colab packages, we get less functionality. For example, you can make groups of data with Excel or with the data sets from the packages, but when you use the Colab packages directly, you can only group the data when you analyze it with Analysis Studio. I think Cognos needs to improve more on this functionality. The user experience is also very important. Cognos is not very easy to understand sometimes, especially when they change the layout but keep the functionality the same. The help is not very graphic and they have no examples. Cognos has to make a big effort to help with understanding the functionality by improving the documentation. There is a lot of documentation, but the examples are hard to find and they should make their help section easier to understand for non-technical users.
MVD Prasad - PeerSpot reviewer
Jan 9, 2024
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
We were dedicated to Crystal Reports, and now they have shifted to SAP reports. While both functionalities are similar, there might be some enhancements or additional features to look forward to in the SAP version. However, I haven't encountered any issues. I've consistently used SAP Crystal…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A positive feature is Report Studio, where we create beautiful, complex reports."
"Stability-wise, I rate the solution a ten out of ten."
"It is a stable product."
"The dashboarding offered by this solution is very valuable to us."
"The basic platform comes with several meta-modelling tools."
"The initial setup is very straightforward."
"Cognos' most valuable features are the bundled studios, simple UI, and advanced features like the ability to create data modules."
"IBM Cognos offers tools so that you can design and develop your own test queries and reporting solutions."
"We use SAP Crystal Reports for operational reporting."
"The initial setup of the solution is pretty easy."
"I find Crystal Reports very easy to use, even for a non-technical person."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"It is an user-friendly solution."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
 

Cons

"The performance is a bottleneck and something that can be improved."
"I would like to see is more easy building, movement in the reports, and dashboard functionality within reporting. Overall more simple elements within reports. If the elements are simple then you don't have to render a full page, but you can move separate parts in the page."
"The solution seems to slow down the servers."
"I don't like that when we use Colab packages, we get less functionality. For example, you can make groups of data with Excel or with the data sets from the packages, but when you use the Colab packages directly, you can only group the data when you analyze it with Analysis Studio. I think Cognos needs to improve more on this functionality."
"I would like to have predictive and forecasting capabilities in Cognos. It's one thing to do reporting, and another thing to easily predict or forecast certain data points, which is very important for all the clients."
"There are many problems with the product's stability part, making it an area where improvements are required."
"They were lacking in the initial phases of development in the area of big data, and they still need to improve that aspect of the product."
"I would like for the platform to become more standard. If we make a development on our report and our dashboard, it will not be used in another solution. That means there is no portability for the developers."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"SAP Crystal Reports has some compatibility issues with third-party products."
"There could be improvements made to the analytics capabilities."
"If at all possible, a little bit of improvement on the analytical side is needed."
"SAP Crystal Reports should provide better support for dynamic connectors."
"The financing part needs improvement."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
 

Pricing and Cost Advice

"IBM Cognos is priced reasonable. However, it is more expensive than Power BI and Tableau."
"My company uses IBM Cognos with another IBM product, so I think only one license is used."
"It is averagely priced."
"There is some additional licensing that we needed to purchase because we were touching data outside of our core data platform. The cost was approximately $25,000 for the additional licenses, which were approximate 45 licenses. For the application itself, updates, and the core platform it was approximately $50,000. Giving a total cost of $75,000 annually for our usage of IBM Cognos."
"It is my understanding that the cost is very low. It's not very expensive."
"I don't know the exact cost, but I believe Cognos is quite expensive, especially when it comes to the support consultants and the procedures that need to be applied."
"The solution is affordable."
"The pricing of this product is meant for medium to large-scale enterprises."
"SAP Crystal Reports is a very expensive solution."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"I feel that SAP Crystal Reports is a reasonably priced product."
"This product costs a lot of money."
"We pay fifteen hundred dollars as licensing fee."
report
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Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Educational Organization
57%
Financial Services Firm
7%
Computer Software Company
5%
Government
4%
Computer Software Company
10%
Financial Services Firm
10%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
I need improvements, particularly with the Framework Manager, which has an outdated user interface from older versions like IBM Cognos 10 or 8. Additionally, the Event Studio, which offered great f...
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
No data available
 

Learn More

 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about IBM Cognos vs. SAP Crystal Reports and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.