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IBM Cognos vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cognos
Ranking in Reporting
4th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
134
Ranking in other categories
BI (Business Intelligence) Tools (7th)
SAP Crystal Reports
Ranking in Reporting
9th
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Reporting category, the mindshare of IBM Cognos is 4.9%, down from 6.0% compared to the previous year. The mindshare of SAP Crystal Reports is 2.7%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

AMOL JAJU - PeerSpot reviewer
Offers ad hoc analysis reports and good for operational dashboarding
There used to be many valuable features, but in the last three or four years, whatever IBM is doing with enhancements, it has taken a lot of time to build and develop. But the best usage of Cognos is the ad hoc analysis reports. I really like that. Our customers also like that. But now the usage of Cognos and OBIE is reduced by various business users because people and business users are now more focused on analytics, slice and dice, and the dashboard, and the widgets.
MVD Prasad - PeerSpot reviewer
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use IBM Cognos for enterprise analytics and reporting."
"The main difference that I like about Cognos compared to other solutions is its data splitting functionality. We have all our company data inside the Cognos environment and so we prefer to split the information Cognos itself. It's more efficient this way."
"The comprehensiveness or broadness of the software functions or business intelligence functions that it provides is valuable. It is also quite easy to use and user-friendly."
"The most valuable feature of IBM Cognos is security. The solution has updated features that other competitors' solutions come out with long after IBM Cognos has had them."
"Integration with Office can enable the 'download' mode of storytelling.​"
"We use the account statement report. When you use an account in HSBC, you receive various types of accounts, such as the stock market, fixed accounts, credit cards, and business accounts. We can create one consolidated report called CCS support, which includes all these accounts. In that statement, we are consolidating all those accounts."
"I have worked on the features like dashboards and stories, and I do like them a lot."
"The initial setup was straightforward."
"It is an user-friendly solution."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"We use SAP Crystal Reports for operational reporting."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"The initial setup of the solution is pretty easy."
"I find Crystal Reports very easy to use, even for a non-technical person."
 

Cons

"The solution's support could be better."
"I need improvements, particularly with the Framework Manager, which has an outdated user interface from older versions like IBM Cognos 10 or 8. Additionally, the Event Studio, which offered great flexibility in previous versions, is no longer available in IBM Cognos Analytics 12. These are areas that could be improved to enhance the product."
"Extending dynamic cubes aggregate awareness with calculated measures."
"One key area for improvement is the need to improve the self-service nature and functionality of the product in terms of visual analytics."
"Compared to Tableau and PowerBI, the IBM interface is easier to use. However, the drag-and-drop functionality isn't as straightforward. Formatting is also more challenging in the cloud than in other applications, like Power BI. Also, if you encounter an issue, it takes more time to resolve it on the formatting side."
"It would be better if it is was easier to implement without extensive training for it."
"I think the GIS pieces maybe not as good as we would like."
"Cognos is quite slow - it's missing the performance of the PowerPlay cubes."
"SAP Crystal Reports has some compatibility issues with third-party products."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"There could be improvements made to the analytics capabilities."
"SAP Crystal Reports should provide better support for dynamic connectors."
"The financing part needs improvement."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"If at all possible, a little bit of improvement on the analytical side is needed."
 

Pricing and Cost Advice

"IBM Cognos offers competitive pricing similar to other BI vendors in the market."
"There is a standard license required to use this solution. There are some additional tools but I am not sure if they are an extra cost."
"IBM Cognos is priced reasonable. However, it is more expensive than Power BI and Tableau."
"My company uses IBM Cognos with another IBM product, so I think only one license is used."
"It is pretty expensive."
"There is some additional licensing that we needed to purchase because we were touching data outside of our core data platform. The cost was approximately $25,000 for the additional licenses, which were approximate 45 licenses. For the application itself, updates, and the core platform it was approximately $50,000. Giving a total cost of $75,000 annually for our usage of IBM Cognos."
"I rate the product price as four or five on a scale from one to ten, where one is a low price, and ten is a high price."
"It is my understanding that the cost is very low. It's not very expensive."
"This product costs a lot of money."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"I feel that SAP Crystal Reports is a reasonably priced product."
"SAP Crystal Reports is a very expensive solution."
"We pay fifteen hundred dollars as licensing fee."
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Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Educational Organization
56%
Financial Services Firm
7%
Computer Software Company
4%
Manufacturing Company
4%
Financial Services Firm
10%
Computer Software Company
10%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
I need improvements, particularly with the Framework Manager, which has an outdated user interface from older versions like IBM Cognos 10 or 8. Additionally, the Event Studio, which offered great f...
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
No data available
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about IBM Cognos vs. SAP Crystal Reports and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.