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Pentaho Business Analytics vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pentaho Business Analytics
Ranking in Reporting
14th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
BI (Business Intelligence) Tools (20th), Cloud Operations Analytics (4th)
SAP Crystal Reports
Ranking in Reporting
9th
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Reporting category, the mindshare of Pentaho Business Analytics is 1.1%, down from 1.4% compared to the previous year. The mindshare of SAP Crystal Reports is 2.7%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

Sayan König - PeerSpot reviewer
Flexible, easy to understand, and simple to set up
The repository should be improved. There should be the possibility to have versioning, to make it combinable with some Git repositories or something like that, to check out the processes and make sure it has a traceable history. The solution could really be improved. There are too many bugs in our version.
MVD Prasad - PeerSpot reviewer
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy to use components to create the job."
"Pentaho is an analytics platform that can be used when an organization has a lot of big data storage systems already installed and needs to manage and analyze that data. It has a specific use case for unstructured data, such as documents, and needs to be able to search and analyze it."
"We were able to install it without any assistance from tech support."
"The most valuable feature of Pentaho is the Tableau report."
"I use the BI Server, CDE Dashboards, Saiku, and Kettle, because these tools are very good and highly experienced."
"It is robust, offers market intelligence, and utilizes modules effectively."
"Pentaho Business Analytics' best features include the ease of developing data flows and the wide range of options to connect to databases, including those on the cloud."
"The initial setup is pretty straightforward."
"I find Crystal Reports very easy to use, even for a non-technical person."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"We use SAP Crystal Reports for operational reporting."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"The initial setup of the solution is pretty easy."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"It is an user-friendly solution."
 

Cons

"The tool is very good, and yet it has some problems as it relies heavily on Java."
"Another concern is that Pentaho is not customizable or interactive."
"Deployment is not simple. It is not simple because we are dealing with a lot of data; we are dealing with a lot of storage. So, it's not a simple process."
"Pentaho, at the general level, should greatly improve the easy construction of its dashboards and easy integration of information from different sources without technical user intervention."
"Pentaho Business Analytics' user interface is outdated."
"The repository should be improved."
"Version control would be a good addition."
"Logging capability is needed."
"The financing part needs improvement."
"There could be improvements made to the analytics capabilities."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"SAP Crystal Reports should provide better support for dynamic connectors."
"If at all possible, a little bit of improvement on the analytical side is needed."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"SAP Crystal Reports has some compatibility issues with third-party products."
 

Pricing and Cost Advice

"We were lucky enough to find a Pentaho OEM partner who offered a data warehouse model and the ETL software for about 60K SGD per year."
"Free and commercial versions are available."
"Pentaho is expensive ."
"We pay fifteen hundred dollars as licensing fee."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"SAP Crystal Reports is a very expensive solution."
"This product costs a lot of money."
"I feel that SAP Crystal Reports is a reasonably priced product."
report
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Comparison Review

it_user6978 - PeerSpot reviewer
Jun 10, 2013
Jaspersoft vs. Pentaho – Which one to use & is there any need to purchase the commercial edition
Any company (be it technology, manfucaturing, human resource, ecommerce, SME etc) always has the need for Business Intelligence to some or the other extent. If cost is one of the consideration factor, then the 2 BI tools which are at the forefront are Pentaho and Jaspersoft. But, often the same…
 

Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Government
8%
Educational Organization
7%
Financial Services Firm
10%
Computer Software Company
10%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
What is your experience regarding pricing and costs for Pentaho Business Analytics?
For those starting to use this tool, there is a free version available which is beneficial. The company also finds the pricing to be good.
What needs improvement with Pentaho Business Analytics?
The tool is very good, and yet it has some problems as it relies heavily on Java. The platform works with Java, and it has brought some issues to the company.
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query language to build reports; this area could be improved more.
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances, and other management reports, salary slips, and many other purposes.
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Also Known As

Pentaho, Kettle, Hitachi Pentaho Business Analytics
No data available
 

Overview

 

Sample Customers

Cargo 2000 Lufthansa, Marketo, ModCloth, Cardiac Science, Telefonica, ExactTarget, Active Broadband Networks, and Brussels Airport.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about Pentaho Business Analytics vs. SAP Crystal Reports and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.