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IBM Cognos vs Oracle Hyperion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
IBM Cognos offers mixed returns; some save significantly, others find it costly, but generally enhances insights and processes.
Sentiment score
6.3
Users had varied experiences with Oracle Hyperion, citing efficiency gains and accuracy improvements, but effectiveness depended on project management.
 

Customer Service

Sentiment score
6.5
IBM Cognos support is responsive and expert but criticized for high costs, slow resolutions, and complexity in customer service.
Sentiment score
5.5
Oracle Hyperion customer service is generally good, but technical support varies with delays and inefficiencies, especially for complex issues.
I rate technical support from IBM as eight out of ten, indicating a high quality of service.
Support is generally fast for Sev1 or Sev2 tickets but slower for lower-severity tickets.
The response time is not that good.
 

Scalability Issues

Sentiment score
7.5
IBM Cognos offers scalable solutions, supporting large deployments with proper server architecture, powerful hardware, and seamless software integration.
Sentiment score
7.2
Oracle Hyperion is scalable, suited for large enterprises, but faces limitations in non-cloud environments and specific configurations.
It can be scaled out to other teams, but requires building cubes and implementing policies.
 

Stability Issues

Sentiment score
7.2
IBM Cognos is praised for stability and performance, surpassing competitors, with minor issues often due to server configuration.
Sentiment score
7.1
Oracle Hyperion is stable with occasional issues; proper setup ensures reliable performance, especially in large-scale environments.
I rate the stability of this solution as nine out of ten, indicating it is highly stable.
Cloud configurations have not exhibited issues like crashing or slowing down for significant data volumes.
We sometimes encounter bugs and need to connect with Oracle Support.
 

Room For Improvement

IBM Cognos needs UI upgrades, better data visualization, improved performance, and advanced self-service features to compete with rivals.
Oracle Hyperion requires improvements in integration, user interface, scalability, and security, with frequent patches and complex configurations causing concerns.
There is room for improvement in self-service analytics and predictiveness.
For example, a company with fifty users versus five hundred users should see better pricing.
The pricing model could be more flexible as it's more expensive than its competitors.
 

Setup Cost

IBM Cognos is costlier but offers extensive features, complex licensing, and competitive SaaS options for SMEs, emphasizing negotiation.
Oracle Hyperion is costly with initial fees, annual support, and cloud subscriptions, but some find it reasonable compared to competitors.
I rate pricing as a four, meaning it is more expensive compared to other solutions.
The pricing model is on the higher side compared to its competitors.
 

Valuable Features

IBM Cognos offers powerful analytics, flexible reporting, strong visualization, and robust security with scalability and ease of use.
Oracle Hyperion is valued for scalability, user-friendly interface, financial integration, automation, and robust data-driven financial management capabilities.
IBM Cognos is a robust governed platform with significant security features and provides excellent graphics and reporting.
It enables me to input data directly based on my security and business lines, with an inbuilt calculation engine for data aggregation and reporting.
The feature that allows automation of the budgeting and forecasting process is extremely valuable, especially when compared to Excel.
 

Categories and Ranking

IBM Cognos
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
134
Ranking in other categories
BI (Business Intelligence) Tools (7th), Reporting (4th)
Oracle Hyperion
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
Business Performance Management (2nd)
 

Mindshare comparison

While both are Business Intelligence solutions, they serve different purposes. IBM Cognos is designed for BI (Business Intelligence) Tools and holds a mindshare of 3.6%, down 4.3% compared to last year.
Oracle Hyperion, on the other hand, focuses on Business Performance Management, holds 11.1% mindshare, down 13.5% since last year.
BI (Business Intelligence) Tools
Business Performance Management
 

Featured Reviews

AMOL JAJU - PeerSpot reviewer
Offers ad hoc analysis reports and good for operational dashboarding
There used to be many valuable features, but in the last three or four years, whatever IBM is doing with enhancements, it has taken a lot of time to build and develop. But the best usage of Cognos is the ad hoc analysis reports. I really like that. Our customers also like that. But now the usage of Cognos and OBIE is reduced by various business users because people and business users are now more focused on analytics, slice and dice, and the dashboard, and the widgets.
Pranit Chhajed - PeerSpot reviewer
Automation of financial processes streamlines operations but pricing needs improvement
Our clients mostly use Hyperion for their financial requirements, including budgeting, forecasting, and planning The feature that allows automation of the budgeting and forecasting process is extremely valuable, especially when compared to Excel. The workflow management of planning and the…
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Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Educational Organization
55%
Financial Services Firm
7%
Computer Software Company
4%
Insurance Company
4%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
10%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
There is room for improvement in self-service analytics and predictiveness.
What do you like most about Oracle Hyperion?
We can collect data from various sources, which is very useful for budgeting and planning.
What needs improvement with Oracle Hyperion?
Pricing is a significant concern. After moving to PBCS and EPBCS, the per-user license fees can be reduced, particularly for bulk users. For example, a company with fifty users versus five hundred ...
What is your primary use case for Oracle Hyperion?
I use Oracle Hyperion ( /products/oracle-hyperion-reviews ) for summarizing data from our ERP ( /categories/erp ) system to gain insights into company performance, such as revenue and profit for a ...
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
Hyperion
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
ITNL, Aditya Birla Nuvo Ltd., Zaklady Farmaceutyczne Polpharma S.A., Daelim Industrial Co. Ltd., Barco N.V., SITA, McGregor Fashion Group B.V., PCCW Ltd.
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