

IBM Cognos and Amazon QuickSight are competing in the business intelligence and analytics software category. IBM Cognos seems to have the upper hand with its robust analytics and enterprise-level features, although Amazon QuickSight is noted for its ease of use and integration within the AWS ecosystem.
Features: IBM Cognos is known for its reporting and analytic capabilities, including tools like Report Studio, Query Studio, and Framework Manager, offering flexibility, data integration, and security. Amazon QuickSight integrates seamlessly with AWS services, focusing on dynamic data visualization and quick insights, facilitated by its Spice in-memory engine.
Room for Improvement: IBM Cognos could benefit from enhanced data visualization and simpler interfaces for non-technical users. Its reliance on IT resources can be a barrier, and improved integration with modern data sources and map features is needed. Amazon QuickSight's feature set is limited compared to solutions like Tableau. It would benefit from enhanced visualization options, seamless data integration, and better support for complex data operations.
Ease of Deployment and Customer Service: IBM Cognos offers extensive deployment options, favoring on-premises and private cloud implementations. Its technical support is responsive but costly, and customer service experiences vary. Amazon QuickSight, as a cloud-native service, excels in public cloud deployments, simplifying setup and maintenance. Its customer support is adequate but lacks the personalized touch of IBM.
Pricing and ROI: IBM Cognos appears expensive with complex pricing models, but these can be mitigated through negotiation, offering significant ROI for large enterprises. Amazon QuickSight's subscription model aligns with AWS services, providing cost efficiency for AWS customers. It offers an affordable entry point, although full capabilities may require additional AWS service fees. Both solutions offer substantial ROI, contingent on effective implementation and alignment with company objectives.
I would say out of all the support experience I've had, only 5% took quite a long time to respond to the support message.
I would say at the moment, so far, good in the sense of Amazon's technical support.
Our systems team, operating on a lot of Red Hat Enterprise Linux and maintaining long-term relations with IBM, benefits from good support coverage.
I rate technical support from IBM as eight out of ten, indicating a high quality of service.
It can be scaled out to other teams, but requires building cubes and implementing policies.
I rate the stability of this solution as nine out of ten, indicating it is highly stable.
Understanding how AWS charges for Amazon QuickSight usage is critical for all users wanting to visualize their data effectively.
For example, making automation for filling missing data or reformatting incorrect data formats, and making date corrections.
On the analytics side, we are migrating into Amazon QuickSight. One of the products is already migrating, and the rest is in the pipeline.
There is room for improvement in self-service analytics and predictiveness.
Since IBM Cognos is a futuristic platform with many robust features, it takes time to grasp all the features and how they work, so there is a learning curve.
We are generally satisfied, but I am not certain if IBM Cognos meets every feature request from users since we only provide IBM Cognos as our standard and do not maintain infrastructure for other tools.
It is not expensive, but it is also not cheap.
I rate pricing as a four, meaning it is more expensive compared to other solutions.
The interactive dashboards of Amazon QuickSight are very important tools in business intelligence.
The natural language query is very important, and natural language processing is crucial for disseminating dashboards across multiple formats and mechanisms.
Interactive dashboards do help with data analysis.
The AI features in IBM Cognos helped me gain deeper insights into our business processes, enabling me to make data-driven decisions easily and understand which points need our attention and which areas of our business are performing well.
IBM Cognos is a robust governed platform with significant security features and provides excellent graphics and reporting.
IBM Cognos is evaluated and complies fully with all our security standards.
| Product | Market Share (%) |
|---|---|
| Amazon QuickSight | 3.7% |
| IBM Cognos | 1.3% |
| Other | 95.0% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 10 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 23 |
| Large Enterprise | 86 |
Amazon QuickSight is a fast, cloud-powered business analytics service that makes it easy to build visualizations, perform ad-hoc analysis, and quickly get business insights from your data. Using our cloud-based service you can easily connect to your data, perform advanced analysis, and create stunning visualizations and rich dashboards that can be accessed from any browser or mobile device.
IBM Cognos Business Intelligence provides a wide range of tools to help you analyze your organization's data. IBM Cognos BI allows businesses to monitor events and metrics, create and view business reports, and analyze data to help them make effective business decisions.
IBM Cognos applies techniques to describe, summarize, and compare data, and draw conclusions. This allows users to see trends and discover anomalies or variances that may not be evident by simply reading data. Data sources that contain information from different areas of a business can be stored in separate packages. Users can see only information that they have been granted access to, based on their group or role.
IBM Cognos BI consolidates the following business intelligence functions into a single web-based solution:
Reviews from Real Users
IBM Cognos stands out among its competitors for a number of reasons. Two major ones are its powerful analysis tool and its reporting capabilities.
Prasad B., a senior software engineer at a financial services firm, notes, “The product is a very good reporting tool and is very flexible. It allows for the users to get a scheduled report. We can receive automated reports as well. They are easy to schedule on a weekly or monthly basis. It is very fast. I mean in means of report output, it's very fast compared to the actual clients involved.”
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