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MicroStrategy vs SAP Crystal Reports comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Cognos
Sponsored
Average Rating
8.0
Number of Reviews
134
Ranking in other categories
BI (Business Intelligence) Tools (7th), Reporting (4th)
MicroStrategy
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
159
Ranking in other categories
BI (Business Intelligence) Tools (8th), Embedded BI (3rd)
SAP Crystal Reports
Average Rating
8.4
Number of Reviews
49
Ranking in other categories
Reporting (9th)
 

Mindshare comparison

BI (Business Intelligence) Tools
Reporting
 

Featured Reviews

Carlos Larrad Salgado - PeerSpot reviewer
Improved the quality of our KPIs, while reducing calls to the IT department
I don't like that when we use Colab packages, we get less functionality. For example, you can make groups of data with Excel or with the data sets from the packages, but when you use the Colab packages directly, you can only group the data when you analyze it with Analysis Studio. I think Cognos needs to improve more on this functionality. The user experience is also very important. Cognos is not very easy to understand sometimes, especially when they change the layout but keep the functionality the same. The help is not very graphic and they have no examples. Cognos has to make a big effort to help with understanding the functionality by improving the documentation. There is a lot of documentation, but the examples are hard to find and they should make their help section easier to understand for non-technical users.
Azhagupandi Parthiban - PeerSpot reviewer
Good for security and performance but lack of user-friendliness
MicroStrategy, for me, it's the visualization and user-friendliness that needs improvement. When compared to Power BI and Tableau, that's their sweet spot. They're super easy to pick up and use. Plus, they've got this cool association feature that updates when you change the timeframe. But with MicroStrategy, there's a lot of room for improvement, especially in integrating with developed mobile solutions using MicroStrategy. We struggled to deploy to iOS, and the Android adaptation was a big challenge for us. Everything that worked in iOS wouldn't work in Android, and videos and calendars were a whole other mess. So, user-friendliness for non-technical users and mobile performance on Android, particularly in India, where it's the dominant platform, those are my two big areas for improvement.
MVD Prasad - PeerSpot reviewer
Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats
It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of stability, I think that Cognos is more stable than Tableau and Power Bi because of its framework manager concept that allows us to import metadata and store it in the framework manager."
"Using custom controls, it is possible to extend the application with even more functionality and make the application intuitive and attractive."
"The initial setup is very straightforward."
"Even while a user is using a cube for reporting, there will not be a situation as ' Cube file locked; unable to build or deploy'."
"One of the strong suits of Cognos is its robust corporate reporting capability."
"Cognos is the best application with dashboards,batch reporting, jobs, events and ad-hoc reporting for business users."
"Security administration tools are powerful and flexible."
"It has a very powerful edit feature which allows users to back out of changes (undo) without forcing them to recreate entire reports."
"The technical support of MicroStrategy can be helpful through implementation."
"We prefer having our analytics capabilities in a single platform, which MicroStrategy's offers."
"Comprehensive security control and more."
"I think we have a huge enterprise-wide push to Visual Insight. Our environment has transformed over the last year. We were a strong "grid to PDF," "document to PDF," that's all we did. And then they came in with these Visual Insights and everyone was like, "Wow, that's kind of cool." We created a static reporting portal behind it and now, it's just taken our reports to another level. The level of insight that you get in a 30-second glimpse, it just revolutionized it for us. It gives the user a larger subset of the data so that they can actually maneuver around, rather than being specifically pointed at whatever your document is designed for."
"It is a great tool and has the best offerings for doing data analysis."
"The feature I found most valuable is the drop and drag functionality available."
"We are able to manage to get very in-depth and detailed management of the data model on the backend."
"The technical support is quite good."
"We use SAP Crystal Reports for operational reporting."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"It is an user-friendly solution."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"I find Crystal Reports very easy to use, even for a non-technical person."
"The initial setup of the solution is pretty easy."
 

Cons

"The solution's support could be better."
"We would like to see development of the product's UI function, to make it more of a UI tool that can be configured as required."
"I need improvements, particularly with the Framework Manager, which has an outdated user interface from older versions like IBM Cognos 10 or 8. Additionally, the Event Studio, which offered great flexibility in previous versions, is no longer available in IBM Cognos Analytics 12. These are areas that could be improved to enhance the product."
"The solution seems to slow down the servers."
"Extending dynamic cubes aggregate awareness with calculated measures."
"I would like to see is more easy building, movement in the reports, and dashboard functionality within reporting. Overall more simple elements within reports. If the elements are simple then you don't have to render a full page, but you can move separate parts in the page."
"Tableau and Power BI are faster than Cognos."
"There are some small features that are missing. It would be nice if the graphics were better. You can use external sources for charts, but it's quite complex to use and not easy to implement. If you want a new chart, you can download it from multiple tools and implement it into IBM Cognos."
"If there are some advanced visualization features - maybe I'm not aware of them - but if there were a Vitara which could work on top of MicroStrategy, it would make sense for MicroStrategy to have that within their own library. So they should add more visualizations to the library."
"In the developer, there are things that you able to do in a document or a report that you are not able to do in the Dossier."
"The areas that have room for improvement in MicroStrategy are mainly related to building additional tools. Specifically, the embedding process has been a bit of a struggle."
"Preparation, data loading and data management application is challenging with MicroStrategy. It lacks cube-based analytics as it is outdated, meaning there is no memory or fast processing analytics or MMA deployment."
"We would really like to see MicroStrategy have some support teams based more in Europe, because for now it seems that there is one person for the whole CE region. That is not exactly what we would like to see. We do know that MicroStrategy supports most places, either in the US or India, but those are different time zones, people, and cultures."
"Needs more visual essence and connectors for the ecosystems, which would be easy to use."
"If they can make it more stable, in terms of the connectivity, that would help."
"I would try to make it a little more basic, user-friendly. In terms of the UX, it's a bit sluggish there."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"SAP Crystal Reports should provide better support for dynamic connectors."
"There could be improvements made to the analytics capabilities."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"SAP Crystal Reports has some compatibility issues with third-party products."
"The financing part needs improvement."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"If at all possible, a little bit of improvement on the analytical side is needed."
 

Pricing and Cost Advice

"The cost of IBM Cognos it's more or less the same as most of the other solutions on the market. They're very competitive with the rest of the market and it is not the most expensive product."
"It is pretty expensive."
"The solution is affordable."
"It's more expensive than similar solutions like Tableau and Power BI."
"Cognos is super expensive compared to Tableau ($70/month) and Power BI ($20/month) — I think Cognos is roughly $200 a month."
"It is averagely priced."
"IBM Cognos is priced reasonable. However, it is more expensive than Power BI and Tableau."
"There is some additional licensing that we needed to purchase because we were touching data outside of our core data platform. The cost was approximately $25,000 for the additional licenses, which were approximate 45 licenses. For the application itself, updates, and the core platform it was approximately $50,000. Giving a total cost of $75,000 annually for our usage of IBM Cognos."
"The price was good. We have had great support along the way."
"They can improve its licensing. It is a bit expensive as compared to Microsoft and other tools."
"Pricing, in general, is high. With Power BI, you get mobile with the license, whereas with MicroStrategy, you have to purchase mobile for extra."
"The price of MicroStrategy is reasonable."
"The pricing for MicroStrategy is always on the higher side. They should seriously start thinking about their pricing and licensing strategy."
"We have one of the best pricing available, but we can't disclose that information."
"It is expensive. We would like to extend it to many users, but we are currently restricting that because the cost is a constraint. If we are given a chance, we would love to expand it."
"The pricing is fair."
"We pay fifteen hundred dollars as licensing fee."
"SAP Crystal Reports is a very expensive solution."
"I feel that SAP Crystal Reports is a reasonably priced product."
"This product costs a lot of money."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
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Comparison Review

it_user6330 - PeerSpot reviewer
May 2, 2013
MicroStrategy vs. Tableau
After a recent presentation, several attendees asked me about the applications of Visual Insights and Tableau. Many companies are investing in both tools and are trying to figure out the right tool for specific applications Tableau has found its sweet-spot as an agile discovery tool that analysts…
 

Top Industries

By visitors reading reviews
Educational Organization
55%
Financial Services Firm
7%
Computer Software Company
4%
Manufacturing Company
4%
Financial Services Firm
18%
Computer Software Company
10%
Retailer
8%
Insurance Company
7%
Financial Services Firm
11%
Computer Software Company
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik ...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
I need improvements, particularly with the Framework Manager, which has an outdated user interface from older version...
What do you like most about MicroStrategy?
The stability of the product is good.
What is your experience regarding pricing and costs for MicroStrategy?
For larger businesses, I think the pricing is logical, but for smaller companies, it can be a bit costly.
What needs improvement with MicroStrategy?
There is a need to improve the automatic generation of metrics in MicroStrategy, as currently everything must be done...
What needs improvement with SAP Crystal Reports?
Maybe some Power BI-related features could be added, like dashboards or direct editing in reports. We use query langu...
What is your primary use case for SAP Crystal Reports?
We use SAP Crystal Reports for reporting. We use it for financial reports like statements of accounts, trial balances...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
No data available
No data available
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
Allstate Insurance, Barneys New York, Boston Children's Hospital, Buenos Aires Department of the Treasury, Campbell Soup Company, DHL, eBay, eHarmony, Facebook, Four Seasons Hotels Inc., Godiva, Hard Rock International, LinkedIn, Netflix, Pfizer, SECO (Swiss Government Unemployment Agency), Starbucks, Texas A&M University, Thomson Reuters Markets, US House of Representatives, and the US Postal Service.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
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