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SECDO Platform vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
The SECDO Platform enhanced incident response, threat detection, and operational efficiency, providing significant cost savings and improved security posture.
Sentiment score
7.0
WatchGuard EPDR delivers strong performance, enhancing security and productivity while offering cost-effective, comprehensive threat protection and efficient endpoint management.
 

Customer Service

Sentiment score
8.5
SECDO Platform's customer service is responsive, knowledgeable, fast, effective, and appreciated for technical expertise and courteous support across various channels.
Sentiment score
8.6
WatchGuard EPDR support is valued for excellent technical assistance, effective forums, and reliable service with minimal issues reported.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
 

Scalability Issues

Sentiment score
7.8
SECDO Platform scales efficiently, handling increased loads and varying data volumes, suitable for small businesses and large enterprises.
Sentiment score
8.3
WatchGuard EPDR is scalable, efficiently manages workloads, offers centralized deployment, easy licensing, and robustly supports expanding needs.
 

Stability Issues

Sentiment score
6.8
SECDO Platform is reliable, integrates well, detects threats effectively, enhances efficiency, and maintains stability without frequent downtime.
Sentiment score
8.1
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
It is very stable with no hanging problems.
 

Room For Improvement

SECDO Platform requires improved integration, simpler setup, seamless reporting, enhanced customer support, and better scalability for optimal user experience.
WatchGuard EPDR requires competitive pricing, enhanced features, better integration, improved antivirus, and refined web filtering for Latin America.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
 

Setup Cost

WatchGuard EPDR pricing is seen as justified and competitive, offering value compared to alternatives like Palo Alto XDR.
The pricing is slightly high, but the product quality justifies it.
 

Valuable Features

Users praise SECDO Platform for automated investigations, seamless integration, advanced forensics, and user-friendly design aiding efficient security event handling.
WatchGuard EPDR offers zero-trust security, AI alerts, patch management, and excels in ransomware handling and application-based configurations.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
 

Categories and Ranking

SECDO Platform
Ranking in Endpoint Detection and Response (EDR)
69th
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (10th)
WatchGuard EPDR
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
Endpoint Protection Platform (EPP) (43rd)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of SECDO Platform is 0.1%, up from 0.0% compared to the previous year. The mindshare of WatchGuard EPDR is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

reviewer1643085 - PeerSpot reviewer
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.
Phillip Evely - PeerSpot reviewer
Provides good reporting features, saves time, and protects endpoints
The setup is very easy. We have deployed the solution on-premise but can also do it on the cloud. It has a cloud functionality. I can push it from the cloud directly to the endpoint, or I can do it via a group policy. The enterprise-wide deployment takes a day. It is very simple. Once the agent is deployed in any subnet, it monitors the network traffic and informs me about endpoints that don't have the agent. I get alerted via a report. If I have a problem, I can manually deploy on those endpoints. The product is set to auto-update. It updates on its own.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
848,476 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
8%
Real Estate/Law Firm
8%
Comms Service Provider
15%
Computer Software Company
11%
Security Firm
7%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
The pricing is slightly high, but the product quality justifies it. The price is fair, neither too high nor too low. Considering all its features, an increase in price would be justifiable.
What needs improvement with WatchGuard EPDR?
I have not found anything requiring improvement. However, overall, the category level should be enhanced. The categories in the web filtering should be more comprehensive. When a URL is not categor...
 

Overview

 

Sample Customers

Valley National Bank, IDT Corporation
Information Not Available
Find out what your peers are saying about SECDO Platform vs. WatchGuard EPDR and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.