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Secureworks Red Cloak Threat Detection and Response [EOL] vs VMware Carbon Black Cloud comparison

Secureworks and VMware are both solutions in the Security Incident Response category. Additionally, 100% of Secureworks users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.
VMware Carbon Black Cloud
Read 18 VMware Carbon Black Cloud reviews
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  • 134 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Secureworks Red Cloak Threat Detection and Response [EOL] and VMware Carbon Black Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response.

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To learn more, read our detailed Security Incident Response Report (Updated: April 2025).
Buyer's Guide
Security Incident Response
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Red Cloak Threa...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VMware Carbon Black Cloud
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th), Endpoint Detection and Response (EDR) (46th)
 

Featured Reviews

reviewer1646754 - PeerSpot reviewer
Simple deployment with good reports and dashboard
In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a tuning process but nothing specifically to call out. As for what could be included in the next release, we are working on the basic feature set. There are probably some things that, as we move through it, we'll come across that are deficient but right now we are not that far along to know. I don't want to say that they could not do certain advancement. For example, there are some automated network response portions that we want to turn up, but we're not ready for that. I don't even know what the capabilities are there, but that's something that, probably in the next 24 months, we will move forward on.
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Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"The most valuable features are the threat-hunting and the batch console."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"They're highly stable in comparison with other solutions I have."
More VMware Carbon Black Cloud pros
 

Cons

"There are some automated network response portions that we want to turn up."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"The cloud console has a lot of bugs and issues in the analysis part."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"The dashboard should be more user-friendly."
"Additionally, it is complex to use, and the pricing should be improved."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The solution can only handle about 500 bans or blocks."
More VMware Carbon Black Cloud cons
 

Pricing and Cost Advice

Information not available
"You need to pay for the licensing of the product. The pricing is costly."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"Pricing for this solution could be made lower."
"The solution is very inexpensive so there is great cost savings to using it."
"VMware Carbon Black Cloud is an expensive solution."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
8%
Manufacturing Company
8%
Real Estate/Law Firm
6%
Computer Software Company
18%
Financial Services Firm
12%
Real Estate/Law Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Earn 20 points
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
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What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
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What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
See all answers
 

Comparisons

No data available
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Splunk SOAR vs VMware Carbon Black Cloud
Compared 30% of the time
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Rapid7 InsightIDR vs VMware Carbon Black Cloud
Compared 29% of the time
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud Logo
VMware Carbon Black Endpoint vs VMware Carbon Black Cloud
Compared 22% of the time
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud Logo
Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud
Compared 19% of the time
More VMware Carbon Black Cloud Competitors
 

Product Reports

Buyer's Guide
Security Incident Response
April 2025
Secureworks Red Cloak Threat Detection and Response [EOL] reportDownload Secureworks Red Cloak Threat Detection and Response [EOL] product report
Buyer's Guide
VMware Carbon Black Cloud
March 2025
VMware Carbon Black Cloud reportDownload VMware Carbon Black Cloud product report
 

Also Known As

Red Cloak Threat Detection and Response, Red Cloak TDR
Carbon Black CB Response
 

Overview

Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry's most comprehensive and innovative portfolio from the edge to the core to the cloud.

Secureworks
Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.
VMware
 

Sample Customers

Ricoh
ALLETE belk
Buyer's Guide
Security Incident Response
April 2025
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