SentinelOne Singularity Complete and Webroot Business Endpoint Protection are two robust solutions in the endpoint security category. SentinelOne Singularity Complete seems to have the upper hand due to better user satisfaction with its pricing and support.
Features: SentinelOne Singularity Complete is known for advanced threat detection capabilities, an automated response system, and integration flexibility. Webroot Business Endpoint Protection is valued for its lightweight design, cloud-based management, and ease of use.
Room for Improvement: SentinelOne needs improvements in reporting functionalities, configuration options, and support for large-scale deployments. Webroot requires better threat detection capabilities, enhanced support for large-scale deployments, and improved customer support.
Ease of Deployment and Customer Service: SentinelOne users report straightforward deployment and responsive customer service. Webroot users find the cloud-based deployment easy but report mixed experiences with customer support.
Pricing and ROI: SentinelOne is perceived as offering good value with higher costs justified by advanced capabilities. Webroot is generally viewed as cost-effective for smaller businesses with lighter security needs, offering competitive ROI for budget-conscious buyers.
Real-time threat detection also doesn't work as it should.
I would rate their pricing a one or a two out of ten.
It lacks the ability to detect threats effectively.
Their integration is superior, with multiple integrations with different products that managed service providers use.
SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.
SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.
SentinelOne offers intensive training and support to meet every organization’s unique business needs.
SentinelOne's levels of services and support include, but are not limited to:
SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.
SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.
Threat Hunting & Response Services
Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.
Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.
Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.
Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.
Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.
Reviews from Real Users
Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.
Webroot Business Endpoint Protection provides comprehensive endpoint protection, antivirus, and security features across devices like mobiles, computers, and servers to prevent malware and other threats.
Webroot Business Endpoint Protection helps businesses manage endpoint security through its robust cloud application and integrates with RMM tools for improved management and pricing. It offers EMS service, automatic updates, and a lightweight agent, ensuring ease of use and minimal resource consumption across all devices. This solution maintains a cloud-based database for real-time threat recognition and delivers strong performance with low resource usage, leveraging heuristic AI for threat detection. Companies use it for its antivirus, firewall functions, device location and wiping, and security policy applications, contributing to effective security management.
What are the key features?Webroot Business Endpoint Protection is implemented across industries to ensure robust endpoint security. Its integration with RMM tools allows for seamless management in IT environments, while its cloud-based threat detection provides essential cybersecurity for sectors such as healthcare, finance, and education.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.