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SentinelOne Singularity Identity vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
SentinelOne Singularity Identity offered high return on investment with enhanced protection, efficiency, and time savings, justifying higher costs.
Sentiment score
8.5
Trellix Network Detection and Response exceeded expectations by improving threat prevention and detection, boosting productivity and reducing response times.
 

Customer Service

Sentiment score
7.8
SentinelOne Singularity Identity provides responsive customer service with higher tiers offering 24/7 support and prioritizing user success.
Sentiment score
6.8
Trellix's support is praised for responsiveness, but improvements in expertise and incident response promptness are suggested by some.
They have been responsive to our needs as integrators and those of the client.
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
 

Scalability Issues

Sentiment score
8.3
SentinelOne Singularity Identity is praised for scalability, despite occasional integration and deployment challenges, often rated nine or ten.
Sentiment score
7.8
Trellix Network Detection and Response scales effectively in various industries, performing well in large enterprises without latency issues.
 

Stability Issues

Sentiment score
8.5
SentinelOne Singularity Identity is highly stable with minimal CPU usage, excellent performance, and effective support for installation issues.
Sentiment score
7.7
Trellix Network Detection and Response is stable and reliable, with consistent performance and high user satisfaction despite occasional minor issues.
 

Room For Improvement

SentinelOne Singularity Identity needs better management, enhanced features, user-friendly policies, improved support, and competitive pricing.
Trellix Network Detection needs improved customization, integration, AI capabilities, support services, and a more user-friendly interface at reduced pricing.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
 

Setup Cost

SentinelOne Singularity Identity offers competitive pricing, valued integration, and customizable licensing, though pricing transparency is key for executive approval.
Trellix Network Detection is costly but effective, with yearly licensing, discounts, and competitive pricing against some competitors like Palo Alto.
 

Valuable Features

SentinelOne Singularity Identity offers AI-driven threat detection, rapid response, and efficient security management with minimal system impact.
Trellix excels in threat protection with AI-driven analysis, automation, and enhanced visibility, benefiting security operations and incident management.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
 

Categories and Ranking

SentinelOne Singularity Ide...
Ranking in Advanced Threat Protection (ATP)
8th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
21
Ranking in other categories
Vulnerability Management (11th), Threat Deception Platforms (2nd), Identity Threat Detection and Response (ITDR) (4th)
Trellix Network Detection a...
Ranking in Advanced Threat Protection (ATP)
14th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Network Detection and Response (NDR) (12th)
 

Mindshare comparison

As of April 2025, in the Advanced Threat Protection (ATP) category, the mindshare of SentinelOne Singularity Identity is 2.6%, up from 0.9% compared to the previous year. The mindshare of Trellix Network Detection and Response is 4.8%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

Roftiel Constantine - PeerSpot reviewer
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
BiswabhanuPanda - PeerSpot reviewer
Offers in-depth investigation capabilities, integrates well and smoothly transitioned from a lower-capacity appliance to a higher one
The in-depth investigation capabilities are a major advantage. When the system flags something as malicious, it provides a packet capture of that activity within the environment. That helps my team quickly identify additional context that most other tools wouldn't offer – like source IP or base64 encoded data. We can also see DNS requests and other details that aren't readily available in solutions like Check Point or others that we've tried. The detection itself is solid, and their sandboxing is powerful. There's a learning curve – you need a strong grasp of OS-level changes, process forking, registry changes, and the potential impact of those. But with that knowledge, the level of information Trellix provides is far greater than what we've seen elsewhere. The real-time response capability of Trellix has been quite effective, although it's not very fast. The key is this solution's concept of 'preference zero.' They don't immediately act on a zero-day. For example, the solution has seen a piece of malware for the first time. It'll let it in, then do sandboxing. Maybe after four or five minutes, it identifies that specific file's DNX Secure Store as malicious. At that point, they update the static analysis engine, and it gets detected if anything else tries to download the same file. There is that initial 'preference zero' concept, like with Panda. You may not hold traffic in the network. That's standard in the industry; we don't do much about it. To address that, we also have endpoint solutions. We use SentinelOne in our environment, which helps us identify threats like Western Bureaus and others.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
17%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Does SentinelOne have a Virtual Patching functionality?
Yes -- SentinelOne has a Virtual Patching functionality called Virtual Patching and Exploit Shield. This preventive security solution uses behavioral AI to identify and block zero-day attacks and v...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
What do you like most about FireEye Network Security?
We wanted to cross-reference that activity with the network traffic just to be sure there was no lateral movement. With Trellix, we easily confirmed that there was no lateral network involvement an...
What is your experience regarding pricing and costs for FireEye Network Security?
While I do not handle pricing directly, it is known that there is a variety of customers with different licensing needs, which depends on the organization's size and policy.
What needs improvement with FireEye Network Security?
The Trellix solution could be improved by enhancing the Central Management Console for faster visibility, which would help in network detection response. Networking often involves complexity that c...
 

Also Known As

No data available
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

Information Not Available
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about SentinelOne Singularity Identity vs. Trellix Network Detection and Response and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.