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Darktrace vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Darktrace users experience substantial returns through threat prevention and reduced downtime, despite deployment challenges and difficulty measuring returns.
Sentiment score
6.9
Trellix NDR boosts ROI by improving security, reducing response times, and enabling efficient threat management and cost savings.
Other NDR solutions provide virtual appliances that can be deployed on virtualization servers to get up and running quickly.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Systems Specialist/ Administrator at ALFA International Company Limited.
Investigations are generally faster because analysts have immediate access to relevant network context instead of manually piecing together information from multiple sources.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The time was reduced because of the automated detections.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
If a threat can enter any endpoint that is exposed to the internal network, there is a potential gateway for hackers, leading to a loss of production or significant financial impact to the network.
Security Engineer at Digitaltrack
 

Customer Service

Sentiment score
7.6
Darktrace's customer service is praised for responsiveness and efficiency, though some suggest improvements for complex issues.
Sentiment score
7.5
Trellix Network Detection and Response support is praised for knowledgeable service, though response times need improvement during severe incidents.
The technical support from Darktrace is of high quality.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Head of Technology Operations at Pobl Group
The challenge lies in waiting for a response after logging a ticket.
Group Cybersecurity Administrator at Tharisa
The support team was responsive and knowledgeable.
Business development executive at Digitaltrack solution Pvt Ltd
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
They were constantly relaying our message to the engineering team and the engineering team was looping that back to them and then to us.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.6
Darktrace is praised for its scalability, supporting diverse user bases and integrating well with existing infrastructures.
Sentiment score
8.0
Trellix Network Detection and Response is scalable and reliable, efficiently handling complex configurations and high bandwidth in large networks.
Darktrace has high scalability, and I would rate it a nine out of ten.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
Since it's cloud-based, it expands easily.
Head of Technology Operations at Pobl Group
There is still a gap in terms of storage, and we are trying to figure out how to increase that capacity for regulated environments, which require data retention for 5 to 6 years.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
The scalability of Trellix Network Detection and Response is easy; I just have to add another license in the same cloud, and I can easily increase the number of endpoints.
Cyber Security Engineer at a retailer with 51-200 employees
Trellix Network Detection and Response has handled that growth while continuing to provide consistency, visibility, threat detection, and investigation capabilities.
Business development executive at Digitaltrack solution Pvt Ltd
The connectors were always out of sync and we have had multiple noise floods from these connectors which were not configured well.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for stability and reliability, with effective monitoring and an intuitive interface despite occasional traffic impacts.
Sentiment score
8.0
Trellix Network Detection and Response is highly stable and reliable, with minimal downtime and consistently praised by users.
The stability of Darktrace is excellent, rated ten out of ten.
Head of Technology Operations at Pobl Group
The appliance itself has never let me down.
Group Cybersecurity Administrator at Tharisa
For stability, I would rate Darktrace an eight out of ten.
Security Analyst at a healthcare company with 10,001+ employees
In my day-to-day use, it has consistently provided the visibility and detection capabilities we rely on for security monitoring and investigations.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
In our experience, it has had a positive impact on our production environment and has proven to be a dependable part of our security operations.
Business development executive at Digitaltrack solution Pvt Ltd
I encounter no issues with health or reliability when the recommended specifications are met.
CyberSecurity Architect at a comms service provider with 51-200 employees
 

Room For Improvement

Darktrace needs improved integration, automation, usability, pricing, support, and clarity, plus better endpoint protection and third-party tool integration.
Trellix needs improved customization, integration, and usability in its detection, reporting, and policy management for enhanced user experience.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Solution Architect at a tech services company with 51-200 employees
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
Security Analyst at a healthcare company with 10,001+ employees
We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
It would be best if Trellix Network Detection and Response sensors were converted into a next-generation firewall with built-in capabilities for routing, switching, and Layer 7 functionality, as most next-generation firewalls today include these features.
Network & Security Lead at Net-International
Regarding needed improvements for Trellix Network Detection and Response, there is always room for enhancement in terms of AI capability to include proactive triggers based on historical data, enabling AI to learn patterns and detect threats before they manifest.
Presales Manager
 

Setup Cost

Darktrace is costly yet valued for advanced features, offering flexible module selection with negotiable discounts and yearly contracts.
Trellix's pricing is considered competitive but expensive, with straightforward licensing and efficient setup, potentially deterring smaller businesses.
The product is considered expensive compared to others.
Solution Architect at a tech services company with 51-200 employees
The pricing is costly in USD, and they charge based on device counts.
Group Cybersecurity Administrator at Tharisa
The licensing cost is approximately eight dollars a year.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
Trellix Network Detection and Response is an enterprise-grade security solution, so it represents a significant investment, but we believe that the value it provides in terms of threat detection, network visibility, and incident response justifies the cost.
Business development executive at Digitaltrack solution Pvt Ltd
The pricing model is not transparent, as they do not provide pricing ranges upfront, complicating the evaluation of costs across regions.
CyberSecurity Architect at a comms service provider with 51-200 employees
My experience with the pricing, setup cost, and licensing of Trellix Network Detection and Response is that they are very good and affordable for the customer range.
Network & Security Lead at Net-International
 

Valuable Features

Darktrace offers AI-driven threat detection, real-time monitoring, and autonomous response with scalability and ease of integration for enhanced security.
Trellix Network Detection and Response enhances security with real-time detection, automation, and integration, reducing manual monitoring by 50%.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
Group Cybersecurity Administrator at Tharisa
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
Security Information & Incident Analyst at a financial services firm with 1,001-5,000 employees
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Security Analyst at a healthcare company with 10,001+ employees
Per day we used to have 70 to 80 alerts and those could be reduced up to 40 to 30 a day. This is almost a 40 to 50% decrease.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Trellix Network Detection and Response has positively impacted my organization by addressing performance issues, specifically by offloading heavy traffic inspection and SSL inspection through sensors due to the limitations of the firewall.
Network & Security Lead at Net-International
Visibility is very important as it empowers users to understand what is happening; therefore, detection is one of the strongest features of Trellix Network Detection and Response.
Presales Manager
 

Categories and Ranking

Darktrace
Ranking in Network Detection and Response (NDR)
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Email Security (10th), Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Extended Detection and Response (XDR) (7th), Cloud Security Posture Management (CSPM) (10th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (5th), AI Observability (6th)
Trellix Network Detection a...
Ranking in Network Detection and Response (NDR)
7th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Advanced Threat Protection (ATP) (10th)
 

Mindshare comparison

As of June 2026, in the Network Detection and Response (NDR) category, the mindshare of Darktrace is 14.3%, down from 24.1% compared to the previous year. The mindshare of Trellix Network Detection and Response is 3.0%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
Darktrace14.3%
Trellix Network Detection and Response3.0%
Other82.7%
Network Detection and Response (NDR)
 

Featured Reviews

Pasan Jayarathna - PeerSpot reviewer
Network Security Engineer at Cyberwell Solution
Monitoring has improved data loss detection and now spots abnormal internal file transfers quickly
In my understanding, the best feature Darktrace offers is the identification of copying files, which acts as a DLP, and it is a main concern for companies because users sometimes copy data outside without knowing, especially those without a technical background. When I mention the DLP-like feature and file copying detection, the alerts have been very timely, as we get an alert within a couple of minutes, which is excellent. Even if some developers are working after hours and copying files, our SOC team detects this, and most of the time they call us so we can identify the users. The alerts are quite accurate and proactive.
Twinkle Solanki - PeerSpot reviewer
Business development executive at Digitaltrack solution Pvt Ltd
Continuous network insight has improved early threat detection and streamlined investigations
Overall, we have a positive experience with Trellix Network Detection and Response, but like any enterprise security solution, there are areas where it can continue to improve. One area would be user interface and dashboard customization. While the platform provides a lot of valuable information, new users can sometimes face a learning curve when navigating and investigating and creating customized views. More intuitive dashboards would simplify workflows and help analysts access critical information even faster. Another area for improvement is reporting and analytics. The existing reporting capabilities are useful, but more flexibility and customizable reporting options would make it easier to generate executive-level summaries, compliance reports, and operational metrics for different audiences.
report
Use our free recommendation engine to learn which Network Detection and Response (NDR) solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
9%
Government
7%
Manufacturing Company
16%
Financial Services Firm
13%
Comms Service Provider
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise29
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise23
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for Darktrace?
Concerning pricing for the product, I would say it is somewhat expensive.
What is your experience regarding pricing and costs for FireEye Network Security?
The price for Trellix Network Detection and Response is reasonable. The pricing is reasonable, and I do not need to bargain with Trellix or customers.
What needs improvement with FireEye Network Security?
The negative aspect is support. When I need urgent support from Trellix, there is a response after four hours or three hours, which is my main concern regarding the negative point of Trellix Networ...
What is your primary use case for FireEye Network Security?
I am working with Trellix Network Detection and Response as part of my overall experience with these products today. Trellix Network Detection and Response is used for threat and response use cases...
 

Also Known As

No data available
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Darktrace vs. Trellix Network Detection and Response and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.