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SolarWinds Pingdom vs Workspace ONE Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Pingdom
Ranking in Application Performance Monitoring (APM) and Observability
53rd
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Workspace ONE Intelligence
Ranking in Application Performance Monitoring (APM) and Observability
50th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
Mobile APM (6th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of SolarWinds Pingdom is 0.2%, down from 0.2% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Jay Vekaria - PeerSpot reviewer
High performance, quick setup, but lacking ease of use
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping status, as it sometimes indicates that a website is down even when it is functioning properly. It appears that there are certain aspects related to cache management or other backend functionalities that are unclear. The time range graph and overall user interface could be more user-friendly. For example, when selecting a custom graph for a specific time period, clicking on it should open the corresponding website in a new tab, but instead, it displays the current graph. This lack of consistency can be frustrating when trying to navigate the interface. Furthermore, the reports shared on a weekly basis arrive one week late, reducing their usefulness. Overall, some extra efforts are required to make the user experience smoother and more efficient.
Muhammad JunaidJawed - PeerSpot reviewer
Helps to find devices that are lost but improvement is needed in mapping
The tool's deployment is easy. There are lots of documents and support available online. I help deploy Workspace ONE Intelligence. It's not hard to deploy since we've done it many times. We use the on-premises solution now. Basic deployment takes one day, but adding features like tunneling takes an extra day. The main challenge is network connectivity. The documentation is good and available online.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"Once you set the threshold on your environment, it feels very real-time"
"The most valuable features are monitoring and reporting."
"Integration is also very easy."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
 

Cons

"Pingdom is always improving everything in its product. So, they should work on the GUI."
"Technical support could use some improvement."
"Some of the functions could improve by making them easier."
"I would like to see better integration with other products."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
"Windows devices management needs improvement."
 

Pricing and Cost Advice

"The license was paid yearly and included technical support."
"This price of this solution is reasonable."
"While I wouldn't describe it as excessively expensive, if you require specific and reliable monitoring, SolarWinds can be a suitable option. The advantage is that SolarWinds offers a free version as well. If you don't heavily rely on its monitoring capabilities and are content with its basic features, the free version could suffice for your needs."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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847,625 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
51%
Computer Software Company
8%
Financial Services Firm
6%
Government
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about SolarWinds Pingdom?
One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive.
What needs improvement with SolarWinds Pingdom?
Some of the functions could improve by making them easier. There is room for improvement when it comes to the graphs provided by the software. Additionally, there seems to be an issue with the ping...
What is your primary use case for SolarWinds Pingdom?
SolarWinds Pingdom and Cloudflare are third-party applications that we utilize through a browser without any additional setup. We simply rely on their services, which is why I lack familiarity with...
What needs improvement with Workspace ONE Intelligence?
Challenges are so many challenges out there. Windows devices installment in Workspace ONE Intelligence and Windows devices management needs improvement. I don't see any new AI features, and I would...
 

Also Known As

No data available
Apteligent, Crittercism
 

Overview

 

Sample Customers

Spotify, MailChimp, Slack, Twitter
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about SolarWinds Pingdom vs. Workspace ONE Intelligence and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.