Sophos EPP Suite and Symantec Endpoint Security Complete compete in endpoint protection. Based on user reviews, Sophos has an edge in pricing and support, while Symantec is preferred for its features despite higher costs.
Features: Sophos EPP Suite offers robust protection, integration, and ease of management. Users highlight its effective antivirus, behavioral analysis, and application control. Symantec Endpoint Security Complete is praised for its extensive threat detection, advanced machine learning, and comprehensive security suite. Symantec's advanced threat detection gives it an edge.
Room for Improvement: Users suggest Sophos could enhance its reporting functionalities, reduce false positives, and improve its user interface. For Symantec, feedback indicates a need for better performance optimization, lighter system impact during scans, and simplified configuration processes.
Ease of Deployment and Customer Service: Sophos EPP Suite is reviewed as straightforward to deploy with helpful customer support. Symantec Endpoint Security Complete has a more complex deployment process, with mixed feedback on support quality. Despite Symantec's longer setup time, users find the detailed guidance provided useful.
Pricing and ROI: Sophos EPP Suite is noted for its reasonable setup costs and high ROI. Symantec Endpoint Security Complete is considered more expensive but justified by its advanced features and security assurance. Users find Sophos more cost-effective, while Symantec is seen as a valuable investment for comprehensive security needs.
The Sophos people here in South Africa are very helpful.
I don't know the current situation with Broadcom, however, it was good when I was involved.
The enterprise integration is very poor, requiring a lot of manual work.
They could improve the user interface.
With the reseller management, I can manage multiple clients without having to log in to each client.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
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