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Sophos EPP Suite vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Sophos EPP Suite enhances productivity and security, offering ROI within 12-16 months through integration, encryption, and effective response times.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
 

Customer Service

Sentiment score
7.6
Sophos EPP Suite support is mixed; some praise responsiveness and expertise, others cite delays and lack of communication.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
 

Scalability Issues

Sentiment score
8.5
Sophos EPP Suite offers excellent scalability with seamless expansion, especially for cloud deployments, but integrates mainly with Sophos products.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
 

Stability Issues

Sentiment score
8.5
Sophos EPP Suite is rated highly for stability, with minor issues like resource consumption and occasional system lags.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
 

Room For Improvement

Sophos EPP Suite needs improvements in migration ease, resource usage, support efficiency, console usability, performance, and integration.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
The enterprise integration is very poor, requiring a lot of manual work.
 

Setup Cost

Sophos EPP Suite offers competitive pricing with three-year discounts, often cheaper than others, especially with annual payment options.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
 

Valuable Features

Sophos EPP Suite offers strong virus protection, seamless integration, centralized management, ransomware rollback, and advanced threat detection with AI.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
With the reseller management, I can manage multiple clients without having to log in to each client.
 

Categories and Ranking

Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
58
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (4th)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Sophos EPP Suite is 0.6%, up from 0.5% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.9%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Kiarash Heydari - PeerSpot reviewer
Integrates well, useful client auditing, and beneficial reporting
If you use an appliance, it can be challenging to scale. However, we can use solutions, such as Software-Defined Networking (SDN) for cloud-based services or private cloud-based services with Kubernetes and Calico. Additionally, we can use a firewall for managing traffic on the internet or LAN and internal networks. We can integrate Sophos EPP Suite with enterprise solutions, such as Cisco ACI for managing role policies, among other things. We have around 400 to 500 users who are clients for our service on our internal network. Additionally, in our IDC we have thousands of clients who receive services from us.
Matthew Weisler - PeerSpot reviewer
Great granularity for policies or applications without needing hash values
The solution is cloud based which makes it easy to use for remote devices or work-at-home situations. The solution supports full trust or signature-based approvals. You can get very granular and band out policies or applications without having to do hash values. You can band through the entire environment by execution of the name or desk IDXE. This can be achieved on the policy side because of the signature, IOC, or naming convention itself. This is very effective for pushing more blockage or removing threats across the board. The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation. This is useful for monitoring several different companies in a workspace or workbook-type format. For example, I report and send out mass emails from a clickable button in an Excel workbook. The APIs all exist for each client. I push out automatic endpoint monitoring and reports every single day at a particular time, with a simple clickable button that serves as a scheduled task for fifty clients.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
10%
Educational Organization
8%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
10%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What needs improvement with Sophos EPP Suite?
Pricing is a consideration for us; for the Indian market, it is slightly expensive.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

EPP Suite
Carbon Black CB Defense, Bit9, Confer
 

Learn More

 

Overview

 

Sample Customers

EK Services
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Sophos EPP Suite vs. VMware Carbon Black Endpoint and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.