Spiceworks vs VMware Aria Operations for Applications comparison

Spiceworks and VMware are both solutions in the IT Infrastructure Monitoring category. Spiceworks is ranked #45 with an average rating of 8.5, while VMware is ranked #29 with an average rating of 9.0. Spiceworks holds a 0.4% mindshare in IM, compared to VMware’s 1.2% mindshare. Additionally, 86% of Spiceworks users are willing to recommend the solution, compared to 92% of VMware users who would recommend it.

Spiceworks

Read 47 Spiceworks reviews

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471 Comparison Views

86% willing to recommend

VMware Aria Operations for ...

Read 12 VMware Aria Operations for Applications reviews

1,344 Views
1,198 Comparison Views

92% willing to recommend

Spiceworks

VMware Aria Operations for ...

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and VMware Aria Operations for Applications compete in the service desk and monitoring category. VMware Aria Operations for Applications has the upper hand due to its robust monitoring capabilities and integration features.

Features: Spiceworks offers free inventory and helpdesk capabilities, network scanning features, and community support. VMware Aria Operations for Applications provides cloud and hybrid monitoring, Kubernetes integration, and detailed monitoring insights.

Room for Improvement: Spiceworks needs better monitoring tools, reporting capabilities, and scalability for larger enterprises. Improvement in the ticketing system and streamlining the community login process would enhance its offering. VMware Aria Operations for Applications requires easier setup, improved integration with Kubernetes, and more predictable costs.

Ease of Deployment and Customer Service: Spiceworks provides versatile deployment options, being available on-premises or in the cloud, with community-driven support. VMware Aria Operations for Applications offers robust official support across on-premises and hybrid solutions, suitable for enterprises needing structured support.

Pricing and ROI: Spiceworks is free, providing an excellent ROI for small businesses. Its effectiveness relies on user expertise and time investment. VMware Aria Operations for Applications, though more expensive with licensing fees, provides comprehensive features justifying the costs for large organizations seeking detailed application insights.

To learn more, read our detailed Spiceworks vs. VMware Aria Operations for Applications Report (Updated: March 2025).

Buyer's Guide

Spiceworks vs. VMware Aria Operations for Applications

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Spiceworks

Ranking in IT Infrastructure Monitoring

45th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (17th), IT Asset Management (11th)

VMware Aria Operations for ...

Ranking in IT Infrastructure Monitoring

29th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (27th), Container Monitoring (7th), Cloud Monitoring Software (22nd)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Jeetendar Kumar

Information Technology Analyst at The Aga Khan University Hospital (Pakistan)

Customizable, easy to use, easy to manage, and provides multiple features

I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.

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ToniLindberg

senior consultant at Virtual Consultants Sverige AB

Troubleshooting capabilities have improved application monitoring and support engagement

I can see what happens end to end, which is pretty beneficial. The solution has troubleshooting capabilities, providing a direct connection to knowledge base articles from VMware Broadcom. When I encounter an error, I can search directly within the system to see what solutions have been employed by others. It has a familiar interface, which makes it easy to get started.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It lets us know whether devices are getting out of date and tracked warranties. Spiceworks also gave me visibility in terms of what software was installed on each device and its status."

"It's easy to understand."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

"The most valuable features are the inventory and personalization."

"The solution is very stable. It's reliable and efficient."

"The software is cloud-based, so I do not need to store any data locally."

"The solution is easy to use and easy to manage."

More Spiceworks pros

"VMware Aria Operations for Applications offers significant features such as real-time statistics, the ability to identify possible issues within the VM environment, and helpful heat maps."

"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."

"The stability of Aria Operations for Applications has improved significantly over the years."

"The features I find most valuable is the querying and alerting capabilities."

"The most valuable aspects of the solution are its ease of use and its ease of implementation."

"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."

"No issues with stability."

"I find VMware Aria Operations for Applications to be very stable, and I would rate it a ten out of ten."

More VMware Aria Operations for Applications pros

Cons

"Having an integrated asset management tool, where I can plug in things that are offline, would be good."

"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

"The SNMP sniffer requires a lot of work to get right."

"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."

"Since Spiceworks is a free tool, it's not very scriptable or customizable."

"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."

"I am unable to provide suggestions for improvement at this moment."

More Spiceworks cons

"The solution could be expensive, which might be a limiting factor."

"An area for improvement would be more in-depth reporting, such as analyzing disk IO during business hours compared to after hours."

"The documentation and integration with Kubernetes could be improved."

"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."

"The initial setup should be easier and more seamless."

"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."

"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more."

More VMware Aria Operations for Applications cons

Pricing and Cost Advice

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"The product is free! Get it now."

"It's free."

"The tool is cheap."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."

"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."

"Different locations require different setups. In your terms, around 300 to around 400K USD."

"I would rate the pricing as three out of five."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

12%

University

Real Estate/Law Firm

Financial Services Firm

15%

Computer Software Company

15%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

See all answers

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

See all answers

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

See all answers

What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?

The cost of VMware Aria Operations for Applications is fair and reasonable compared to what we receive in support and packages from VMware.

See all answers

What needs improvement with VMware Tanzu Observability by Wavefront?

I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases.

See all answers

What is your primary use case for VMware Tanzu Observability by Wavefront?

Our primary use case for VMware Aria Operations for Applications is to enhance application monitoring tasks, allowing us to set up alerts for different components and send them via SMTP to a team d...

See all answers

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Product Reports

Buyer's Guide

Spiceworks

March 2025

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Buyer's Guide

VMware Aria Operations for Applications

March 2025

VMware Aria Operations for Applications report

Download VMware Aria Operations for Applications product report

Also Known As

No data available

Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability

Overview

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Spiceworks

VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.

With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

VMware

Sample Customers

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware

Buyer's Guide

Spiceworks vs. VMware Aria Operations for Applications

March 2025

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