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Splunk Cloud Platform vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Users report improved productivity and security with Splunk Cloud, but concerns about cost and financial returns exist.
Sentiment score
6.2
Splunk Enterprise Security boosts ROI with cost reduction, increased efficiency, enhanced security, and improved operational visibility despite pricing concerns.
Splunk Cloud Platform has impacted operational costs; it's a bit expensive, but it provides value for money.
Business General Manager at Mutex Systems
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
DevOps&Cloud Engineer Mentee at CertDirectory.io
We couldn't calculate what would have been the cost if they had actually gotten compromised; however, they were in the process, so every investment was returned immediately.
Business Development Manager at Axians Germany
On average, my SecOps team takes probably at least a quarter of the time, if not more, to remediate security incidents with Splunk Enterprise Security compared to our previous solution.
IT Orchestration Architect at Penn State University
 

Customer Service

Sentiment score
5.7
Splunk Cloud Platform's support is mixed, praised for speed and knowledge, but criticized for delays and complex issue handling.
Sentiment score
6.2
Splunk Enterprise Security support is knowledgeable but inconsistent, with varied responsiveness and effective resources praised by customers.
I feel that Splunk's documentation is highly maintained, regular updates seem to happen, and I don't have any suggestions for improvement as it is currently at its best.
Soc Analyst at Payatu
Sometimes, the support team may not be fully knowledgeable about the challenge you face, but through their internal escalation structure, they manage to find viable solutions sooner or later or provide updates on when issues will be fixed.
Splunk Certified Architect at Data Elicit Solutions Pvt. Ltd.
Premium support is costly and may not always provide a satisfactory experience.
Sr Manager at Continued
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
Senior System Administrator at a tech services company with 5,001-10,000 employees
I have had nothing but good experiences with Splunk support, receiving timely and helpful replies.
Cyber Security Associate at SAP
We've had great customer success managers who have helped us navigate scaling from 600 gigs to 30 terabytes.
Principal Engineer at Aviatrix
 

Scalability Issues

Sentiment score
6.9
Splunk Cloud Platform offers scalable solutions, though licensing costs and training are considerations for effective implementation and adaptability.
Sentiment score
7.3
Splunk Enterprise Security scales robustly, excelling in cloud environments, though cost remains a challenge for some on-premise users.
I think it's scalable due to the ease of integrating and deploying multiple indexers for data processing.
Soc Analyst at Payatu
Regarding the scalability of Splunk Cloud Platform, I would say it is scalable, but maybe the pricing may affect the scalability.
IT Security Operations Manager at a retailer with 5,001-10,000 employees
Splunk Cloud Platform is a good tool, but it's not the easiest to transfer between different teams because there's a lot of training involved in it.
Data Security Intern at a manufacturing company with 10,001+ employees
We currently rely on disaster recovery and backup recovery, which takes time to recover, during which you're basically blind, so I'm pushing my leadership team to switch over to a clustering environment for constant availability.
IT Security Engineer at a financial services firm with 201-500 employees
It is one of the things that separates it from other tooling, and if not, it is the most scalable solution out there.
Systems Development Engineer at a tech vendor with 10,001+ employees
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
CTO at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
Splunk Cloud Platform is generally stable and reliable, with high availability and occasional minor issues, improving with maintenance.
Sentiment score
7.5
Splunk Enterprise Security is stable and reliable, with occasional slowdowns handled by effective configuration and capacity management.
I rate Splunk Cloud Platform a ten out of ten for stability and reliability.
Soc Analyst at Payatu
Splunk Cloud Platform was stable, and I did not see any performance issues or downtime.
IT Security Operations Manager at a retailer with 5,001-10,000 employees
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
Splunk System Engineer at a non-tech company with 11-50 employees
Splunk has been very reliable and very consistent.
Principal Engineer at Aviatrix
We need more SMEs, and there is no mechanism to tell us about indexer or search head issues.
Senior Manager at Bank of America
 

Room For Improvement

Splunk Cloud Platform needs better integration, user-friendliness, and support, facing high costs and challenges in customization and training.
Splunk Enterprise Security struggles with usability, integration, performance, high pricing, and insufficient documentation, demanding better support and AI focus.
I know there are tutorials on the website, but I feel if they rolled out more free courses on such things that provide a link to a free course for beginner training, I feel people would be interested in it.
Data Security Intern at a manufacturing company with 10,001+ employees
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
Sr Manager at Continued
Integration is a bit difficult due to the coding required for the integrations.
Business General Manager at Mutex Systems
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Resident Consultant (Security Analyst) at helpag
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
Security & Risk Analyst at a computer software company with 1,001-5,000 employees
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
Security Consultant at Matiq
 

Setup Cost

Splunk Cloud Platform is costly for smaller users, but offers feature-rich solutions with flexible licensing for larger enterprises.
Splunk Enterprise Security offers robust features and high ROI but is costly, often pushing smaller enterprises to seek alternatives.
Once you are in the partnership with Splunk Cloud Platform and with Cisco, you can have good discounts, you can make the deal and discuss, and they are willing to help you as a partner in finding the solution and finding your target.
Innovation Service Manager at a computer software company with 51-200 employees
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
Sr Manager at Continued
If I were to rate the price for the product from 1 to 10, I would rate it nine.
Business General Manager at Mutex Systems
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
CTO at a tech vendor with 10,001+ employees
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
System Engineer - Security Presales at Raya Integration
I find it to be affordable, which is why every industry uses it.
Vice President Research And Development at OSINT Ambition
 

Valuable Features

Splunk Cloud Platform simplifies data management with real-time visualization, robust search, cloud integration, and customizable dashboards for enhanced security.
Splunk Enterprise Security offers fast data access, versatile integration, and advanced analytics for proactive security and efficient incident resolution.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
Sr Manager at Continued
The search capability utilizes the same compute assigned, and compared to on-premises, it is very efficient and fast because on-premises we had fixed compute assigned with limits set for searching per role or application.
Senior Software Engineer at WorldPay US
The platform's alerting mechanism is valuable, as there is software that makes alarms in case of attacks.
Chief Executive Officer at ENAD
This capability is useful for performance monitoring and issue identification.
Staff Performance Engineer at ServiceNow
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk System Engineer at a non-tech company with 11-50 employees
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
Specialist-Infrastructure Opertions at Allianz Technology
 

Categories and Ranking

Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
65
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
381
Ranking in other categories
Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Splunk Cloud Platform is designed for Data Visualization and holds a mindshare of 1.0%, up 0.6% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.2% mindshare, down 9.8% since last year.
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise11.0%
Domo5.7%
Other82.3%
Data Visualization
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.2%
Wazuh5.8%
IBM Security QRadar5.3%
Other81.7%
Security Information and Event Management (SIEM)
 

Featured Reviews

Tejas Shah - PeerSpot reviewer
Splunk Certified Architect at Data Elicit Solutions Pvt. Ltd.
Unified data monitoring has enabled proactive alerts and predictive analysis for daily operations
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Splunk Dashboard Studio in place. There were some limitations with the classic dashboard where you had to be aware of different HTML, CSS, and custom JavaScript for better visualizations. That's being migrated towards Splunk Dashboard Studio, which is evolving at a great pace, providing similar functionalities. I have not faced any current challenges regarding Splunk Cloud Platform's limitations. I still think, however, that better configuration and customization options for workload management could be enhanced, but that applies to Splunk Enterprise as well. It's just my understanding and what I foresee, but I'm not sure if it will be a priority right now, as even without workload management, a lot can be done, and the product team might have a different roadmap.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Marketing Services Firm
7%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise7
Large Enterprise46
By reviewers
Company SizeCount
Small Business112
Midsize Enterprise50
Large Enterprise267
 

Questions from the Community

What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What needs improvement with Splunk Cloud Platform?
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Sp...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Overview

 

Sample Customers

Mindtouch
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about Splunk Cloud Platform vs. Splunk Enterprise Security and other solutions. Updated: March 2023.
884,328 professionals have used our research since 2012.