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Splunk Cloud Platform vs Splunk Enterprise Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Splunk Cloud Platform boosts efficiency and visibility, offering automation and dashboards, despite complexity and concerns over cost without clear ROI.
Sentiment score
6.2
Splunk Enterprise Security is valued for automation, efficiency, and comprehensive visibility, despite high costs for smaller enterprises.
The overall cost saving from tool consolidation and automation delivered measurable return on investment within the first year.
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
It is definitely not a beginner-friendly tool, but it is definitely the best tool that is available in the market for insurance-related products.
Data Engineer at a tech vendor with 10,001+ employees
Splunk Cloud Platform has impacted operational costs; it's a bit expensive, but it provides value for money.
Business General Manager at Mutex Systems
The documentation for Splunk Enterprise Security is outstanding. It is well-organized and easy to access.
DevOps&Cloud Engineer Mentee at CertDirectory.io
We couldn't calculate what would have been the cost if they had actually gotten compromised; however, they were in the process, so every investment was returned immediately.
Business Development Manager at Axians Germany
On average, my SecOps team takes probably at least a quarter of the time, if not more, to remediate security incidents with Splunk Enterprise Security compared to our previous solution.
IT Orchestration Architect at Penn State University
 

Customer Service

Sentiment score
6.1
Splunk Cloud Platform support varies, with premium users enjoying prompt assistance while others face slow responses and escalation issues.
Sentiment score
6.2
Splunk Enterprise Security support gets mixed reviews with praise for responsiveness but critique for delays and tiered issues.
I feel that Splunk's documentation is highly maintained, regular updates seem to happen, and I don't have any suggestions for improvement as it is currently at its best.
Soc Analyst at Payatu
Support teams understand cloud and SOC issues and provide actionable guidelines quickly.
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
The 24 by 7 monitoring plus NOC support helps us detect and resolve platform issues proactively in cloud environments.
Technical Head Cloud Services at Softcell Technologies Limited
We have paid for Splunk support, and we’re not on the free tier hoping for assistance; we are a significant customer and invest a lot in this service.
Senior System Administrator at a tech services company with 5,001-10,000 employees
I have had nothing but good experiences with Splunk support, receiving timely and helpful replies.
Cyber Security Associate at SAP
We've had great customer success managers who have helped us navigate scaling from 600 gigs to 30 terabytes.
Principal Engineer at Aviatrix
 

Scalability Issues

Sentiment score
6.6
Splunk Cloud Platform efficiently scales for large data volumes with adaptable licensing, despite some cost and resource constraints.
Sentiment score
7.3
Splunk Enterprise Security is scalable and effective for large data, excelling in cloud but challenging on-premises.
If we have compliance requirements to just store logs, then Splunk Cloud Platform is not the right platform.
Consulting Cyber Defense Engineering at Principal Financial Group
I think it's scalable due to the ease of integrating and deploying multiple indexers for data processing.
Soc Analyst at Payatu
Splunk Cloud Platform is scalable for multi-tenant environments, handling terabytes of logs daily across global customers without performance impact.
IT Infrastructure & Cloud Manager at Softcell Technologies Limited
We currently rely on disaster recovery and backup recovery, which takes time to recover, during which you're basically blind, so I'm pushing my leadership team to switch over to a clustering environment for constant availability.
IT Security Engineer at a financial services firm with 201-500 employees
It is one of the things that separates it from other tooling, and if not, it is the most scalable solution out there.
Systems Development Engineer at a tech vendor with 10,001+ employees
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
CTO at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Splunk Cloud Platform is praised for its stability and reliability, handling data growth effectively with quick resolutions to issues.
Sentiment score
7.5
Splunk Enterprise Security is stable and reliable, with occasional performance issues and bugs quickly resolved with proper setup.
I rate Splunk Cloud Platform a ten out of ten for stability and reliability.
Soc Analyst at Payatu
Splunk Cloud Platform is stable and reliable with no issues.
Consulting Cyber Defense Engineering at Principal Financial Group
Splunk Cloud Platform was stable, and I did not see any performance issues or downtime.
IT Security Operations Manager at a retailer with 5,001-10,000 employees
They test it very thoroughly before release, and our customers have Splunk running for months without issues.
Splunk System Engineer at a non-tech company with 11-50 employees
Splunk has been very reliable and very consistent.
Principal Engineer at Aviatrix
We need more SMEs, and there is no mechanism to tell us about indexer or search head issues.
Senior Manager at Bank of America
 

Room For Improvement

Splunk Cloud Platform is costly, difficult for beginners, and needs improved support, AI, integration, user interface, and security.
Splunk Enterprise Security requires enhancements in visualizations, ease of use, AI integration, and improved documentation and training.
I know there are tutorials on the website, but I feel if they rolled out more free courses on such things that provide a link to a free course for beginner training, I feel people would be interested in it.
Data Security Intern at a manufacturing company with 10,001+ employees
In terms of enhancement for Splunk Cloud Platform, I would say if we could create add-ons or if we get the capability to build add-ons directly through cloud, not talking about the add-on builder framework, but something editor-like where we will directly edit our conf files from any specific app or TA provided by Splunk Cloud Platform itself.
Splunk Engineer at Data Elicit Solutions Pvt. Ltd.
Splunk Cloud Platform needs improvement in its security offerings, specifically in cybersecurity.
Sr Manager at Continued
Improving the infrastructure behind Splunk Enterprise Security is vital—enhanced cores, CPUs, and memory should be prioritized to support better processing power.
Resident Consultant (Security Analyst) at helpag
Splunk Enterprise Security is not something that automatically picks things; you have to set up use cases, update data models, and link the right use cases to the right data models for those detections to happen.
Security & Risk Analyst at a computer software company with 1,001-5,000 employees
For any future enhancements or features, such as MLTK and SOAR platform integration, we need more visibility, training, and certification for the skilled professionals who are working.
Security Consultant at Matiq
 

Setup Cost

Enterprise buyers find Splunk Cloud expensive but feature-rich, with costs influenced by data volume and potential discounts available.
Splunk Enterprise Security is costly but valued for its extensive functionality, appealing mainly to larger enterprises with flexible licensing.
Once you are in the partnership with Splunk Cloud Platform and with Cisco, you can have good discounts, you can make the deal and discuss, and they are willing to help you as a partner in finding the solution and finding your target.
Innovation Service Manager at a computer software company with 51-200 employees
When it comes to the cost of Splunk Cloud Platform, I would rate it a five from one to ten, with one being cheap and ten being expensive.
Project Manager at Crest Data Systems
Splunk Cloud is considered too expensive, with its two product offerings both being costly.
Sr Manager at Continued
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
CTO at a tech vendor with 10,001+ employees
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
System Engineer - Security Presales at Raya Integration
I find it to be affordable, which is why every industry uses it.
Vice President Research And Development at OSINT Ambition
 

Valuable Features

Splunk Cloud Platform excels in real-time alerting, customization, and security, enhancing monitoring, efficiency, and operational insights for enterprises.
Splunk Enterprise Security enhances threat detection and response with risk-based alerting, integration, and advanced visualization for cybersecurity teams.
The most valuable feature of Splunk Cloud Platform is its robustness and ability to ingest logs.
Sr Manager at Continued
The search capability utilizes the same compute assigned, and compared to on-premises, it is very efficient and fast because on-premises we had fixed compute assigned with limits set for searching per role or application.
Senior Software Engineer at WorldPay US
The platform's alerting mechanism is valuable, as there is software that makes alarms in case of attacks.
Chief Executive Officer at ENAD
This capability is useful for performance monitoring and issue identification.
Staff Performance Engineer at ServiceNow
I assess Splunk Enterprise Security's insider threat detection capabilities for helping to find unknown threats and anomalous user behavior as great.
Splunk System Engineer at a non-tech company with 11-50 employees
Splunk Enterprise Security provides the foundation for unified threat detection, investigation, and response, enabling fast identification of critical issues.
Specialist-Infrastructure Opertions at Allianz Technology
 

Categories and Ranking

Splunk Cloud Platform
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
72
Ranking in other categories
Data Visualization (3rd), IT Alerting and Incident Management (2nd)
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
381
Ranking in other categories
Log Management (2nd), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Splunk Cloud Platform is designed for Data Visualization and holds a mindshare of 1.0%, up 0.7% compared to last year.
Splunk Enterprise Security, on the other hand, focuses on Security Information and Event Management (SIEM), holds 7.1% mindshare, down 9.5% since last year.
Data Visualization Mindshare Distribution
ProductMindshare (%)
Splunk Cloud Platform1.0%
Tableau Enterprise9.6%
Qlik Sense4.8%
Other84.6%
Data Visualization
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Security7.1%
IBM Security QRadar5.3%
Wazuh5.1%
Other82.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

Hemanthreddy Vakiti - PeerSpot reviewer
Data Engineer at a tech vendor with 10,001+ employees
Centralized logs have transformed payment issue troubleshooting and now streamline incident resolution
Splunk Cloud Platform holds only three months' worth of data. If you try to search for more than three months or prior to three months, it wouldn't store the values because the data stores a large number of data. I believe that's the limit for us. I believe having flexible memory would ease us because whenever we face an incident, if we want to look for this occurrence or root cause, if it is prior to three months, we wouldn't have proper logs to check. I wish it would take a little less time and not search through unnecessary things. Of course, querying depends on the developer's knowledge, but storage is also an issue because I feel memory is not flexible enough. If we try to increase our memory, it will charge us a considerable amount of money.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
13%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise51
By reviewers
Company SizeCount
Small Business112
Midsize Enterprise50
Large Enterprise267
 

Questions from the Community

What do you like most about Splunk Cloud Platform?
Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
What needs improvement with Splunk Cloud Platform?
I don't see any new requirements in terms of improvements for Splunk Cloud Platform at this time. Splunk's dashboarding, reporting, and visualizations are evolving at a larger scale with the new Sp...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Overview

 

Sample Customers

Mindtouch
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Find out what your peers are saying about Splunk Cloud Platform vs. Splunk Enterprise Security and other solutions. Updated: March 2023.
886,077 professionals have used our research since 2012.