Symantec Endpoint Security Complete and WatchGuard EPDR are two prominent endpoint security solutions. WatchGuard EPDR appears to have the upper hand due to its advanced threat detection and response capabilities.
Features: Symantec Endpoint Security Complete offers robust malware protection, endpoint detection and response, and an integrated firewall. WatchGuard EPDR is recognized for superior threat hunting, AI-driven analytics, and automated remediation. Users find WatchGuard's threat intelligence features more valuable.
Room for Improvement: Symantec Endpoint Security Complete users report issues with high resource usage and occasional false positives. WatchGuard EPDR users highlight the need for a more intuitive reporting system and better integration capabilities. Symantec requires performance optimization, while WatchGuard needs enhanced reporting tools.
Ease of Deployment and Customer Service: Symantec Endpoint Security Complete is considered complex to deploy, often requiring professional services. Customers appreciate Symantec’s comprehensive support. WatchGuard EPDR is noted for its simplified deployment and straightforward setup procedures, although some users suggest improvements in customer service responsiveness. WatchGuard is easier to deploy, but Symantec offers more robust support.
Pricing and ROI: Symantec Endpoint Security Complete is associated with higher setup costs but provides good ROI through extensive security features. WatchGuard EPDR offers a more competitive pricing structure with an efficient cost-to-performance balance. Users perceive higher upfront costs for Symantec justified by its comprehensive security measures, while WatchGuard is valued for cost-effectiveness and quick ROI.
I don't know the current situation with Broadcom, however, it was good when I was involved.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
It is very stable with no hanging problems.
They could improve the user interface.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
The pricing is slightly high, but the product quality justifies it.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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