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Trellix Network Detection and Response vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.1
Trellix Network Detection and Response's customer service is rated highly for responsiveness, with room for improvement compared to competitors.
No sentiment score available
 

Room For Improvement

Sentiment score
5.1
Trellix Network Detection and Response requires improvements in false positives, customization, integration, user interface, support, pricing, and collaboration.
No sentiment score available
 

Scalability Issues

Sentiment score
7.7
Trellix Network Detection and Response is scalable, effectively supporting various network sizes and user bases with few issues.
No sentiment score available
 

Setup Cost

Sentiment score
6.6
Trellix pricing is high for small enterprises, offering quality threat detection, competitive against some but not all rivals.
No sentiment score available
 

Stability Issues

Sentiment score
7.8
Trellix Network Detection and Response is stable and robust, with occasional performance issues requiring regular updates for optimal functionality.
No sentiment score available
 

Valuable Features

Sentiment score
7.7
Trellix Network Detection and Response offers advanced threat detection, real-time response, and automation for comprehensive network protection and security operations.
No sentiment score available
 

Categories and Ranking

Trellix Network Detection a...
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
38
Ranking in other categories
Advanced Threat Protection (ATP) (15th), Network Detection and Response (NDR) (12th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
51
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Trellix Network Detection and Response and Zscaler Internet Access aren’t in the same category and serve different purposes. Trellix Network Detection and Response is designed for Advanced Threat Protection (ATP) and holds a mindshare of 5.1%, down 6.1% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.5% mindshare, down 16.8% since last year.
Advanced Threat Protection (ATP)
Secure Web Gateways (SWG)
 

Featured Reviews

BiswabhanuPanda - PeerSpot reviewer
Offers in-depth investigation capabilities, integrates well and smoothly transitioned from a lower-capacity appliance to a higher one
The in-depth investigation capabilities are a major advantage. When the system flags something as malicious, it provides a packet capture of that activity within the environment. That helps my team quickly identify additional context that most other tools wouldn't offer – like source IP or base64 encoded data. We can also see DNS requests and other details that aren't readily available in solutions like Check Point or others that we've tried. The detection itself is solid, and their sandboxing is powerful. There's a learning curve – you need a strong grasp of OS-level changes, process forking, registry changes, and the potential impact of those. But with that knowledge, the level of information Trellix provides is far greater than what we've seen elsewhere. The real-time response capability of Trellix has been quite effective, although it's not very fast. The key is this solution's concept of 'preference zero.' They don't immediately act on a zero-day. For example, the solution has seen a piece of malware for the first time. It'll let it in, then do sandboxing. Maybe after four or five minutes, it identifies that specific file's DNX Secure Store as malicious. At that point, they update the static analysis engine, and it gets detected if anything else tries to download the same file. There is that initial 'preference zero' concept, like with Panda. You may not hold traffic in the network. That's standard in the industry; we don't do much about it. To address that, we also have endpoint solutions. We use SentinelOne in our environment, which helps us identify threats like Western Bureaus and others.
Bhaskar Rao - PeerSpot reviewer
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Comms Service Provider
9%
Manufacturing Company
9%
Computer Software Company
9%
Educational Organization
23%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about FireEye Network Security?
We wanted to cross-reference that activity with the network traffic just to be sure there was no lateral movement. With Trellix, we easily confirmed that there was no lateral network involvement an...
What is your experience regarding pricing and costs for FireEye Network Security?
The pricing is fair, a little expensive, but fair. We've evaluated other products, and they're similarly priced. It's a bit on the expensive side, but we don't want to compromise with cheap, less r...
What needs improvement with FireEye Network Security?
The solution's support needs to improve their support.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

FireEye Network Security, FireEye
ZIA
 

Learn More

Video not available
 

Overview

 

Sample Customers

FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Microsoft, Palo Alto Networks, Fortinet and others in Advanced Threat Protection (ATP). Updated: November 2024.
816,636 professionals have used our research since 2012.