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Trellix Network Detection and Response vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Trellix Network Detection boosts ROI by 200%, enhances threat prevention, reduces response times, and increases operational efficiency.
Sentiment score
7.5
Zscaler Internet Access offers financial and security benefits, saving costs by eliminating legacy systems and reducing device infections.
 

Customer Service

Sentiment score
7.6
Trellix Network Detection and Response's customer service is rated highly for responsiveness, with room for improvement compared to competitors.
Sentiment score
7.1
Zscaler Internet Access's technical support is responsive and competent, with user ratings typically between seven to nine out of ten.
I find customer support to be quite adequate
 

Scalability Issues

Sentiment score
7.8
Trellix Network Detection and Response is scalable, effectively supporting various network sizes and user bases with few issues.
Sentiment score
7.8
Zscaler Internet Access offers excellent scalability, enabling seamless growth across various environments with efficient management and flexibility.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
 

Stability Issues

Sentiment score
7.7
Trellix Network Detection and Response is stable and robust, with occasional performance issues requiring regular updates for optimal functionality.
Sentiment score
7.7
Zscaler Internet Access is reliable and secure, with minor regional issues and challenges like SSL inspection and latency.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
 

Room For Improvement

Trellix Network Detection and Response requires improvements in false positives, customization, integration, user interface, support, pricing, and collaboration.
Zscaler Internet Access requires improvements in integration, usability, performance, connectivity, and feature enhancements like VPN and multi-factor authentication.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
 

Setup Cost

Trellix pricing is high for small enterprises, offering quality threat detection, competitive against some but not all rivals.
Zscaler Internet Access is costly but valued by users for its features and global reach despite extra fees.
Zscaler Internet Access is recognized as an expensive solution.
 

Valuable Features

Trellix Network Detection and Response offers advanced threat detection, real-time response, and automation for comprehensive network protection and security operations.
Zscaler Internet Access offers robust security with low latency, scalability, and ease of use for distributed organizations.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
 

Categories and Ranking

Trellix Network Detection a...
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
38
Ranking in other categories
Advanced Threat Protection (ATP) (15th), Network Detection and Response (NDR) (18th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Trellix Network Detection and Response and Zscaler Internet Access aren’t in the same category and serve different purposes. Trellix Network Detection and Response is designed for Advanced Threat Protection (ATP) and holds a mindshare of 5.0%, down 5.3% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.9% mindshare, down 17.3% since last year.
Advanced Threat Protection (ATP)
Secure Web Gateways (SWG)
 

Featured Reviews

BiswabhanuPanda - PeerSpot reviewer
Offers in-depth investigation capabilities, integrates well and smoothly transitioned from a lower-capacity appliance to a higher one
The in-depth investigation capabilities are a major advantage. When the system flags something as malicious, it provides a packet capture of that activity within the environment. That helps my team quickly identify additional context that most other tools wouldn't offer – like source IP or base64 encoded data. We can also see DNS requests and other details that aren't readily available in solutions like Check Point or others that we've tried. The detection itself is solid, and their sandboxing is powerful. There's a learning curve – you need a strong grasp of OS-level changes, process forking, registry changes, and the potential impact of those. But with that knowledge, the level of information Trellix provides is far greater than what we've seen elsewhere. The real-time response capability of Trellix has been quite effective, although it's not very fast. The key is this solution's concept of 'preference zero.' They don't immediately act on a zero-day. For example, the solution has seen a piece of malware for the first time. It'll let it in, then do sandboxing. Maybe after four or five minutes, it identifies that specific file's DNX Secure Store as malicious. At that point, they update the static analysis engine, and it gets detected if anything else tries to download the same file. There is that initial 'preference zero' concept, like with Panda. You may not hold traffic in the network. That's standard in the industry; we don't do much about it. To address that, we also have endpoint solutions. We use SentinelOne in our environment, which helps us identify threats like Western Bureaus and others.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
9%
Educational Organization
25%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about FireEye Network Security?
We wanted to cross-reference that activity with the network traffic just to be sure there was no lateral movement. With Trellix, we easily confirmed that there was no lateral network involvement an...
What is your experience regarding pricing and costs for FireEye Network Security?
The pricing is fair, a little expensive, but fair. We've evaluated other products, and they're similarly priced. It's a bit on the expensive side, but we don't want to compromise with cheap, less r...
What needs improvement with FireEye Network Security?
The solution's support needs to improve their support.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

FireEye Network Security, FireEye
ZIA
 

Overview

 

Sample Customers

FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Microsoft, Palo Alto Networks, Fortinet and others in Advanced Threat Protection (ATP). Updated: January 2025.
832,138 professionals have used our research since 2012.