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Trend Micro ServerProtect vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Trend Micro ServerProtect's technical support has mixed reviews, ranging from highly responsive to delayed, with satisfaction varying widely.
No sentiment score available
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
 

Room For Improvement

Sentiment score
5.0
Trend Micro ServerProtect needs better integration, visibility, management, features, and pricing while addressing security, stability, and fake threat detection issues.
No sentiment score available
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
 

Scalability Issues

Sentiment score
8.5
Trend Micro ServerProtect is scalable, supports thousands of users, and is highly rated for enterprise and government use.
No sentiment score available
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
 

Stability Issues

No sentiment score available
Trend Micro ServerProtect is stable, well-tested, with minor configuration issues resolved quickly, and earns high stability ratings.
Sentiment score
7.5
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
 

Valuable Features

Sentiment score
8.0
Centralized administration, intelligent security, ease of use, and virtualization greatly enhance performance, management, and user protection in virtual environments.
Sentiment score
8.8
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
 

Setup Cost

No sentiment score available
Sentiment score
3.0
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
 

Categories and Ranking

Trend Micro ServerProtect
Ranking in Endpoint Protection Platform (EPP)
47th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (4th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro ServerProtect is 0.7%, down from 0.9% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.0%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Syed Azimuddin - PeerSpot reviewer
Realtime intelligent end-to-end detection and protection from malware in a highly versatile product
From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.
Durai  Singh - PeerSpot reviewer
The solution is expensive, support is poor, and it takes time to understand the product
I have worked with traditional antivirus solutions like Symantec, McAfee, Trend Micro, Kaspersky, Sophos, and F-Secure. Broadcom acquired Symantec, and Trellix acquired McAfee. The market is disturbed as other solutions are acquiring the traditional leaders. Getting support is becoming a challenge. Carbon Black provides endpoint detection and response. CrowdStrike provides vulnerability assessment and application testing features. It gives additional threat prevention to the customer. So, I prefer CrowdStrike over Carbon Black. Carbon Black and CrowdStrike provide very good market strategies.
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Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
12%
Financial Services Firm
11%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
10%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Trend Micro ServerProtect?
The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.
What needs improvement with Trend Micro ServerProtect?
The solution should provide features to block devices, specific IPs or URLs.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Siemens
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Trend Micro ServerProtect vs. VMware Carbon Black Endpoint and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.