We performed a comparison between Kaspersky Endpoint Detection and Response Optimum and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"This is stable and scalable."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Support has been helpful."
"What we like most about Kaspersky Endpoint Detection and Response Optimum is its prompt response. We also like that it does scans on a daily basis, over every laptop or machine we set it for, and it also generates the report daily."
"Kaspersky EDR is constantly updated and can respond to any threat nearly in real-time. They work hard to produce all the updates on time."
"The solution is very user friendly, which we appreciate."
"The most beneficial aspect of Kaspersky Endpoint Detection and Response Optimum is its protection capabilities, followed by its device management capabilities. The ability to remotely install software is highly advantageous, making it a convenient and helpful feature."
"The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy."
"The encryption feature that allows you complete control of your device is what I found most valuable in Kaspersky Endpoint Detection and Response Optimum."
"The initial setup was easy."
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"The initial setup is very straightforward."
"It helps us quickly address potential issues and provides us with valuable insights."
"Able to quarantine any malware."
"Technical support was perfect."
"The most valuable feature is Data Loss Prevention (DLP)."
"I use this solution for data blocking, software protection, and frame protection."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"Performance is very good."
"The solution is not stable."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR can be improved by providing more detailed reporting."
"Making the portal mobile friendly would be helpful when I am out of office."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"An area for improvement in Kaspersky Endpoint Detection and Response Optimum would be to provide the cloud console platform to all users, regardless of the number of licenses a company has purchased. For example, a company with 50 employees should have access to the cloud console platform even if they have only purchased a certain number of licenses for the solution."
"The technology grows day by day, so we need to check for updates and do the updates daily. Kaspersky Endpoint Detection and Response Optimum is still improving over time and quality-wise, there are still things that need to be changed in the product, so that's why I rated it nine out of ten. Compatibility could also be improved in the product."
"We have had some issues updating Kaspersky Endpoint Detection and Response Optimum."
"EDR Optimum's scalability could be improved."
"They should provide more notifications for incidents and more clarification or information about malicious activity."
"The solution can improve the uninstallation process. The removal of the agent can be difficult. The purpose is for security, but it requires a lot of time and sometimes a special tool."
"We would like more data to be available from this solution, in order for it to be usable in strategic decision making."
"What I want to be added to Kaspersky Endpoint Detection and Response Optimum is a single pane of glass management, where everything is integrated into a single pane of glass."
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"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"The cost is very high and it should be lower to be more competitive."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"The endpoint protection could always be stronger."
"No built-in vulnerability scanner for management solutions."
"Notifications are not very good with Trend Micro."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Could include additional features such as an intrusion prevention system."
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Kaspersky Endpoint Detection and Response Optimum is ranked 21st in Endpoint Protection Platform (EPP) with 17 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Kaspersky Endpoint Detection and Response Optimum is rated 8.2, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Kaspersky Endpoint Detection and Response Optimum writes "Great threat response, provides for proactivity, and has automated threat identification". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Kaspersky Endpoint Detection and Response Optimum is most compared with SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, ESET Endpoint Protection Platform, CrowdStrike Falcon and Trellix Endpoint Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Kaspersky Endpoint Detection and Response Optimum vs. Trend Micro ServerProtect report.
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