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Kaspersky Endpoint Detection and Response Optimum vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Kaspersky Endpoint Detection and Response Optimum is praised for its timely, reliable, multilingual support and outperforms competitors.
Sentiment score
7.5
Trend Micro Worry-Free Services Suites provides fast, efficient, and effective customer service with knowledgeable, courteous, and professional support staff.
 

Room For Improvement

Sentiment score
6.4
Kaspersky Endpoint Detection and Response Optimum faces challenges with updates, scalability, setup, compatibility, management, data access, support, and pricing.
No sentiment score available
Trend Micro Worry-Free Services Suites struggles with performance, support, pricing, and integration, needing better documentation, UI, EDR, analytics, and reporting.
 

Scalability Issues

Sentiment score
8.8
Kaspersky Endpoint Detection and Response Optimum is praised for its scalable and modular nature, suitable for varied client sizes.
No sentiment score available
Trend Micro Worry-Free Services Suites is highly scalable and integrates well, but is limited by internet connectivity and cloud reliance.
 

Stability Issues

Sentiment score
8.8
Kaspersky Endpoint Detection and Response Optimum is highly stable with minimal disconnections, earning high reliability and performance ratings.
Sentiment score
9.1
Trend Micro Worry-Free Services Suites is generally rated highly for stability, with some users noting occasional update issues.
 

Valuable Features

Sentiment score
8.3
Kaspersky Endpoint Detection offers real-time threat response, advanced hunting, remote isolation, user-friendly interface, excellent management, and automated security enhancements.
Sentiment score
8.9
The solution excels in security, resource efficiency, easy deployment, and advanced XDR collaboration across various cloud apps and endpoints.
 

Setup Cost

No sentiment score available
No sentiment score available
Businesses have mixed opinions on Trend Micro Worry-Free Services Suites' pricing, with ratings ranging from five to eight out of ten.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.2
Reviews Sentiment
8.1
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
37th
Average Rating
8.2
Reviews Sentiment
8.4
Number of Reviews
9
Ranking in other categories
Email Security (19th), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (20th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.7%, up from 0.4% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

SharjeelFarooque - PeerSpot reviewer
Great threat response, provides for proactivity, and has automated threat identification
In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite. When I say this, I understand the Pakistani market and how slow and less eager organizations are to invest in IT and internet security. Most of them don't invest until or unless they face any attack or network failure. However, in addition to the product, Kaspersky should give EDR-Optimum on the cloud for less than 300 users as well, in case any customer has its whole network on the cloud. That way they can easily use it.
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Government
6%
Educational Organization
6%
Computer Software Company
18%
Retailer
10%
Security Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response Optimum?
The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
The application should be made a bit lighter so that it does not slow down the PC.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
We use Trend Micro Worry-Free Services Suites for End Point protection, all our PC and laptops should be protected against targeted attacks, spear-phishing, advanced malware, zero-day threats, and ...
 

Overview

Find out what your peers are saying about Kaspersky Endpoint Detection and Response Optimum vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.