Kaspersky Endpoint Detection and Response Optimum and Trend Micro Worry-Free Services Suites are both notable security solutions competing in endpoint protection. Trend Micro generally has the upper hand due to its robust features and overall value.
Features: Kaspersky features strong threat detection and response capabilities, particularly in real-time monitoring. Trend Micro offers comprehensive protection, integrating seamlessly with other security tools and providing advanced threat defense. Users value Trend Micro's broader range of features, giving it an edge.
Room for Improvement: Kaspersky needs a more simplified configuration process and better integration with existing IT infrastructure. Trend Micro users note occasional performance slowdowns and desire more frequent updates. Kaspersky’s configuration complexities are a significant detractor.
Ease of Deployment and Customer Service: Kaspersky receives mixed feedback on deployment, with some finding it challenging, while customer service gets positive remarks. Trend Micro is commended for easy deployment and user-friendly setup, but its customer service receives mixed reviews.
Pricing and ROI: Kaspersky's setup costs are considered reasonable, with good ROI. Trend Micro is also seen as cost-effective, providing significant ROI benefits. Users generally feel Trend Micro’s extensive features and performance deliver superior value.
We usually solve issues ourselves due to our experience, as paid support is not used.
I rate the technical support between seven and eight out of ten for Kaspersky.
It is very easy for me to scale.
Currently, I find it good and easily scalable.
The solution is highly stable, scoring more than nine in terms of protection.
Kaspersky Endpoint Detection and Response Optimum is stable.
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Occasionally, I encounter connection problems, and the signal is not very good.
We face challenges with the automated effective awareness platform program (ASAP), particularly with its implementation.
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
The value from Kaspersky is very good, especially since we recently got a special deal.
The pricing of Trend Micro is a little bit higher compared to Sophos.
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Kaspersky Endpoint Detection and Response Optimum is effective, especially in isolating computers from the network when needed.
I use Kaspersky to protect the domain and the network, allowing or denying web categories according to business needs.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
Kaspersky Endpoint Detection and Response (EDR) Optimum delivers straightforward defense-in-depth against complex and advanced threats with no additional overheads. Use automated and 'single-click' responses so you can ensure every last piece of the threat is rooted out of your system.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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