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Tungsten Insight vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten Insight
Ranking in Process Mining
17th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (48th)
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
79
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of Tungsten Insight is 0.4%, up from 0.3% compared to the previous year. The mindshare of UiPath Process Mining is 6.8%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

reviewer2005506 - PeerSpot reviewer
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.
Rahul Sharma. - PeerSpot reviewer
A stable solution with a comparison feature that helps people to understand and visualize the impact of a particular task
UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides the ability to design applications directly."
"You can easily customize reporting to pull the fields that interest you."
"The initial setup is straightforward."
"It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations."
"The most valuable feature is that activities are available to us just by clicking the box, so it doesn't require much time to make changes for future requirements."
"Simple solution that allows us to write code."
"The solution counts the number of cross-sections at each step of the year which allows you to see all the data to figure out what is happening in the company. You do not need to manually collect data, it continuously updates the data. Overall the solution is easy to use and has dashboards."
"For us, the most important feature of UiPath Process Mining is something called Document Understanding. We have found it to be extremely valuable, given that the current situation we have right now is that it's not just pure automation of manual and repetitive tasks. What we're doing is more along the lines of what you could call "intelligent" automation. Document Understanding plays a great role in this type of process automation because it helps us in automating the reading of documents better and, therefore, helps to automate intelligence for our customers."
"The most valuable feature is the user interface, which makes it easy to use for tasks like configuring resources."
"Great user interface."
"If the end user is happy, it means I am happy."
 

Cons

"The initial setup is complex and would be difficult to carry out without any training."
"It would be ideal if there were some standard forms that could be customized."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"Within UiPath, AI Fabric is a valuable feature, but Process Mining can be further improved with AI. AI is booming. Once they improve the AI capabilities, more and more customers will come to UiPath."
"Cost of the solution is high."
"The product has to be simplified because there are some facets that are just too complex. It's not easy for everyone to understand. You have to do training on ProcessGold and then you can use it."
"When I used UiPath, there were no connectors to extract data from databases or data warehouses."
"The connection to other systems could be better."
"That depends whether I can get the input information to explain why the exceptions are happening. Is it because of different policies or incorrect procedure being applied? If that information would also being integrated as part of it, it would make my life easier."
"Process mining could improve in optimization of resources."
"The solution's UI and UX could be made better."
 

Pricing and Cost Advice

Information not available
"The licensing cost depends on the enterprise, and the discounts and offers available at the time. The price of the solution is reasonable."
"It is not an expensive product, although the price could be lower."
"There is an annual subscription. It could be cheaper in my opinion, but it is still more affordable than other OEMs. This solution probably would not be ideal for people in the startup environment."
"UiPath Process Mining pricing is comparable to other tools in the market."
"The pricing for the product is high. You pay a licensing fee and an additional 20% for support and maintenance."
"The product is affordable. It depends on if you are looking for some capabilities from time to time."
"Our licensing for UiPath Process Mining and the various tools such as Studio Orchestrator is all paid for on an annual basis. However, with the Document Understanding feature, the licensing is per page. So if we're going to read some 20,000-30,000 pages, that becomes one separate licensing stack."
"The price of the solution could be lower. However, Automation Anywhere is approximately $8,000, and when comparing these solutions, UiPath Process Mining is less expensive. The license for the solution is purchased annually."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
71%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
UiPath Process Mining is positioned on the expensive tier, with enterprise-level plans being costly. Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with...
What needs improvement with UiPath Process Mining?
One area for improvement is the integration with legacy systems, which can be challenging, especially with older and in-house developed systems that lack good event logs. The setup for process mini...
 

Also Known As

Kofax Insight
ProcessGold
 

Overview

 

Sample Customers

Infosys,HMI, krungsri, Cegeka
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Tungsten Insight vs. UiPath Process Mining and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.